[SOLVED] An error occurred while mounting disk partition

adkPrasanna · 03-15-2016, 05:57 AM

I'm using both Slackware 14.1 and Windows 10 in same machine.
While I try to access drives associated with windows. It says:

Quote:

An error occurred while accessing '1.1 TiB Hard Drive', the system responded:
The requested operation has failed.: Error mounting: mount exited with exit code 1: helper failed with:
mount: only root can mount /dev/sda6 on /E Drive

My fstab file is like this:

Code:

/dev/sda7        swap             swap        defaults         0   0
/dev/sda8        /                ext4        defaults         1   1
/dev/sda9        /home            ext4        defaults         1   2
/dev/sda1        /C:Drive         ntfs-3g     fmask=133,dmask=022 1   0
/dev/sda5        /D:Drive         ntfs-3g     fmask=111,dmask=000 1   0
/dev/sda6        /E:Drive         ntfs-3g     fmask=111,dmask=000 1   0
#/dev/cdrom      /mnt/cdrom       auto        noauto,owner,ro,comment=x-gvfs-show 0   0
/dev/fd0         /mnt/floppy      auto        noauto,owner     0   0
devpts           /dev/pts         devpts      gid=5,mode=620   0   0
proc             /proc            proc        defaults         0   0
tmpfs            /dev/shm         tmpfs       defaults         0   0

How to access/mount the ntfs-3g drives, as a normal user? All three drives C, D and E are having the same problem. It would be a great help if someone guide me to solve the problem. I tried adding:
user as well as auto after dmask option but same problem.

Gerard Lally · 03-15-2016, 06:07 AM

I imagine it has something to do with you creating your mount points with a colon, which needs to be escaped. Linux, in other words, sees /E:Drive as /E\:Drive

Try edrive instead, or simply e.

pan64 · 03-15-2016, 06:12 AM

mount: only root can mount /dev/sda6 on /E Drive
How did you try (and exactly what)?

ReaperX7 · 03-15-2016, 06:36 AM

Use "su" to switch to root or use "sudo".

adkPrasanna · 03-15-2016, 06:59 AM

Edited fstab:
replace /E\

rive to /E
also changed the name of the directory from E\

rive to E

When I try to open the directory again, using dolphin (file manager), the error message is like this:

Quote:

An error occurred while accessing 'Home', the system responded: The requested operation has failed.: Error mounting: mount exited with exit code 1: helper failed with:
The disk contains an unclean file system (0, 0).
Metadata kept in Windows cache, refused to mount.
Failed to mount '/dev/sda6': Operation not permitted
The NTFS partition is in an unsafe state. Please resume and shutdown
Windows fully (no hibernation or fast restarting), or mount the volume
read-only with the 'ro' mount option.

Gerard Lally · 03-15-2016, 07:08 AM

Quote:

Originally Posted by adkPrasanna

Edited fstab:
replace /E\

rive to /E
also changed the name of the directory from E\

rive to E

When I try to open the directory again, using dolphin (file manager), the error message is like this:

Well it should be pretty obvious what you have to do. Did you read the error message before posting it here? It says the disk contains an unclean file system. It also suggests rebooting into Windows to fix the file system. Mounting the file system read-only is also an option but that wouldn't do much good since the file system needs to be fixed, and the best way to do that is to allow Windows to fix its own mess.

volkerdi · 03-15-2016, 12:42 PM

What you need to do is disable Windows 10's "fast startup", since that doesn't fully close the Windows volumes during shutdown making it impossible to mount them read-write from Linux:

http://www.tenforums.com/tutorials/4...dows-10-a.html

adkPrasanna · 03-16-2016, 11:05 AM

Thanks volkerdi,
Disabling 'fast startup' solved the problem