Published at LXer:
This article describes an installation of SysAid software on a Linux system using tomcat and Apache. SysAid is a commercial web-based help desk software and if you were thinking to install either its free or paid version in your organization this guide should help you to achieve it. The default installation of SysAid IT help desk is quite very straight forward. On top of this basic installation this guide will provide you with some extra settings on how to configure SysAid with Apache's https service using AJP proxy.
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