Wireless problem

Shuraalex · 10-23-2013, 03:29 PM

Greetings there.
Today I bought a new laptop with Ubuntu integrated into it, I have never heard of it but decided to give it a try. I had 401 something pending updates to which I agreed to, after downloading ( Via wireless ) the updates ( 390 mbs ) I was asked to reboot the laptop.
After it came back I was greeted with a Message " Wired Network disconnected " same goes for the wireless icon on the top right.

As far as I'm aware I have the 12.04 version or had at least, not sure if it upgraded me further?
I did try to google my problem and did infact try some sudo commands.
Currently I can't select "enable wifi" on the drop down menu, and I can't do it "manually" through the network settings either. Also the Alt + f2 ( has wirless icon on the keyboard ) does not work either.

When I input sudo lshw -C network in the terminal I get:

Code:

  *-network               
       description: Ethernet interface
       product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:01:00.0
       logical name: eth0
       version: 07
       serial: 74:86:7a:3b:56:2e
       size: 10Mbit/s
       capacity: 100Mbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half latency=0 link=no multicast=yes port=MII speed=10Mbit/s
       resources: irq:61 ioport:4000(size=256) memory:c0700000-c0700fff memory:c0400000-c0403fff
  *-network UNCLAIMED
       description: Network controller
       product: QCA9565 / AR9565 Wireless Network Adapter
       vendor: Qualcomm Atheros
       physical id: 0
       bus info: pci@0000:02:00.0
       version: 01
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: latency=0
       resources: memory:c0600000-c067ffff memory:9fb00000-9fb0ffff

I'm currently writing this from my home PC the laptop near me.

I tried "sudo rfkill unblock all" did nothing to my problem.

Well anyway I'm completely new to ubuntu and have no idea what happened or why, and how to even attempt to fix it.

Shuraalex · 10-23-2013, 03:31 PM

When I sudo lspci:

Quote:

00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 09)
00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 09)
00:03.0 Audio device: Intel Corporation Device 0a0c (rev 09)
00:14.0 USB controller: Intel Corporation Lynx Point-LP USB xHCI HC (rev 04)
00:16.0 Communication controller: Intel Corporation Lynx Point-LP HECI #0 (rev 04)
00:1b.0 Audio device: Intel Corporation Lynx Point-LP HD Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 3 (rev e4)
00:1c.3 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 4 (rev e4)
00:1c.4 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 5 (rev e4)
00:1d.0 USB controller: Intel Corporation Lynx Point-LP USB EHCI #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation Lynx Point-LP LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation Lynx Point-LP SATA Controller 1 [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation Lynx Point-LP SMBus Controller (rev 04)
01:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 07)
02:00.0 Network controller: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter (rev 01)
03:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Venus XT [Radeon HD 8800M Series]

Just I guess if you guys need this information

Problem is that I got this problem exactly after I downloaded updates/rebooted.
It worked fine just when I got it.