Four items.
1. Tell us about your OS.
2. Using Root, post the results of the following code.
3. Check out the following article on how to set up the sound on Alsa and see if it helps.
https://linuxcritic.wordpress.com/20...-in-slackware/
4. Your problem is similar to another situation, that was solved, concerning Slackware 14.2. Study the following thread and see if it helps
https://www.linuxquestions.org/quest...es-4175631649/
Let us know the results of your terminal commands. If you follow any of the advice of the above listed references, let us know what works and what does not work so we can know how to further help you. If you are not familiar with the terminal, or how to use "root," let us know.