My specs:

Inspiron 15z Ultrabook
Ubuntu 16.04, Zorin OS 12.3
Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz, 2001 Mhz, 2 Core(s), 4 Logical Processor(s)
(RAM) 8.00 GB
nVidia GeForce GT630M

Full specs here: http://downloads.dell.com/manuals/al...uide_en-us.pdf


So I was using this setup fine for quite some time.

Today I put my laptop in sleep mode (Alt + click on morphed shutdown icon on zorin OS) and put it in my bag. Took it out later,tried turning it on, it took a while to do so (like it typically does when coming out of sleep), it didn't start up, so I just closed the lid and put it back in my bag.

Later I got home and found the laptop was really hot. I think it may have overheated somehow (it has overheated before too but nothing ever happened because of it).

I plugged it back in and was put up the lid, and was met with a kind of screen you see when you try to boot the 15z and your battery is low ('battery low press F1 to continue') except that the text there was something along the lines of " Error: Battery unable to be charged" / "Error: Unable to charge battery, press XX to continue".

I continued and was met with a standard load screen but then an error about the "NTP/LTP error"?? showed up along with something "daemon" something.

After that it went directly to command prompt where it "blinks" (you cant type shit while it blinks) for very long and fails to load the GUI.

I faced a similar problem when I installed the Nvidia drivers on linux, I only got it to work after forcing it to load gdm through this command line after outwaiting the "blinks".

There is nothing regarding this exact issue, can someone please help? I'm pretty something has gone wrong with the display drivers but cannot fathom what.

All the threads I find regarding the Dell Battery issue are winblows related.

I have most of my data there, I'm aware of all the recovery options but I want my setup back, it took me quite a lot and quite a while to set it up exactly as I wanted. There's software, apps and fixes in there which make it uniquely my own. If someone can help solve this, it'd be a great help

Hi I wanted to add an update:

I fixed the NTP problem by reinstalling it.

I was getting a [FAILED] status before but after reinstalling I get [OK] for ntp on startup, but it hangs if I give it any kind of internet connectivity (not getting the IP address as you said).

I have my wireless disabled, could this be an issue? I'm using wired atm.

I wonder why it only seems to work this way with an older Kernel (4.4) and not a newer one (any later versions, I think mine was 4.13 something). Is there any way to fix this too?

I really don't want to have to manually select an older kernel version every time I turn on my laptop. Could there be something causing a mismatch with the newer versions of the kernel?

have you tried pulling the battery and just plugin it in and truing it on with AC power instead? Some do not work like that but most laptops do. I think you may have a bad battery on your hands situation, or maybe some wire lose or something to do with the battery and its connection that cause it to over heat. especially if it is in sleep mode.

I had to reinstall ntp which fixed the problem with the failed status on the ntp.

sudo aptitude purge ntp && sudo aptitude install ntp

So I found that I can see the login screen if I choose the 4.4 kernel and do not have the internet connected. Neither wired nor wireless. All the higher kernel versions shit up.

If I have any kind of internet connected, then it hangs on the NTP thing (this time it is an OK status but it hangs nevertheless).

Also I think I may have somehow accidentally created the same thread twice, so please delete the other one.

Can someone help?

your NTP has to be screwed up and it is not resolving to get you an IP address. that would be my guess, and out of my knowledge base to not only trouble shoot it but to fix it even.

Other then giving you this
ntptrace and ntpdate commands for debugging ntp

You're going to have to wait and hope someone that knows more about IPA's shows up.

Thanks for your response, so I'll elaborate on the NTP part.

I was getting a [FAILED] status before but after reinstalling I get [OK] for ntp on startup, but it hangs if I give it any kind of internet connectivity (not getting the IP address as you said).

I have my wireless disabled, could this be an issue? I'm using wired atm.

I wonder why it only seems to work this way with an older Kernel (4.4) and not a newer one (any later versions, I think mine was 4.13 something). Is there any way to fix this too?

I really don't want to have to manually select an older kernel version every time I turn on my laptop. Could there be something causing a mismatch with the newer versions of the kernel?

I'll elaborate my point,
"out of my knowledge base to not only trouble shoot it but to fix it even. "

and yes there could be something a do hicky even that is causing a mismatch with the newer version kernel. Could being the key word, it could be a lot of things. again I do not have the knowledge base sorry. hopefully someone that knows about this phenomenon will assist you in it.

NTP is Network Time Protocol. It keeps your clock in sync. You connect to the web using DHCP. The delay that you get from getting online is the delay getting an IP address from DHCP. Forget the NTP issue for the moment. In fact stop the service for now, we will restart it later.

Please post

Hi please see my update, I fixed the NTP problem, the main source of my problem seems to be my laptop overheating and me not being able to boot back into a newer kernel version.

The output you wanted:

eth8s0 Link encap:Ethernet HWaddr XX:XX:XX:XX:XX
inet addr: XX:XX:XX:XX:XX Bcast: XX:XX:XX:XX:XX Mask: XX:XX:XX:XX:XX
UP BROADCAST RUNNING MULTICAST MTU:MMMM Metric:1

po Link encap:Local Loopback
inet addr: XX:XX:XX:XX:XX Mask: XX:XX:XX:XX:XX
UP LOOPBACK RUNNING MTU:MMMMM Metric:1

wpx6c0 Link encap:Ethernet HWaddr XX:XX:XX:XX:XX
BROADCAST MULTICAST MTU:MMMM Metric:1

OKay that just tells me you're on ethernet.
Which kernel version are you running right now, which version is giving you problem booting?

Hi, yes I'm on wired lan atm and I'm using the 4.4 kernel, anything higher than that (4.13 etc) does not seem to sit well

And distro please? If it's SW-14.2 you'll need to build a new kernel yourself.

My specs:

Inspiron 15z Ultrabook
Ubuntu 16.04, Zorin OS 12.3
Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz, 2001 Mhz, 2 Core(s), 4 Logical Processor(s)
(RAM) 8.00 GB
nVidia GeForce GT630M

Welp.. build a kernel? What do you think might have caused the problem?