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I get a "player error" with Firefox 60.2 on Slackware 14.2 and with Firefox 62.0 in a VM of Windows 7, even after "temporarily allowing" all scripts. They do play in Internet Explorer in that same VM. (The ads did not motivate me to buy from Hudson's Bay.)
The player seems to be some embedded player at the web site.
Not that it is likely to have much of a bearing of this, what distro/version are you using and what version of Firefox?
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