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Old 08-15-2002, 09:06 PM   #1
104625
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Registered: May 2002
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Question JetDirect Help


Hi,
I have a problem with my printer. Its a HP4000n connected tot he network via JetDirect Card, I have entered all the details provided to me by my network admin (IP, GW, SN). In Linux I have run the printer config gui and i know its right, however when i try to ping the printer it says destination host unreachable. Any suggestions?

Thanx
 
Old 08-15-2002, 09:59 PM   #2
GAVollink
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Your Linux computer is probably not on the same subnet as the LJ4kn I have an LJ4000tn at work that has no problem with Linux, and it does respond to ping.

Post your IP/SN and the printer's IP/SN. Someone (if I don't see it first) will tell you if it looks right.
 
Old 08-15-2002, 10:13 PM   #3
104625
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ok umm well the ip and sn are fine but they are as follows

IP PC=152.147.1.101 SN PC= 255.255.0.0
IP printer 152.147.1.113 SN printer 255.255.0.0 (also tried 255.255.255.0)
 
Old 08-15-2002, 10:20 PM   #4
104625
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iv printed the configuration of this printer and another (same model) in the office.
under PORT SELECT my printer is set to BNC.
and the other printer is set to 10base-T.

this might be the problem. i cant find in the menu where to change the PORT SELECT option.
 
Old 08-15-2002, 10:47 PM   #5
104625
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ITS COOL I GOT IT WORKING THANX FOR UR HELP THOUGH
 
Old 08-15-2002, 10:52 PM   #6
GAVollink
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See now - I made the stupid assumption that the printer was already working.

Note to self - don't assume things are already working.

__
(feeling dumb)
 
  


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