Hi,

I have just purchased a new laptop, Mint 17 is OS.

Memory: 8GB DDR3 1600MHz Memory
Graphics: NVIDIA GeForce N15S-GV (825M) 1GB Graphics
Processor: INTEL I5 4210M
Harddrive: Seagate SSHD 1TB Hybrid SATA
Optical Drives: SATA DVD Writer
Operating System: Compatible with Win 7 & Win 8.1

The touchpad is completely non-responsive, the cursor is frozen.
I haven't used a mouse on my own hardware for years, have not got one. However, I have just ordered one and just hope it will work with the Mint 17 OS.

I will be grateful to learn of any action that will enable the touchpad.

Thanks,

Cliven

Could it be you disabled the touchpad with the fn keys?

Kind regards

Thank you for your reply, I am really grateful, and, oh, how I wish you were right. The company which built the laptop and loaded Mint 17 for me (although they do not support Linux, which had not been explained before I bought the laptop) were not able to help.

Having searched to see whether there were others with the same or similar problem, I have wondered whether it could possibly have something to dowith the Nvidia graphics but I do not know how to investigate or resolve it.

Thanks again for trying to help.

Cliven

I would suggest to download a live cd, boot from it, and see if the touchpad works.

Kind regards

Is this mint 17 kde?

I did not download but got a cd which is Mint 17 'Quiana', which I think is what you mean by kde.

Thank again,

Cliven

Does the touchpad work, when you boot the live CD you recieved?

Kind regards

Run this command in a terminal:

It should return information about whether the touchpad is being sensed and, if so, what kind of touchpad it is. Post that information here; someone may know something about that device.

See man dmesg for more information about dmesg. Piping the output of dmesg through "grep input" filters out all but lines concerning the string "input."

Sorry not to come back sooner but some health issues got in the way. Have now run dmesg | grep input see below. Hoping someone may be able to advise, many thanks.

user@user-Novatech-17-3-NSPIRE-Laptop ~ $ dmesg | grep input
[ 0.733431] input: Lid Switch as /devices/LNXSYSTM:00/device:00/PNP0C0D:00/input/input0
[ 0.741323] input: Sleep Button as /devices/LNXSYSTM:00/device:00/PNP0C0E:00/input/input1
[ 0.741349] input: Power Button as /devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
[ 1.408048] input: AT Translated Set 2 keyboard as /devices/platform/i8042/serio0/input/input3
[ 2.455385] input: MOSART Semi. 2.4G Wireless Mouse as /devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.0/input/input4
[ 2.455521] hid-generic 0003:062A:4102.0001: input,hiddev0,hidraw0: USB HID v1.10 Mouse [MOSART Semi. 2.4G Wireless Mouse] on usb-0000:00:14.0-2/input0
[ 3.984818] input: Video Bus as /devices/LNXSYSTM:00/device:00/PNP0A08:00/device:0a/LNXVIDEO:00/input/input5
[ 4.034243] input: Video Bus as /devices/LNXSYSTM:00/device:00/PNP0A08:00/LNXVIDEO:01/input/input6
[ 6.875458] input: USB Camera as /devices/pci0000:00/0000:00:14.0/usb3/3-10/3-10:1.0/input/input7
[ 6.924259] inputs:
[ 6.935770] input: HDA Intel HDMI HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:03.0/sound/card0/input10
[ 6.935872] input: HDA Intel HDMI HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:03.0/sound/card0/input9
[ 6.935959] input: HDA Intel HDMI HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:03.0/sound/card0/input8
[ 6.988020] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card1/input12
[ 6.990546] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1b.0/sound/card1/input11

Hi, thanks to all who tried to assist. I am afraid the suggestions above did not work for me. However, at last I found what I was looking for in the Forum to get the touchpad working:

http://forums.linuxmint.com/viewtopi...gnised#p919748

To follow the instructions I also needed to get root privileges and found how to do this at

http://forums.linuxmint.com/viewtopi...iliges#p754788

I am very grateful to 'Buzzsaw' and 'cecar' for posting the information and helping to solve my problem too.

cliven