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Old 01-16-2011, 03:41 AM   #1
HDMIJason
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External TB HD not recognized by OpenSUSE 11.3


I am a Newbie to Linux and am loving it. I have gone through Mint, Ubuntu, Fedora, and continue using them on different PCs but I recently had a problem with my graphics card on new releases.. another story all together.
So I am using OpenSUSE 11.3 on my Dell inspiron 1526 AMD 64 bit. I have always been able to plug in my external HD and have it show on my desktop. Now with OpenSUSE something is different. I tried other flash drives, all show up and open to view on their own, but my 1GB ext HD doesn't. I am not a pro with the Terminal yet but I prefer to use it and am good at reading and copying commands from online.. I saw this earlier and maybe it will help

jason@linux-z81g:~> lshal -m

Start monitoring devicelist:
-------------------------------------------------
04:35:12.017: computer_power_supply_battery_BAT0 property battery.voltage.current = 12479 (0x30bf)
04:35:17.813: usb_device_1058_1102_57442D574341553432313937303738 added
04:35:17.833: usb_device_1058_1102_57442D574341553432313937303738_if1 added
04:35:17.839: usb_device_1058_1102_57442D574341553432313937303738_if0 added
04:35:17.843: usb_device_1058_1102_57442D574341553432313937303738_if0_scsi_host added
04:35:17.865: usb_device_1058_1102_57442D574341553432313937303738_if1_logicaldev_input added
04:35:18.676: usb_device_1058_1102_57442D574341553432313937303738_if0_scsi_host_0 added
04:35:18.676: usb_device_1058_1102_57442D574341553432313937303738_if0_scsi_host_0_scsi_device_lun0 added
04:35:18.681: usb_device_1058_1102_57442D574341553432313937303738_if0_scsi_host_0_scsi_device_lun0_scsi_generic added
04:35:19.116: storage_serial_WD_My_Book_57442D574341553432313937303738_0_0 added
04:35:19.538: volume_uuid_D2DC_22C9 added

as you can see it says "My Book" which is the name of my ext TB but where is it and how do I mount it? Thanks and hope this isn't too long for a first question
 
Old 01-16-2011, 04:11 AM   #2
ronlau9
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Go to system>preference> removable drives .
With option are on look for Mount removable when hot-plugged in
 
Old 01-16-2011, 06:00 AM   #3
Larry Webb
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It should also show in your Dolphin File Manager.

If you want to find it by command try as root

cat /proc/partitions

this should list your ext hd. If you have problems figuring which one, unplug your hd and run command then plug hd and rerun command.
 
Old 01-16-2011, 06:39 AM   #4
almatic
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Quote:
as you can see it says "My Book" which is the name of my ext TB but where is it and how do I mount it?
plug the disk in and type

dmesg | tail -20

and post the output. In case you haven't solved it already.
 
Old 01-16-2011, 03:36 PM   #5
HDMIJason
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@almatic

linux-z81g:/home/jason # mesg | tail -20
is y


@Larry Webb it didn't change plugged in or not


linux-z81g:/ # cat /proc/partitions
major minor #blocks name

8 0 625131864 sda
8 1 2103296 sda1
8 2 20972544 sda2
8 3 602054656 sda3
linux-z81g:/ # cat /proc/partitions
major minor #blocks name

8 0 625131864 sda
8 1 2103296 sda1
8 2 20972544 sda2
8 3 602054656 sda3

Last edited by HDMIJason; 01-16-2011 at 03:44 PM.
 
Old 01-16-2011, 03:43 PM   #6
schneidz
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this should work...
unplug the drive then run: sudo tail -f /var/log/messages
then plug in the drive and look for a log message that mentions sda or sdb or sdb1 ...

then to mount manually it would be something like:
Code:
mkdir hd-1
sudo mount /dev/sdb1 hd-1
 
Old 01-16-2011, 03:52 PM   #7
HDMIJason
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@ron lauw

Go to system>preference> removable drives .
With option are on look for Mount removable when hot-plugged in

I don't see removable drives anywhere, not in control center nor Ya2t

Last edited by HDMIJason; 01-16-2011 at 03:56 PM.
 
Old 01-16-2011, 03:58 PM   #8
HDMIJason
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@schneidz


Jan 16 16:56:01 linux-z81g kernel: [82131.296058] usb 1-2: new high speed USB device using ehci_hcd and address 26
Jan 16 16:56:07 linux-z81g kernel: [82136.370103] hub 1-0:1.0: unable to enumerate USB device on port 2

I don't see any of those
 
Old 01-16-2011, 04:11 PM   #9
schneidz
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this concerns me:
Code:
Jan 16 16:56:07 linux-z81g kernel: [82136.370103] hub 1-0:1.0: unable to enumerate USB device on port 2
maybe that is why it is not automounting.
 
Old 01-16-2011, 04:45 PM   #10
HDMIJason
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Quote:
Originally Posted by schneidz View Post
this concerns me:
Code:
Jan 16 16:56:07 linux-z81g kernel: [82136.370103] hub 1-0:1.0: unable to enumerate USB device on port 2
maybe that is why it is not automounting.
any suggestions? what does it mean?

I can plug it into usb on the PS3 or an Ubuntu laptop I gave to my daughter and it works but I need it for mine. Is something wrong with this kernal?
 
Old 01-16-2011, 05:25 PM   #11
Larry Webb
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If other usb storage will work with the same machine - same plug - suse 11.3 then I am lost. If you have time try 11.2 and see if there is a difference. If there is another usb slot try it. I am running 11.3 but do not have an external hd but do use storage cards and they auto mount. I think I did have a problem with one that did not have a partition, the device showed but did not have a partition to mount. If nothing else before I gave up I would try a different distro and make sure it worked under the same situation. I am curious, please let us know if you find a solution.
 
Old 01-16-2011, 05:31 PM   #12
HDMIJason
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Quote:
Originally Posted by Larry Webb View Post
If other usb storage will work with the same machine - same plug - suse 11.3 then I am lost. If you have time try 11.2 and see if there is a difference. If there is another usb slot try it. I am running 11.3 but do not have an external hd but do use storage cards and they auto mount. I think I did have a problem with one that did not have a partition, the device showed but did not have a partition to mount. If nothing else before I gave up I would try a different distro and make sure it worked under the same situation. I am curious, please let us know if you find a solution.
is there an easy way to change the kernal to 11.2 or do I need a complete install? It has taken me a lot of effort to just get my 64 bit Chrome and Flash and Picassa and VLC on this beast, I hate to have to do it all again. The wife thinks I like my computer more than her lol
Its like everything is working perfect except this one problem!
 
Old 01-16-2011, 05:47 PM   #13
Larry Webb
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Leave it alone, if can install a distro on a usb flash then try out your hd while booted to the flash distro. That would be a safe work around. The flash needs to be 2 gig or larger. They say you can get by with one gig but I load too much junk.

Another train of thought, have you tried that hd on that machine using a different distro and had it work? The reason I ask is usb backward compatibility, I always thought they all were backwards compatible.

Last edited by Larry Webb; 01-16-2011 at 05:49 PM.
 
Old 01-16-2011, 06:21 PM   #14
HDMIJason
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Quote:
Originally Posted by Larry Webb View Post
Leave it alone, if can install a distro on a usb flash then try out your hd while booted to the flash distro. That would be a safe work around. The flash needs to be 2 gig or larger. They say you can get by with one gig but I load too much junk.

Another train of thought, have you tried that hd on that machine using a different distro and had it work? The reason I ask is usb backward compatibility, I always thought they all were backwards compatible.
it has worked on every distro I have tried, which were the ones I mentioned at first. They just all stopped supporting my video card in recent updates which gave me problems with graphics or full screening youtube among other things. I had to plug it in to an Ubuntu laptop earlier to tranfer files to a USB flash that I then plugged into here, and copied them. I even used the exact same port.. and all of them. They all recognize everything except the TB. You saw above that it sees it.. there has to be a simple explanation/answer. By the way thank you for looking at this problem!

Last edited by HDMIJason; 01-16-2011 at 11:35 PM.
 
Old 01-16-2011, 07:23 PM   #15
HDMIJason
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I think this may be related
http://lists.opensuse.org/opensuse-b.../msg00185.html

I guess that the only option will be to change distros once again. Any suggestions?

Last edited by HDMIJason; 01-17-2011 at 07:42 PM.
 
  


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