LinuxQuestions.org
Download your favorite Linux distribution at LQ ISO.
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie
User Name
Password
Linux - Newbie This Linux forum is for members that are new to Linux.
Just starting out and have a question? If it is not in the man pages or the how-to's this is the place!

Notices


Reply
  Search this Thread
Old 07-11-2014, 12:23 PM   #1
cliven
LQ Newbie
 
Registered: Jul 2014
Posts: 8

Rep: Reputation: Disabled
Mint 17 - Touchpad does not function


Hi,

I have just purchased a new laptop, Mint 17 is OS.

Memory: 8GB DDR3 1600MHz Memory
Graphics: NVIDIA GeForce N15S-GV (825M) 1GB Graphics
Processor: INTEL I5 4210M
Harddrive: Seagate SSHD 1TB Hybrid SATA
Optical Drives: SATA DVD Writer
Operating System: Compatible with Win 7 & Win 8.1

The touchpad is completely non-responsive, the cursor is frozen.
I haven't used a mouse on my own hardware for years, have not got one. However, I have just ordered one and just hope it will work with the Mint 17 OS.

I will be grateful to learn of any action that will enable the touchpad.

Thanks,

Cliven
 
Old 07-11-2014, 12:26 PM   #2
repo
LQ 5k Club
 
Registered: May 2001
Location: Belgium
Distribution: Arch
Posts: 8,527

Rep: Reputation: 898Reputation: 898Reputation: 898Reputation: 898Reputation: 898Reputation: 898Reputation: 898
Could it be you disabled the touchpad with the fn keys?

Kind regards
 
Old 07-11-2014, 01:43 PM   #3
cliven
LQ Newbie
 
Registered: Jul 2014
Posts: 8

Original Poster
Rep: Reputation: Disabled
Mint 17 - Touchpad does not function

Quote:
Originally Posted by repo View Post
Could it be you disabled the touchpad with the fn keys?

Kind regards
Thank you for your reply, I am really grateful, and, oh, how I wish you were right. The company which built the laptop and loaded Mint 17 for me (although they do not support Linux, which had not been explained before I bought the laptop) were not able to help.

Having searched to see whether there were others with the same or similar problem, I have wondered whether it could possibly have something to dowith the Nvidia graphics but I do not know how to investigate or resolve it.

Thanks again for trying to help.

Cliven
 
Old 07-11-2014, 01:51 PM   #4
repo
LQ 5k Club
 
Registered: May 2001
Location: Belgium
Distribution: Arch
Posts: 8,527

Rep: Reputation: 898Reputation: 898Reputation: 898Reputation: 898Reputation: 898Reputation: 898Reputation: 898
I would suggest to download a live cd, boot from it, and see if the touchpad works.

Kind regards
 
Old 07-11-2014, 01:52 PM   #5
repo
LQ 5k Club
 
Registered: May 2001
Location: Belgium
Distribution: Arch
Posts: 8,527

Rep: Reputation: 898Reputation: 898Reputation: 898Reputation: 898Reputation: 898Reputation: 898Reputation: 898
Is this mint 17 kde?
 
Old 07-11-2014, 04:25 PM   #6
cliven
LQ Newbie
 
Registered: Jul 2014
Posts: 8

Original Poster
Rep: Reputation: Disabled
Quote:
Originally Posted by repo View Post
Is this mint 17 kde?
I did not download but got a cd which is Mint 17 'Quiana', which I think is what you mean by kde.

Thank again,

Cliven
 
Old 07-11-2014, 04:28 PM   #7
repo
LQ 5k Club
 
Registered: May 2001
Location: Belgium
Distribution: Arch
Posts: 8,527

Rep: Reputation: 898Reputation: 898Reputation: 898Reputation: 898Reputation: 898Reputation: 898Reputation: 898
Does the touchpad work, when you boot the live CD you recieved?

Kind regards
 
Old 07-11-2014, 09:35 PM   #8
frankbell
LQ Guru
 
Registered: Jan 2006
Location: Virginia, USA
Distribution: Slackware, Debian, Mint, OpenBSD
Posts: 11,358
Blog Entries: 12

Rep: Reputation: 2740Reputation: 2740Reputation: 2740Reputation: 2740Reputation: 2740Reputation: 2740Reputation: 2740Reputation: 2740Reputation: 2740Reputation: 2740Reputation: 2740
Run this command in a terminal:

Code:
dmesg | grep input
It should return information about whether the touchpad is being sensed and, if so, what kind of touchpad it is. Post that information here; someone may know something about that device.

See man dmesg for more information about dmesg. Piping the output of dmesg through "grep input" filters out all but lines concerning the string "input."

Last edited by frankbell; 07-11-2014 at 09:39 PM.
 
Old 09-07-2014, 01:30 PM   #9
cliven
LQ Newbie
 
Registered: Jul 2014
Posts: 8

Original Poster
Rep: Reputation: Disabled
Touchpad does not function

Sorry not to come back sooner but some health issues got in the way. Have now run dmesg | grep input see below. Hoping someone may be able to advise, many thanks.

user@user-Novatech-17-3-NSPIRE-Laptop ~ $ dmesg | grep input
[ 0.733431] input: Lid Switch as /devices/LNXSYSTM:00/device:00/PNP0C0D:00/input/input0
[ 0.741323] input: Sleep Button as /devices/LNXSYSTM:00/device:00/PNP0C0E:00/input/input1
[ 0.741349] input: Power Button as /devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
[ 1.408048] input: AT Translated Set 2 keyboard as /devices/platform/i8042/serio0/input/input3
[ 2.455385] input: MOSART Semi. 2.4G Wireless Mouse as /devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.0/input/input4
[ 2.455521] hid-generic 0003:062A:4102.0001: input,hiddev0,hidraw0: USB HID v1.10 Mouse [MOSART Semi. 2.4G Wireless Mouse] on usb-0000:00:14.0-2/input0
[ 3.984818] input: Video Bus as /devices/LNXSYSTM:00/device:00/PNP0A08:00/device:0a/LNXVIDEO:00/input/input5
[ 4.034243] input: Video Bus as /devices/LNXSYSTM:00/device:00/PNP0A08:00/LNXVIDEO:01/input/input6
[ 6.875458] input: USB Camera as /devices/pci0000:00/0000:00:14.0/usb3/3-10/3-10:1.0/input/input7
[ 6.924259] inputs:
[ 6.935770] input: HDA Intel HDMI HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:03.0/sound/card0/input10
[ 6.935872] input: HDA Intel HDMI HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:03.0/sound/card0/input9
[ 6.935959] input: HDA Intel HDMI HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:03.0/sound/card0/input8
[ 6.988020] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card1/input12
[ 6.990546] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1b.0/sound/card1/input11
 
Old 11-07-2014, 12:54 PM   #10
cliven
LQ Newbie
 
Registered: Jul 2014
Posts: 8

Original Poster
Rep: Reputation: Disabled
Hi, thanks to all who tried to assist. I am afraid the suggestions above did not work for me. However, at last I found what I was looking for in the Forum to get the touchpad working:

http://forums.linuxmint.com/viewtopi...gnised#p919748

To follow the instructions I also needed to get root privileges and found how to do this at

http://forums.linuxmint.com/viewtopi...iliges#p754788

I am very grateful to 'Buzzsaw' and 'cecar' for posting the information and helping to solve my problem too.

cliven
 
  


Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



Similar Threads
Thread Thread Starter Forum Replies Last Post
Mint 13 / MATE - jumpy touchpad turboscrew Linux - Desktop 15 11-19-2012 04:32 AM
[SOLVED] Mint 13 / Thinkpad T42 and Synaptics touchpad? turboscrew Linux - Laptop and Netbook 1 11-07-2012 07:16 AM
Linux Mint Touchpad help needed! Josh P Linux - Newbie 2 07-03-2012 04:20 PM
HP G42 Touchpad help - Linux mint 10 Stosskraft Linux - Laptop and Netbook 3 05-11-2011 08:21 AM
How can I make my touchpad have click function? homesp Debian 1 08-04-2005 09:30 AM


All times are GMT -5. The time now is 07:37 PM.

Main Menu
Advertisement
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Facebook: linuxquestions Google+: linuxquestions
Open Source Consulting | Domain Registration