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Old 11-17-2013, 02:21 AM   #1
Pvt.Julian
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Registered: Nov 2013
Location: Johannesburg,South Africa
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Sound Card Problem


Hi there I am very new to linux i have just installed it onto my machine ,however every time start it up i get an error message saying " The audio playback device Ensoniq AudioPCI ENS1371 (ES1371 Dac2/ADC) does not work. Falling back to HDA Intel PCH (HDA Generic). " and i have no sound at all on my laptop ,PLEASE can someone help me .
 
Old 11-17-2013, 03:33 AM   #2
yooy
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how many distros have you tried? you can try linux distribution by booting off usb stick following these instructions.

If none of them work, it may be unsupported..


Tell us also what is your sound card name..
 
Old 11-17-2013, 04:03 AM   #3
Pvt.Julian
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I am currently using Back track 5 r3 as for the sound card i have no idea what it is i have recently just bought the laptop that i want to dedicate to linux .
 
Old 11-17-2013, 05:51 AM   #4
aus9
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Hi
Quote:
as for the sound card i have no idea what it is
open a terminal and copy and paste the results for these commands pls

Code:
lspci | grep Audio 
aplay -l
aplay -L
also in a terminal run alsamixer and report if you can see a mixer (in the terminal), if not you may need to install a package
but we will wait.

2) we can tell from your error message that you have at least an intel sound device.

Generally speaking sound drivers for hardware come from a kernel module or two
ditto codecs come from a combination of kernel modules and sound applications

3) Do you know how to take a snapshot in Linux?

4) why did you use backtrack as your laptop distro?

5) Do you know that there are specific distros for laptops?
b) and smaller window managers for laptops?

5) what is the make and model of this laptop?
 
Old 11-17-2013, 10:48 AM   #5
DavidMcCann
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Back track (actually now Kali) is rather specialised, not a general-purpose distro, and others have had the same problem:
https://www.linuxquestions.org/quest...t-work-905902/
Perhaps that thread may help?

Otherwise, get another, more suitable, distro. I've just checked and I've got the kernel module snd_ens1371.ko on my system.
 
Old 11-18-2013, 06:45 PM   #6
aus9
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found a possible solution for pulseaudio but its an old link

https://bugs.launchpad.net/ubuntu/+s...er/+bug/663114
 
Old 11-26-2013, 12:38 AM   #7
Pvt.Julian
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Thanx so much for the help guys , tried another distro and works like a champ : )
 
Old 11-27-2013, 06:39 AM   #8
aus9
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hi Pvt.Julian

can you now edit your first post and mark it as solved pls
 
  


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