LinuxQuestions.org
Support LQ: Use code LQ3 and save $3 on Domain Registration
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Hardware
User Name
Password
Linux - Hardware This forum is for Hardware issues.
Having trouble installing a piece of hardware? Want to know if that peripheral is compatible with Linux?

Notices

Reply
 
Search this Thread
Old 05-19-2013, 12:19 PM   #1
SkyMeadow
LQ Newbie
 
Registered: Feb 2012
Location: U.S.A.
Distribution: Mint 12 on 3 old Thinkpad laptops
Posts: 28

Rep: Reputation: Disabled
Seagate 3TB USB hard drive does not plug and play in Linux Mint 12


I bought a Seagate "Backup Plus" 3 TB USB 3.0 hard drive, expecting it would be a simple matter to plug in the USB cable, it would automagically mount into the file system like other pluggable USB storage media, and I could then back up some files. The drive seems to be operable (makes the expected whirring sound when powered on and the USB cable is plugged in on both ends) but nothing automagic is happening.

The USB drive does not appear in Nautilus.

The USB drive does not appear in fdisk -l:

Code:
sudo fdisk -l

Disk /dev/sda: 100.0 GB, 100030242816 bytes
255 heads, 63 sectors/track, 12161 cylinders, total 195371568 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0xcccdcccd

   Device Boot      Start         End      Blocks   Id  System
/dev/sda1   *        2048    39063551    19530752   83  Linux
/dev/sda2        39063552    42969087     1952768   82  Linux swap / Solaris
/dev/sda3        42969088   195371007    76200960   83  Linux
But the USB drive DOES appear to lsusb:

Code:
lsusb

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 04b3:3016 IBM Corp. UltraNav Keyboard Hub
Bus 003 Device 002: ID 1199:0218 Sierra Wireless, Inc. MC5720 Wireless Modem
Bus 005 Device 002: ID 0483:2016 SGS Thomson Microelectronics Fingerprint Reader
Bus 002 Device 003: ID 04b3:3018 IBM Corp. UltraNav Keyboard
Bus 002 Device 004: ID 06cb:0009 Synaptics, Inc. Composite TouchPad and TrackPoint
Bus 001 Device 008: ID 0bc2:a0a4 Seagate RSS LLC
(last device in the list).

What should be done, to mount this drive into a Linux Mint 12 file system and have it usable for reading/writing data? I don't care about the Windows and Mac applications provided by Seagate on the drive for Windows and Mac users to interact with cloud services, do automatic backups, or interact with social media ... just want an expansion drive for manual file backups.

Thanks

Sky Meadow
 
Old 05-20-2013, 04:48 AM   #2
cascade9
Senior Member
 
Registered: Mar 2011
Location: Brisneyland
Distribution: Debian, aptosid
Posts: 3,718

Rep: Reputation: 904Reputation: 904Reputation: 904Reputation: 904Reputation: 904Reputation: 904Reputation: 904Reputation: 904
Linix Mint 12 is unsupported, end of life now.

http://www.linuxmint.com/oldreleases.php

I'd try a newer version of Mint.
 
Old 05-20-2013, 05:49 AM   #3
edorig
Member
 
Registered: Apr 2013
Location: France
Distribution: Slackware; Scientific Linux
Posts: 106

Rep: Reputation: Disabled
You should look at the /var/log/messages and /var/log/syslog files or you should type dmesg after you have plugged
your hard drive. This should tell you which device file (if any) is associated with that hard drive. This might
be as simple as /dev/sdb. You will then be able to read the partition table with:
Quote:
fdisk -l /dev/sdb
With that information, you can try a manual mount:
Quote:
sudo mount -t ntfs /dev/sdb1 /mnt
should mount the first partition (assuming it is ntfs) on /mnt.

If there is no device file associated with the drive, it means that it is indeed unsupported by your system.
 
Old 05-20-2013, 06:49 AM   #4
273
Senior Member
 
Registered: Dec 2011
Location: UK
Distribution: Debian Sid AMD64, Raspbian Wheezy, various VMs
Posts: 3,411

Rep: Reputation: 794Reputation: 794Reputation: 794Reputation: 794Reputation: 794Reputation: 794Reputation: 794
For such a large disk it must be GPT so fdisk won't work:
http://www.linuxquestions.org/questi...-fdisk-607498/
Try using parted or gparted instead. I tend to use gparted to investigate new disks as I find the GUI a little quicker to check partitions with.
Of course, when using any partitioning tool triple-check that you're operating on the right disk before proceeding.
 
Old 05-20-2013, 07:24 AM   #5
EDDY1
LQ Addict
 
Registered: Mar 2010
Location: Oakland,Ca
Distribution: wins7, Debian wheezy
Posts: 5,833

Rep: Reputation: 527Reputation: 527Reputation: 527Reputation: 527Reputation: 527Reputation: 527
Linux mint should have Disk Utility
Check to see if you can see it there.
Also you can use it to mount drive.
 
1 members found this post helpful.
Old 05-20-2013, 07:28 AM   #6
273
Senior Member
 
Registered: Dec 2011
Location: UK
Distribution: Debian Sid AMD64, Raspbian Wheezy, various VMs
Posts: 3,411

Rep: Reputation: 794Reputation: 794Reputation: 794Reputation: 794Reputation: 794Reputation: 794Reputation: 794
Quote:
Originally Posted by EDDY1 View Post
Linux mint should have Disk Utility
Check to see if you can see it there.
Also you can use it to mount drive.
Good call, even if you can't mount from there for some reason you'll be able to check that it is visible and available to format.
 
Old 05-20-2013, 09:19 AM   #7
SkyMeadow
LQ Newbie
 
Registered: Feb 2012
Location: U.S.A.
Distribution: Mint 12 on 3 old Thinkpad laptops
Posts: 28

Original Poster
Rep: Reputation: Disabled
The bounty of useful replies here always amazes me. You guys are simply wonderful.

syslog after plugging in the USB drive:

Quote:
May 20 06:48:59 localhost kernel: [35864.192110] usb 1-2: new high speed USB device number 11 using ehci_hcd
May 20 06:48:59 localhost kernel: [35864.327986] scsi11 : usb-storage 1-2:1.0
May 20 06:48:59 localhost mtp-probe: checking bus 1, device 11: "/sys/devices/pci0000:00/0000:00:1d.7/usb1/1-2"
May 20 06:48:59 localhost mtp-probe: bus: 1, device: 11 was not an MTP device
May 20 06:49:00 localhost kernel: [35865.329238] scsi 11:0:0:0: Direct-Access Android Adapter 0100 PQ: 0 ANSI: 2
May 20 06:49:00 localhost kernel: [35865.329724] scsi 11:0:0:1: CD-ROM Android Adapter 0100 PQ: 0 ANSI: 2
May 20 06:49:00 localhost kernel: [35865.330222] scsi 11:0:0:2: Direct-Access Android Adapter 0100 PQ: 0 ANSI: 2
May 20 06:49:00 localhost kernel: [35865.360810] sd 11:0:0:0: Attached scsi generic sg2 type 0
May 20 06:49:00 localhost kernel: [35865.366310] sd 11:0:0:0: [sdb] Attached SCSI removable disk
May 20 06:49:00 localhost kernel: [35865.367307] sr1: scsi3-mmc drive: 0x/0x caddy
May 20 06:49:00 localhost kernel: [35865.367580] sr 11:0:0:1: Attached scsi CD-ROM sr1
May 20 06:49:00 localhost kernel: [35865.367895] sr 11:0:0:1: Attached scsi generic sg3 type 5
May 20 06:49:00 localhost kernel: [35865.368658] sd 11:0:0:2: Attached scsi generic sg4 type 0
May 20 06:49:00 localhost kernel: [35865.371186] sd 11:0:0:2: [sdc] Attached SCSI removable disk
May 20 07:07:11 localhost kernel: [36956.356096] usb 1-5: new high speed USB device number 12 using ehci_hcd
May 20 07:07:11 localhost kernel: [36956.490832] scsi12 : uas
May 20 07:07:11 localhost mtp-probe: checking bus 1, device 12: "/sys/devices/pci0000:00/0000:00:1d.7/usb1/1-5"
May 20 07:07:11 localhost kernel: [36956.493447] scsi 12:0:0:0: Direct-Access Seagate Backup+ Desk 0508 PQ: 0 ANSI: 6
May 20 07:07:11 localhost mtp-probe: bus: 1, device: 12 was not an MTP device
May 20 07:07:18 localhost kernel: [36963.012087] scsi 12:0:0:0: uas_eh_abort_handler tag 0
May 20 07:07:18 localhost kernel: [36963.012100] scsi 12:0:0:0: uas_eh_device_reset_handler tag 0
May 20 07:07:18 localhost kernel: [36963.012107] scsi 12:0:0:0: uas_eh_target_reset_handler tag 0
May 20 07:07:18 localhost kernel: [36963.012113] scsi 12:0:0:0: uas_eh_bus_reset_handler tag 0
May 20 07:07:18 localhost kernel: [36963.124092] usb 1-5: reset high speed USB device number 12 using ehci_hcd
May 20 07:07:18 localhost kernel: [36963.257304] scsi 12:0:0:0: Device offlined - not ready after error recovery
May 20 07:07:18 localhost kernel: [36963.257369] scsi 12:0:0:0: rejecting I/O to offline device
May 20 07:07:18 localhost kernel: [36963.257386] scsi 12:0:0:0: rejecting I/O to offline device
May 20 07:07:18 localhost kernel: [36963.258565] scsi 12:0:0:1: Direct-Access Seagate Backup+ Desk 0508 PQ: 0 ANSI: 6
May 20 07:07:18 localhost kernel: [36963.259688] scsi 12:0:0:2: Direct-Access Seagate Backup+ Desk 0508 PQ: 0 ANSI: 6
May 20 07:07:18 localhost kernel: [36963.260817] scsi 12:0:0:3: Direct-Access Seagate Backup+ Desk 0508 PQ: 0 ANSI: 6
May 20 07:07:18 localhost kernel: [36963.261929] scsi 12:0:0:4: Direct-Access Seagate Backup+ Desk 0508 PQ: 0 ANSI: 6
May 20 07:07:18 localhost kernel: [36963.263052] scsi 12:0:0:5: Direct-Access Seagate Backup+ Desk 0508 PQ: 0 ANSI: 6
May 20 07:07:18 localhost kernel: [36963.264410] scsi 12:0:0:6: Direct-Access Seagate Backup+ Desk 0508 PQ: 0 ANSI: 6
May 20 07:07:18 localhost kernel: [36963.265567] scsi 12:0:0:7: Direct-Access Seagate Backup+ Desk 0508 PQ: 0 ANSI: 6
May 20 07:07:18 localhost kernel: [36963.266084] sd 12:0:0:0: Attached scsi generic sg5 type 0
May 20 07:07:18 localhost kernel: [36963.266439] sd 12:0:0:1: Attached scsi generic sg6 type 0
May 20 07:07:18 localhost kernel: [36963.266788] sd 12:0:0:2: Attached scsi generic sg7 type 0
May 20 07:07:18 localhost kernel: [36963.267138] sd 12:0:0:3: Attached scsi generic sg8 type 0
May 20 07:07:18 localhost kernel: [36963.267490] sd 12:0:0:4: Attached scsi generic sg9 type 0
May 20 07:07:18 localhost kernel: [36963.267853] sd 12:0:0:5: Attached scsi generic sg10 type 0
May 20 07:07:18 localhost kernel: [36963.268228] sd 12:0:0:6: Attached scsi generic sg11 type 0
May 20 07:07:18 localhost kernel: [36963.268550] sd 12:0:0:7: Attached scsi generic sg12 type 0
May 20 07:07:49 localhost kernel: [36994.016084] sd 12:0:0:2: uas_eh_abort_handler tag 0
May 20 07:07:49 localhost kernel: [36994.016089] sd 12:0:0:3: uas_eh_abort_handler tag 0
May 20 07:07:49 localhost kernel: [36994.016092] sd 12:0:0:4: uas_eh_abort_handler tag 0
May 20 07:07:49 localhost kernel: [36994.016095] sd 12:0:0:5: uas_eh_abort_handler tag 0
May 20 07:07:49 localhost kernel: [36994.016098] sd 12:0:0:6: uas_eh_abort_handler tag 0
May 20 07:07:49 localhost kernel: [36994.016101] sd 12:0:0:0: uas_eh_abort_handler tag 0
May 20 07:07:49 localhost kernel: [36994.016104] sd 12:0:0:1: uas_eh_abort_handler tag 0
May 20 07:07:49 localhost kernel: [36994.016106] sd 12:0:0:7: uas_eh_abort_handler tag 0
May 20 07:07:49 localhost kernel: [36994.016117] sd 12:0:0:0: uas_eh_device_reset_handler tag 0
May 20 07:07:49 localhost kernel: [36994.016121] sd 12:0:0:1: uas_eh_device_reset_handler tag 0
May 20 07:07:49 localhost kernel: [36994.016123] sd 12:0:0:2: uas_eh_device_reset_handler tag 0
May 20 07:07:49 localhost kernel: [36994.016126] sd 12:0:0:3: uas_eh_device_reset_handler tag 0
May 20 07:07:49 localhost kernel: [36994.016129] sd 12:0:0:4: uas_eh_device_reset_handler tag 0
May 20 07:07:49 localhost kernel: [36994.016132] sd 12:0:0:5: uas_eh_device_reset_handler tag 0
May 20 07:07:49 localhost kernel: [36994.016135] sd 12:0:0:6: uas_eh_device_reset_handler tag 0
May 20 07:07:49 localhost kernel: [36994.016138] sd 12:0:0:7: uas_eh_device_reset_handler tag 0
May 20 07:07:49 localhost kernel: [36994.016142] sd 12:0:0:2: uas_eh_target_reset_handler tag 0
May 20 07:07:49 localhost kernel: [36994.016145] sd 12:0:0:7: uas_eh_bus_reset_handler tag 0
May 20 07:07:49 localhost kernel: [36994.128079] usb 1-5: reset high speed USB device number 12 using ehci_hcd
May 20 07:07:49 localhost kernel: [36994.261167] sd 12:0:0:7: Device offlined - not ready after error recovery
May 20 07:07:49 localhost kernel: [36994.261173] sd 12:0:0:1: Device offlined - not ready after error recovery
May 20 07:07:49 localhost kernel: [36994.261177] sd 12:0:0:0: Device offlined - not ready after error recovery
May 20 07:07:49 localhost kernel: [36994.261180] sd 12:0:0:6: Device offlined - not ready after error recovery
May 20 07:07:49 localhost kernel: [36994.261183] sd 12:0:0:5: Device offlined - not ready after error recovery
May 20 07:07:49 localhost kernel: [36994.261186] sd 12:0:0:4: Device offlined - not ready after error recovery
May 20 07:07:49 localhost kernel: [36994.261189] sd 12:0:0:3: Device offlined - not ready after error recovery
May 20 07:07:49 localhost kernel: [36994.261192] sd 12:0:0:2: Device offlined - not ready after error recovery
May 20 07:07:49 localhost kernel: [36994.261236] sd 12:0:0:7: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261252] sd 12:0:0:7: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261257] sd 12:0:0:7: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261263] sd 12:0:0:7: [sdk] READ CAPACITY(16) failed
May 20 07:07:49 localhost kernel: [36994.261266] sd 12:0:0:7: [sdk] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
May 20 07:07:49 localhost kernel: [36994.261272] sd 12:0:0:7: [sdk] Sense not available.
May 20 07:07:49 localhost kernel: [36994.261277] sd 12:0:0:1: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261284] sd 12:0:0:7: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261289] sd 12:0:0:1: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261296] sd 12:0:0:1: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261300] sd 12:0:0:7: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261307] sd 12:0:0:7: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261313] sd 12:0:0:1: [sde] READ CAPACITY(16) failed
May 20 07:07:49 localhost kernel: [36994.261318] sd 12:0:0:1: [sde] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
May 20 07:07:49 localhost kernel: [36994.261326] sd 12:0:0:1: [sde] Sense not available.
May 20 07:07:49 localhost kernel: [36994.261331] sd 12:0:0:1: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261335] sd 12:0:0:7: [sdk] READ CAPACITY failed
May 20 07:07:49 localhost kernel: [36994.261340] sd 12:0:0:7: [sdk] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
May 20 07:07:49 localhost kernel: [36994.261348] sd 12:0:0:7: [sdk] Sense not available.
May 20 07:07:49 localhost kernel: [36994.261355] sd 12:0:0:7: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261360] sd 12:0:0:1: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261367] sd 12:0:0:1: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261371] sd 12:0:0:7: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261378] sd 12:0:0:1: [sde] READ CAPACITY failed
May 20 07:07:49 localhost kernel: [36994.261380] sd 12:0:0:7: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261386] sd 12:0:0:1: [sde]
May 20 07:07:49 localhost kernel: [36994.261390] sd 12:0:0:7: [sdk] Write Protect is off
May 20 07:07:49 localhost kernel: [36994.261395] sd 12:0:0:7: [sdk] Mode Sense: 00 00 00 00
May 20 07:07:49 localhost kernel: [36994.261401] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
May 20 07:07:49 localhost kernel: [36994.261406] sd 12:0:0:7: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261412] sd 12:0:0:1: [sde] Sense not available.
May 20 07:07:49 localhost kernel: [36994.261416] sd 12:0:0:7: [sdk] Asking for cache data failed
May 20 07:07:49 localhost kernel: [36994.261421] sd 12:0:0:7: [sdk] Assuming drive cache: write through
May 20 07:07:49 localhost kernel: [36994.261429] sd 12:0:0:1: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261434] sd 12:0:0:1: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261440] sd 12:0:0:1: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261443] sd 12:0:0:1: [sde] Write Protect is off
May 20 07:07:49 localhost kernel: [36994.261447] sd 12:0:0:1: [sde] Mode Sense: 00 00 00 00
May 20 07:07:49 localhost kernel: [36994.261451] sd 12:0:0:1: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261454] sd 12:0:0:1: [sde] Asking for cache data failed
May 20 07:07:49 localhost kernel: [36994.261457] sd 12:0:0:1: [sde] Assuming drive cache: write through
May 20 07:07:49 localhost kernel: [36994.261688] sd 12:0:0:7: [sdk] Attached SCSI disk
May 20 07:07:49 localhost kernel: [36994.261693] sd 12:0:0:1: [sde] Attached SCSI disk
May 20 07:07:49 localhost kernel: [36994.261706] sd 12:0:0:6: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261712] sd 12:0:0:6: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261716] sd 12:0:0:0: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261721] sd 12:0:0:6: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261727] sd 12:0:0:6: [sdj] READ CAPACITY(16) failed
May 20 07:07:49 localhost kernel: [36994.261730] sd 12:0:0:6: [sdj]
May 20 07:07:49 localhost kernel: [36994.261733] sd 12:0:0:0: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261739] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
May 20 07:07:49 localhost kernel: [36994.261744] sd 12:0:0:0: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261750] sd 12:0:0:6: [sdj] Sense not available.
May 20 07:07:49 localhost kernel: [36994.261754] sd 12:0:0:0: [sdd] READ CAPACITY(16) failed
May 20 07:07:49 localhost kernel: [36994.261759] sd 12:0:0:0: [sdd] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
May 20 07:07:49 localhost kernel: [36994.261767] sd 12:0:0:0: [sdd] Sense not available.
May 20 07:07:49 localhost kernel: [36994.261772] sd 12:0:0:0: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261777] sd 12:0:0:6: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261784] sd 12:0:0:6: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261789] sd 12:0:0:0: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261795] sd 12:0:0:0: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261801] sd 12:0:0:6: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261806] sd 12:0:0:6: [sdj] READ CAPACITY failed
May 20 07:07:49 localhost kernel: [36994.261810] sd 12:0:0:0: [sdd] READ CAPACITY failed
May 20 07:07:49 localhost kernel: [36994.261815] sd 12:0:0:0: [sdd] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
May 20 07:07:49 localhost kernel: [36994.261823] sd 12:0:0:0: [sdd] Sense not available.
May 20 07:07:49 localhost kernel: [36994.261828] sd 12:0:0:6: [sdj]
May 20 07:07:49 localhost kernel: [36994.261831] sd 12:0:0:0: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261837] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
May 20 07:07:49 localhost kernel: [36994.261841] sd 12:0:0:0: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261847] sd 12:0:0:6: [sdj] Sense not available.
May 20 07:07:49 localhost kernel: [36994.261849] sd 12:0:0:0: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261855] sd 12:0:0:0: [sdd] Write Protect is off
May 20 07:07:49 localhost kernel: [36994.261861] sd 12:0:0:6: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261866] sd 12:0:0:0: [sdd] Mode Sense: 00 00 00 00
May 20 07:07:49 localhost kernel: [36994.261871] sd 12:0:0:6: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261878] sd 12:0:0:0: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261883] sd 12:0:0:6: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261889] sd 12:0:0:6: [sdj] Write Protect is off
May 20 07:07:49 localhost kernel: [36994.261893] sd 12:0:0:0: [sdd] Asking for cache data failed
May 20 07:07:49 localhost kernel: [36994.261898] sd 12:0:0:0: [sdd] Assuming drive cache: write through
May 20 07:07:49 localhost kernel: [36994.261905] sd 12:0:0:6: [sdj] Mode Sense: 00 00 00 00
May 20 07:07:49 localhost kernel: [36994.261909] sd 12:0:0:6: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.261913] sd 12:0:0:6: [sdj] Asking for cache data failed
May 20 07:07:49 localhost kernel: [36994.261915] sd 12:0:0:6: [sdj] Assuming drive cache: write through
May 20 07:07:49 localhost kernel: [36994.262033] sd 12:0:0:0: [sdd] Attached SCSI disk
May 20 07:07:49 localhost kernel: [36994.262043] sd 12:0:0:4: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262049] sd 12:0:0:4: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262055] sd 12:0:0:6: [sdj] Attached SCSI disk
May 20 07:07:49 localhost kernel: [36994.262062] sd 12:0:0:4: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262065] sd 12:0:0:4: [sdh] READ CAPACITY(16) failed
May 20 07:07:49 localhost kernel: [36994.262071] sd 12:0:0:2: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262076] sd 12:0:0:4: [sdh]
May 20 07:07:49 localhost kernel: [36994.262079] sd 12:0:0:2: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262083] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
May 20 07:07:49 localhost kernel: [36994.262089] sd 12:0:0:2: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262094] sd 12:0:0:4: [sdh] Sense not available.
May 20 07:07:49 localhost kernel: [36994.262099] sd 12:0:0:2: [sdf] READ CAPACITY(16) failed
May 20 07:07:49 localhost kernel: [36994.262104] sd 12:0:0:2: [sdf] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
May 20 07:07:49 localhost kernel: [36994.262112] sd 12:0:0:2: [sdf] Sense not available.
May 20 07:07:49 localhost kernel: [36994.262118] sd 12:0:0:2: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262122] sd 12:0:0:4: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262129] sd 12:0:0:4: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262134] sd 12:0:0:2: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262141] sd 12:0:0:2: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262145] sd 12:0:0:4: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262150] sd 12:0:0:4: [sdh] READ CAPACITY failed
May 20 07:07:49 localhost kernel: [36994.262156] sd 12:0:0:2: [sdf] READ CAPACITY failed
May 20 07:07:49 localhost kernel: [36994.262160] sd 12:0:0:2: [sdf] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
May 20 07:07:49 localhost kernel: [36994.262168] sd 12:0:0:2: [sdf] Sense not available.
May 20 07:07:49 localhost kernel: [36994.262173] sd 12:0:0:4: [sdh]
May 20 07:07:49 localhost kernel: [36994.262177] sd 12:0:0:2: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262181] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
May 20 07:07:49 localhost kernel: [36994.262187] sd 12:0:0:2: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262192] sd 12:0:0:4: [sdh] Sense not available.
May 20 07:07:49 localhost kernel: [36994.262196] sd 12:0:0:2: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262202] sd 12:0:0:2: [sdf] Write Protect is off
May 20 07:07:49 localhost kernel: [36994.262206] sd 12:0:0:4: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262213] sd 12:0:0:2: [sdf] Mode Sense: 00 00 00 00
May 20 07:07:49 localhost kernel: [36994.262217] sd 12:0:0:4: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262225] sd 12:0:0:2: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262229] sd 12:0:0:4: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262234] sd 12:0:0:4: [sdh] Write Protect is off
May 20 07:07:49 localhost kernel: [36994.262240] sd 12:0:0:2: [sdf] Asking for cache data failed
May 20 07:07:49 localhost kernel: [36994.262245] sd 12:0:0:2: [sdf] Assuming drive cache: write through
May 20 07:07:49 localhost kernel: [36994.262251] sd 12:0:0:4: [sdh] Mode Sense: 00 00 00 00
May 20 07:07:49 localhost kernel: [36994.262255] sd 12:0:0:4: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262258] sd 12:0:0:4: [sdh] Asking for cache data failed
May 20 07:07:49 localhost kernel: [36994.262261] sd 12:0:0:4: [sdh] Assuming drive cache: write through
May 20 07:07:49 localhost kernel: [36994.262385] sd 12:0:0:2: [sdf] Attached SCSI disk
May 20 07:07:49 localhost kernel: [36994.262408] sd 12:0:0:4: [sdh] Attached SCSI disk
May 20 07:07:49 localhost kernel: [36994.262425] sd 12:0:0:5: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262431] sd 12:0:0:5: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262436] sd 12:0:0:5: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262440] sd 12:0:0:5: [sdi] READ CAPACITY(16) failed
May 20 07:07:49 localhost kernel: [36994.262443] sd 12:0:0:5: [sdi] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
May 20 07:07:49 localhost kernel: [36994.262447] sd 12:0:0:5: [sdi] Sense not available.
May 20 07:07:49 localhost kernel: [36994.262450] sd 12:0:0:5: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262455] sd 12:0:0:5: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262460] sd 12:0:0:5: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262463] sd 12:0:0:5: [sdi] READ CAPACITY failed
May 20 07:07:49 localhost kernel: [36994.262466] sd 12:0:0:5: [sdi] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
May 20 07:07:49 localhost kernel: [36994.262470] sd 12:0:0:5: [sdi] Sense not available.
May 20 07:07:49 localhost kernel: [36994.262473] sd 12:0:0:5: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262478] sd 12:0:0:5: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262483] sd 12:0:0:5: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262487] sd 12:0:0:5: [sdi] Write Protect is off
May 20 07:07:49 localhost kernel: [36994.262490] sd 12:0:0:5: [sdi] Mode Sense: 00 00 00 00
May 20 07:07:49 localhost kernel: [36994.262494] sd 12:0:0:5: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.262498] sd 12:0:0:5: [sdi] Asking for cache data failed
May 20 07:07:49 localhost kernel: [36994.262501] sd 12:0:0:5: [sdi] Assuming drive cache: write through
May 20 07:07:49 localhost kernel: [36994.262610] sd 12:0:0:5: [sdi] Attached SCSI disk
May 20 07:07:49 localhost kernel: [36994.266436] sd 12:0:0:3: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.266451] sd 12:0:0:3: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.266456] sd 12:0:0:3: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.266460] sd 12:0:0:3: [sdg] READ CAPACITY(16) failed
May 20 07:07:49 localhost kernel: [36994.266463] sd 12:0:0:3: [sdg] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
May 20 07:07:49 localhost kernel: [36994.266468] sd 12:0:0:3: [sdg] Sense not available.
May 20 07:07:49 localhost kernel: [36994.266472] sd 12:0:0:3: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.266477] sd 12:0:0:3: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.266482] sd 12:0:0:3: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.266486] sd 12:0:0:3: [sdg] READ CAPACITY failed
May 20 07:07:49 localhost kernel: [36994.266488] sd 12:0:0:3: [sdg] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
May 20 07:07:49 localhost kernel: [36994.266492] sd 12:0:0:3: [sdg] Sense not available.
May 20 07:07:49 localhost kernel: [36994.266497] sd 12:0:0:3: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.266502] sd 12:0:0:3: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.266509] sd 12:0:0:3: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.266513] sd 12:0:0:3: [sdg] Write Protect is off
May 20 07:07:49 localhost kernel: [36994.266517] sd 12:0:0:3: [sdg] Mode Sense: 00 00 00 00
May 20 07:07:49 localhost kernel: [36994.266521] sd 12:0:0:3: rejecting I/O to offline device
May 20 07:07:49 localhost kernel: [36994.266525] sd 12:0:0:3: [sdg] Asking for cache data failed
May 20 07:07:49 localhost kernel: [36994.266528] sd 12:0:0:3: [sdg] Assuming drive cache: write through
May 20 07:07:49 localhost kernel: [36994.266733] sd 12:0:0:3: [sdg] Attached SCSI disk
May 20 07:07:49 localhost ata_id[7965]: unable to open '/dev/sdk'
May 20 07:07:49 localhost ata_id[7966]: unable to open '/dev/sdg'
May 20 07:07:49 localhost ata_id[7967]: unable to open '/dev/sde'
May 20 07:07:49 localhost ata_id[7969]: unable to open '/dev/sdj'
May 20 07:07:49 localhost ata_id[7970]: unable to open '/dev/sdf'
May 20 07:07:49 localhost ata_id[7971]: unable to open '/dev/sdh'
May 20 07:07:49 localhost ata_id[7968]: unable to open '/dev/sdd'
May 20 07:07:49 localhost ata_id[7972]: unable to open '/dev/sdi'
Does that give a clue as to the /dev device file associated with the device? Maybe will try gparted next.

Hmmm.....
 
Old 05-20-2013, 09:22 AM   #8
SkyMeadow
LQ Newbie
 
Registered: Feb 2012
Location: U.S.A.
Distribution: Mint 12 on 3 old Thinkpad laptops
Posts: 28

Original Poster
Rep: Reputation: Disabled
I'd better ftp some files to another host before proceeding...
 
Old 05-20-2013, 10:50 AM   #9
EDDY1
LQ Addict
 
Registered: Mar 2010
Location: Oakland,Ca
Distribution: wins7, Debian wheezy
Posts: 5,833

Rep: Reputation: 527Reputation: 527Reputation: 527Reputation: 527Reputation: 527Reputation: 527
http://icesquare.com/wordpress/how-t...rive-on-linux/
 
1 members found this post helpful.
Old 05-20-2013, 02:55 PM   #10
edorig
Member
 
Registered: Apr 2013
Location: France
Distribution: Slackware; Scientific Linux
Posts: 106

Rep: Reputation: Disabled
This is your disk:

Quote:
May 20 07:07:18 localhost kernel: [36963.258565] scsi 12:0:0:1: Direct-Access Seagate Backup+ Desk 0508 PQ: 0 ANSI: 6
May 20 07:07:18 localhost kernel: [36963.259688] scsi 12:0:0:2: Direct-Access Seagate Backup+ Desk 0508 PQ: 0 ANSI: 6
May 20 07:07:18 localhost kernel: [36963.260817] scsi 12:0:0:3: Direct-Access Seagate Backup+ Desk 0508 PQ: 0 ANSI: 6
May 20 07:07:18 localhost kernel: [36963.261929] scsi 12:0:0:4: Direct-Access Seagate Backup+ Desk 0508 PQ: 0 ANSI: 6
May 20 07:07:18 localhost kernel: [36963.263052] scsi 12:0:0:5: Direct-Access Seagate Backup+ Desk 0508 PQ: 0 ANSI: 6
May 20 07:07:18 localhost kernel: [36963.264410] scsi 12:0:0:6: Direct-Access Seagate Backup+ Desk 0508 PQ: 0 ANSI: 6
May 20 07:07:18 localhost kernel: [36963.265567] scsi 12:0:0:7: Direct-Access Seagate Backup+ Desk 0508 PQ: 0 ANSI: 6
Then you have:
Quote:
May 20 07:07:49 localhost kernel: [36994.262033] sd 12:0:0:0: [sdd] Attached SCSI disk
May 20 07:07:49 localhost kernel: [36994.262385] sd 12:0:0:2: [sdf] Attached SCSI disk
May 20 07:07:49 localhost kernel: [36994.262408] sd 12:0:0:4: [sdh] Attached SCSI disk
May 20 07:07:49 localhost kernel: [36994.262610] sd 12:0:0:5: [sdi] Attached SCSI disk
May 20 07:07:49 localhost kernel: [36994.266733] sd 12:0:0:3: [sdg] Attached SCSI disk
and:
Quote:
May 20 07:07:49 localhost ata_id[7965]: unable to open '/dev/sdk'
May 20 07:07:49 localhost ata_id[7966]: unable to open '/dev/sdg'
May 20 07:07:49 localhost ata_id[7967]: unable to open '/dev/sde'
May 20 07:07:49 localhost ata_id[7969]: unable to open '/dev/sdj'
May 20 07:07:49 localhost ata_id[7970]: unable to open '/dev/sdf'
May 20 07:07:49 localhost ata_id[7971]: unable to open '/dev/sdh'
May 20 07:07:49 localhost ata_id[7968]: unable to open '/dev/sdd'
May 20 07:07:49 localhost ata_id[7972]: unable to open '/dev/sdi'
This is strange, your disk seems to be viewed as 8 disks, /dev/sdd to /dev/sdj but none of them can be opened.
You may try gparted to examine the partitions on /dev/sdd, but don't do anything that would write to the disk.
 
Old 05-20-2013, 05:31 PM   #11
SkyMeadow
LQ Newbie
 
Registered: Feb 2012
Location: U.S.A.
Distribution: Mint 12 on 3 old Thinkpad laptops
Posts: 28

Original Poster
Rep: Reputation: Disabled
Backups are complete. It's play-time again.

Quote:
Originally Posted by EDDY1 View Post
Linux mint should have Disk Utility
Check to see if you can see it there.
Also you can use it to mount drive.
Yes Mint 12 does have the Disk Utility. On the second try with the new drive powered up and connected, it appeared. That is, 8 USB-attached peripheral storage devices /dev/sdb through /dev/sdi appeared appeared :-) The same 8 that appeared in the system log file. All have the same serial number. It looks like my system does not understand the geometry of this drive. Just for grins I tried running a read-only benchmark test on one of these. As expected, it didn't work:

Code:
Error benchmarking: helper exited with exit code 1: Error opening /dev/sdb: No such device or address
Not sure I want to format it, until the physical geometry of the device is understood.

Gparted (or parted per EDDY1's suggested link -- that article looks authoritative) is next in line to see what it understands about this drive.

Will report back as investigations proceed.
 
Old 05-20-2013, 05:47 PM   #12
SkyMeadow
LQ Newbie
 
Registered: Feb 2012
Location: U.S.A.
Distribution: Mint 12 on 3 old Thinkpad laptops
Posts: 28

Original Poster
Rep: Reputation: Disabled
parted refuses to do anything.

Quote:
sudo parted /dev/sdb
Error: Error opening /dev/sdb: No such device or address
I am starting to think the best course may be to return this drive to the store.

My goal was (is) to have a large USB drive that could be accessed by several different Linux machines as well as a Windows machine. ((One of the Linux notebooks will have to run Windows, or at least Windows in a VM, to run certain unfortunately-necessary Windows applications. I have to think about whether it makes sense to upgrade the Mint 12 notebook to a current release of Mint first. Will it be better to have this PC be dual boot (Win XP Pro and latest Mint), or Mint-with-Win-XP-in-a-virtual-box? I haven't tried virtual box yet but everybody says it is trouble-free and effective. I need to learn more about the software installation sequence and think through what I am trying to achieve.))
 
Old 05-20-2013, 06:33 PM   #13
Beryllos
Member
 
Registered: Apr 2013
Location: Massachusetts
Distribution: Debian
Posts: 175

Rep: Reputation: 61
I am not sure why you examined sdb, when the new drive seems to be in sdd through sdj.

In parted, try "print all." That should list all devices that are present, and all partitions. See if it makes sense. When things are working normally, it looks like this (on my system with 2 USB external drives):
Code:
(parted) print all
Model: ATA ST3500630AS (scsi)
Disk /dev/sda: 500GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos

Number  Start   End     Size    Type     File system     Flags
 1      1049kB  2155MB  2154MB  primary  linux-swap(v1)  type=82
 2      2155MB  23.6GB  21.5GB  primary  ext4            boot, type=83
 3      23.6GB  500GB   476GB   primary  ext4            type=83


Model: Maxtor OneTouch (scsi)
Disk /dev/sdb: 1000GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos

Number  Start   End     Size    Type     File system  Flags
 1      1049kB  1000GB  1000GB  primary  ext4         type=83


Model: Seagate GoFlex Desk (scsi)
Disk /dev/sdc: 2000GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos

Number  Start   End     Size    Type     File system  Flags
 1      1049kB  2000GB  2000GB  primary  fat32        lba, type=0c


(parted)
 
Old 05-20-2013, 07:06 PM   #14
EDDY1
LQ Addict
 
Registered: Mar 2010
Location: Oakland,Ca
Distribution: wins7, Debian wheezy
Posts: 5,833

Rep: Reputation: 527Reputation: 527Reputation: 527Reputation: 527Reputation: 527Reputation: 527
Does your kernel support gpt it has to be compiled in kernel
http://www.ibm.com/developerworks/library/l-gpt/
Also have you tried running parted from a live-cd?
Have you tried from a wins computer?
Most external drives have software, which is cdfs, that is only for wins & mac, although the rest of the drive is usually readable by linux.

Last edited by EDDY1; 05-20-2013 at 07:10 PM.
 
Old 05-20-2013, 08:59 PM   #15
SkyMeadow
LQ Newbie
 
Registered: Feb 2012
Location: U.S.A.
Distribution: Mint 12 on 3 old Thinkpad laptops
Posts: 28

Original Poster
Rep: Reputation: Disabled
Quote:
Originally Posted by Beryllos View Post
I am not sure why you examined sdb, when the new drive seems to be in sdd through sdj.
I understand your puzzlement. The first time I posted my system log it was sdd thru sdj. However the Disk Utility (at a later time) gave sdb thru sdi (maybe my Android phone was plugged into a different USB port?). Currently the system log shows sdb thru sdi after plugging in the drive's USB cable.

parted (no argument) print all showed only the laptop's internal 100 GB drive. No sign of the external USB drive.

With the current sdb thru sdi assignments, parted /dev/sdd gives the same error reported for sdb:

Quote:
sudo parted /dev/sdd
Error: Error opening /dev/sdd: No such device or address
 
  


Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Installing Hard Drive 3TB nick[GEGN] Linux - Hardware 3 12-10-2012 02:31 PM
Need to use 3TB USB drive that already contains data on a Linux server. turbodisturbo Linux - Server 4 10-06-2011 03:49 AM
Why won't my usb hard drive auto mount when i plug it in xmrkite Linux - Hardware 15 10-01-2008 01:57 PM
my USB pen drive plug and play stopped all of a sudden nkd Linux - Newbie 6 09-23-2007 02:14 PM
Plug-in usb hard drive gives errors in /var/log/messeges and dmesg jasone Linux - Hardware 12 11-18-2005 12:19 AM


All times are GMT -5. The time now is 07:32 PM.

Main Menu
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
identi.ca: @linuxquestions
Facebook: linuxquestions Google+: linuxquestions
Open Source Consulting | Domain Registration