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Old 01-18-2020, 04:02 AM   #1
gypsyb
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Registered: Jan 2020
Posts: 3

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Unhappy HELP! Cannon printer failed to parse time stamp: none


I haven't had any problems using my Cannon MG2522 printer until I upgraded to 19.2 Tina. I rarely use my printer so I was really frustrated to get the 'filter failed' message. I got 'failed to parse time stamp:none' when I tried to troubleshoot logs for cups service.
I went into admin and checked a few more update/ download boxes for cups and tried again. Now I get 'Failed to connect to server'
I'd load a screen shot but don't know how on here.
Thanks for your help.
 
Old 01-22-2020, 04:54 AM   #2
aus9
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Registered: Oct 2003
Location: Western Australia
Distribution: Icewm
Posts: 5,842

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ignore the screenshot....but I use ingur.com and copy the image link and paste it.

Instead I prefer....until you get a better reply go to admin and turn on debug using your web browser click on this link

http://localhost:631/admin

then click on Edit Config. File

edit to debug instead of warning

save it....it will need root as username and its password

Then Cups should (but I do not use LimuxMint) restart the Cups server.
If it does then grab the log from /var/log/cups (called error_log hopefully)
change it to a text file ....ending in .txt
upload it to say dropbox and link to it.....as file likely to be too big to attach to post please

Last edited by aus9; 01-22-2020 at 04:56 AM.
 
Old 01-31-2020, 12:35 PM   #3
gypsyb
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Registered: Jan 2020
Posts: 3

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fixed

I re-installed by rolling back to the first edition I downloaded. Nothing I tried before that worked.
 
  


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