Xsane doesn't recognize Brother MFC 3360C

bezdomny · 08-31-2007, 06:06 PM

The device (an all-in-one printer/scanner) shows up in HAL device manager, but Xsane doesn't detect it.
uname -r =

Quote:

2.6.18-4-686

lspci =

Quote:

00:00.0 Host bridge: Intel Corporation 82845 845 (Brookdale) Chipset Host Bridge (rev 04)
00:01.0 PCI bridge: Intel Corporation 82845 845 (Brookdale) Chipset AGP Bridge (rev 04)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 05)
00:1f.0 ISA bridge: Intel Corporation 82801BA ISA Bridge (LPC) (rev 05)
00:1f.1 IDE interface: Intel Corporation 82801BA IDE U100 (rev 05)
00:1f.2 USB Controller: Intel Corporation 82801BA/BAM USB (Hub #1) (rev 05)
00:1f.3 SMBus: Intel Corporation 82801BA/BAM SMBus (rev 05)
00:1f.4 USB Controller: Intel Corporation 82801BA/BAM USB (Hub #2) (rev 05)
01:00.0 VGA compatible controller: nVidia Corporation NV11 [GeForce2 MX/MX 400] (rev b2)
02:09.0 Ethernet controller: Intel Corporation 82557/8/9 [Ethernet Pro 100] (rev 08)
02:0a.0 Communication controller: Conexant HCF 56k Data/Fax Modem (rev 08)
02:0c.0 Multimedia audio controller: Ensoniq ES1371 [AudioPCI-97] (rev 06)

Must I manually install a driver or a wrapper for the Windows driver? I'm really puzzled that HAL device manager sees the device but Xsane doesn't. Please let me know if you need more information from other diagnostic commands I can run at the command line. Thank you for your help.

jay73 · 08-31-2007, 06:34 PM

You may need to run xsane as root or to change permissions. It didn't work with my Epson either - until I found that it's a matter of permissions.

bezdomny · 09-01-2007, 02:44 AM

Thank you, but Xsane doesn't recognize the unit when run as root, either.

jay73 · 09-01-2007, 04:20 AM

Can you use the printer or is it just the scanner?

bryantrv · 09-01-2007, 05:59 AM

Look around at http://solutions.brother.com/linux/en_us/
and grab the sane driver.
Brother is pretty good at developing new Linux drivers for their stuff.

bezdomny · 09-01-2007, 11:18 AM

thank you, BryantRV, that was the solution. Downloaded the -.deb package and installed its driver according to the well-written instructions on Brother's site and now Xsane recognizes the scanner portion of the unit and it scans like a charm. I may or may not worry later about downloading a CUPS driver or CUPS wrapper for the printer function, as I already have a printer functioning under CUPS. I must say, I will give Brother great consideration in the future for purchasing output devices as they seem most dedicated to supporting the Linux community. Thank you again, BryantRV.