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Old 11-01-2002, 08:08 PM   #1
Andy4Linux
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Registered: Nov 2002
Location: London
Distribution: Redhat 7.3
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Question Can't see usb modem!


Hi All,

Just finnished intsalling the speedtouch USB drivers on my system with RH 7.3 using the "SpeedtouchUSB-HOWTO using Benoit Papillault's OpenSource drivers."

Everything seemed to go according to plan, except that when at the final stage (testing) I typed:

# modem_run -m -f /usr/src/alcaudsl.sys

I got the message:

"I'm Sorry I didn't find your ADSL modem"

I didn't understand the tips it gave about looking in the /proc/bus/usb as I am a newbie. To my understanding USB seems to be working, at least with my Intellimouse!

The modem lights never light up. Is this a USB problem?

What can I do to find the source of the problem?

Installing the modem will greatly enhance my prospects of achieving my next tasks: SB Audigy, Oracle installation,...

Many thanks in advance,

Andy

 
Old 11-02-2002, 12:51 PM   #2
Mara
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In /proc/bus/usb you should have current usb configuration. Look into it and, if unsure, post what you can find to allow someone to view it and help you.
 
Old 11-02-2002, 06:17 PM   #3
Andy4Linux
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In /proc/bus/usb I find the following items:

001 002 003 004 devices drivers

The contents of the file drivers:

usbdevfs
hub

The contents of the file devices:

T: Bus=04 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=480 MxCh= 6
B: Alloc= 0/900 us ( 0%), #Int= 0, #Iso= 0
D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=01 MxPS= 8 #Cfgs= 1
P: Vendor=0000 ProdID=0000 Rev= 2.40
S: Manufacturer=Linux 2.4.18-3 ehci-hcd
S: Product=PCI device 1106:3104 (VIA Technologies, Inc.)
S: SerialNumber=00:10.3
C:* #Ifs= 1 Cfg#= 1 Atr=40 MxPwr= 0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
E: Ad=81(I) Atr=03(Int.) MxPS= 2 Ivl= 12ms
T: Bus=03 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=12 MxCh= 2
B: Alloc= 0/900 us ( 0%), #Int= 0, #Iso= 0
D: Ver= 1.00 Cls=09(hub ) Sub=00 Prot=00 MxPS= 8 #Cfgs= 1
P: Vendor=0000 ProdID=0000 Rev= 0.00
S: Product=USB UHCI Root Hub
S: SerialNumber=dc00
C:* #Ifs= 1 Cfg#= 1 Atr=40 MxPwr= 0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
E: Ad=81(I) Atr=03(Int.) MxPS= 8 Ivl=255ms
T: Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=12 MxCh= 2
B: Alloc= 0/900 us ( 0%), #Int= 0, #Iso= 0
D: Ver= 1.00 Cls=09(hub ) Sub=00 Prot=00 MxPS= 8 #Cfgs= 1
P: Vendor=0000 ProdID=0000 Rev= 0.00
S: Product=USB UHCI Root Hub
S: SerialNumber=e000
C:* #Ifs= 1 Cfg#= 1 Atr=40 MxPwr= 0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
E: Ad=81(I) Atr=03(Int.) MxPS= 8 Ivl=255ms
T: Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=12 MxCh= 2
B: Alloc= 0/900 us ( 0%), #Int= 0, #Iso= 0
D: Ver= 1.00 Cls=09(hub ) Sub=00 Prot=00 MxPS= 8 #Cfgs= 1
P: Vendor=0000 ProdID=0000 Rev= 0.00
S: Product=USB UHCI Root Hub
S: SerialNumber=e400
C:* #Ifs= 1 Cfg#= 1 Atr=40 MxPwr= 0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
E: Ad=81(I) Atr=03(Int.) MxPS= 8 Ivl=255ms

I read in some documentation that when USB devices are plugged in, a message appears in the console. This didn't happen to me. But I have since found that it works when in runlevel 3 as oposed to when using the Shell Konsole in runlevel 5.
 
Old 11-03-2002, 12:31 PM   #4
Mara
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Hmm, it looks that the modem is not detected. Is the result taken when the device was connected?
 
Old 11-04-2002, 09:09 AM   #5
Andy4Linux
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Registered: Nov 2002
Location: London
Distribution: Redhat 7.3
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The modem is plugged in at boot up, as I use it with Win XP to see the net. The act of unplugging and plugging it in again gives the following message in runlevel 3:

hub.c: Cannot enable port 1 of hub 1, disabling port. hub.c: Maybe the USB cable is bad?

I'm sure the cable is not bad as use it in "that other OS!"

The files and folders of /proc/bus/usb all remain exactly the same as above.
 
  


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