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#1
Member
Registered: Nov 2013
Posts: 209
Rep:
Samsung Galaxy Book 12 - no output from speakers - volume control 'sees' the sound.
To all intents and purposes when checking the PulseAudio volume control, all appears fine, except no sound heard.
xubuntu 17.01, Xfce
Can I get assistance please?
Code:
makem@galaxy-book:~$ lspci -nnk | grep -i -A7 audio
00:1f.3 Multimedia audio controller [0401]: Intel Corporation Device [8086:9d71] (rev 21)
Subsystem: Samsung Electronics Co Ltd Device [144d:c14f]
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel, snd_soc_skl
00:1f.4 SMBus [0c05]: Intel Corporation Sunrise Point-LP SMBus [8086:9d23] (rev 21)
Subsystem: Samsung Electronics Co Ltd Sunrise Point-LP SMBus [144d:c14f]
Kernel modules: i2c_i801
01:00.0 Network controller [0280]: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter [168c:003e] (rev 32)
makem@galaxy-book:~$
Code:
makem@galaxy-book:~$ lsmod
Module Size Used by
rfcomm 77824 12
ccm 20480 9
8250_dw 16384 0
arc4 16384 2
cmac 16384 1
bnep 20480 2
snd_hda_codec_hdmi 49152 1
snd_hda_codec_realtek 94208 1
snd_hda_codec_generic 73728 1 snd_hda_codec_realtek
ath10k_pci 45056 0
ath10k_core 266240 1 ath10k_pci
ath 28672 1 ath10k_core
snd_soc_skl 77824 0
snd_soc_skl_ipc 49152 1 snd_soc_skl
mac80211 671744 1 ath10k_core
snd_soc_sst_ipc 16384 1 snd_soc_skl_ipc
snd_soc_sst_dsp 32768 1 snd_soc_skl_ipc
cfg80211 610304 3 mac80211,ath,ath10k_core
snd_hda_ext_core 24576 1 snd_soc_skl
compat 16384 3 mac80211,ath10k_pci,cfg80211
snd_soc_sst_match 16384 1 snd_soc_skl
snd_soc_core 229376 1 snd_soc_skl
snd_compress 20480 1 snd_soc_core
ac97_bus 16384 1 snd_soc_core
snd_pcm_dmaengine 16384 1 snd_soc_core
idma64 20480 0
virt_dma 16384 1 idma64
intel_rapl 20480 0
x86_pkg_temp_thermal 16384 0
intel_powerclamp 16384 0
coretemp 16384 0
kvm_intel 204800 0
kvm 581632 1 kvm_intel
irqbypass 16384 1 kvm
crct10dif_pclmul 16384 0
crc32_pclmul 16384 0
ghash_clmulni_intel 16384 0
pcbc 16384 0
aesni_intel 188416 8
aes_x86_64 20480 1 aesni_intel
crypto_simd 16384 1 aesni_intel
glue_helper 16384 1 aesni_intel
cryptd 24576 3 crypto_simd,ghash_clmulni_intel,aesni_intel
intel_cstate 20480 0
intel_rapl_perf 16384 0
serio_raw 16384 0
nls_iso8859_1 16384 1
snd_hda_intel 40960 6
snd_hda_codec 126976 4 snd_hda_intel,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec_realtek
snd_hda_core 81920 7 snd_hda_intel,snd_hda_codec,snd_hda_ext_core,snd_soc_skl,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec_realtek
snd_hwdep 20480 1 snd_hda_codec
snd_pcm 98304 9 snd_hda_intel,snd_hda_codec,snd_pcm_dmaengine,snd_hda_ext_core,snd_hda_core,snd_soc_skl,snd_hda_codec_hdmi,snd_soc_core
snd_seq_midi 16384 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_rawmidi 32768 1 snd_seq_midi
snd_seq 65536 2 snd_seq_midi_event,snd_seq_midi
snd_seq_device 16384 3 snd_seq,snd_rawmidi,snd_seq_midi
snd_timer 32768 2 snd_seq,snd_pcm
snd 81920 24 snd_compress,snd_hda_intel,snd_hwdep,snd_seq,snd_hda_codec,snd_timer,snd_rawmidi,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_seq_device,snd_hda_codec_realtek,snd_soc_core,snd_pcm
soundcore 16384 1 snd
hid_multitouch 20480 0
joydev 20480 0
input_leds 16384 0
shpchp 36864 0
mei_me 40960 0
processor_thermal_device 16384 0
mei 98304 1 mei_me
intel_soc_dts_iosf 16384 1 processor_thermal_device
intel_lpss_pci 20480 0
intel_pch_thermal 16384 0
int3403_thermal 16384 0
intel_vbtn 16384 0
soc_button_array 16384 0
int340x_thermal_zone 16384 2 int3403_thermal,processor_thermal_device
mac_hid 16384 0
intel_lpss_acpi 16384 0
intel_lpss 16384 2 intel_lpss_pci,intel_lpss_acpi
intel_hid 16384 0
int3400_thermal 16384 0
int3406_thermal 16384 0
dptf_power 16384 0
acpi_thermal_rel 16384 1 int3400_thermal
tpm_crb 16384 0
acpi_pad 180224 0
sparse_keymap 16384 2 intel_hid,intel_vbtn
btusb 45056 0
btrtl 16384 1 btusb
btbcm 16384 1 btusb
btintel 16384 1 btusb
bluetooth 540672 39 btrtl,btintel,bnep,btbcm,rfcomm,btusb
ecdh_generic 24576 1 bluetooth
parport_pc 32768 0
ppdev 20480 0
lp 20480 0
parport 49152 3 lp,parport_pc,ppdev
ip_tables 24576 0
x_tables 40960 1 ip_tables
autofs4 40960 2
hid_generic 16384 0
usbhid 49152 0
i915 1798144 9
i2c_algo_bit 16384 1 i915
drm_kms_helper 167936 1 i915
syscopyarea 16384 1 drm_kms_helper
sysfillrect 16384 1 drm_kms_helper
sysimgblt 16384 1 drm_kms_helper
fb_sys_fops 16384 1 drm_kms_helper
drm 356352 6 i915,drm_kms_helper
sdhci_pci 28672 0
sdhci 45056 1 sdhci_pci
ahci 36864 5
libahci 32768 1 ahci
wmi 24576 0
i2c_hid 20480 0
hid 118784 4 i2c_hid,hid_generic,usbhid,hid_multitouch
pinctrl_sunrisepoint 28672 4
video 40960 2 int3406_thermal,i915
pinctrl_intel 20480 2 pinctrl_sunrisepoint
makem@galaxy-book:~$
Code:
makem@galaxy-book:~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC298 Analog [ALC298 Analog]
Subdevices: 0/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
makem@galaxy-book:~$
Code:
makem@galaxy-book:~$ sudo lshw -class multimedia
[sudo] password for makem:
*-multimedia:0 UNCLAIMED
description: Multimedia controller
product: Skylake Imaging Unit
vendor: Intel Corporation
physical id: 5
bus info: pci@0000:00:05.0
version: 01
width: 64 bits
clock: 33MHz
capabilities: msi pm cap_list
configuration: latency=0
resources: memory:df000000-df3fffff
*-multimedia:1 UNCLAIMED
description: Multimedia controller
product: Intel Corporation
vendor: Intel Corporation
physical id: 14.3
bus info: pci@0000:00:14.3
version: 01
width: 64 bits
clock: 33MHz
capabilities: msi pm cap_list
configuration: latency=32
resources: memory:df610000-df61ffff
*-multimedia:2
description: Multimedia audio controller
product: Intel Corporation
vendor: Intel Corporation
physical id: 1f.3
bus info: pci@0000:00:1f.3
version: 21
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=snd_hda_intel latency=32
resources: irq:280 memory:df638000-df63bfff memory:df600000-df60ffff
makem@galaxy-book:~$
This brings up the mixer gui.
Last edited by makem; 02-11-2018 at 03:24 AM .
#2
LQ Guru
Registered: Sep 2013
Location: Somewhere in my head.
Distribution: Slackware (15 current), Slack15, Ubuntu studio, MX Linux, FreeBSD 13.1, WIn10
Posts: 10,342
make sure it is not muted for starters. via alsamixer, then pavucontrol, then by your WindowManager too if applicable.
https://freedesktop.org/software/pul...en/volume.html
#3
Member
Registered: Nov 2013
Posts: 209
Original Poster
Rep:
Quote:
Originally Posted by
BW-userx
It was not muted.
However, due to the number of facilities which it seemed impossible to achieve in Linux I decided to stop.
I will return the computer and may continue later in the year.
Thanks for your interest.
#4
LQ Guru
Registered: Sep 2013
Location: Somewhere in my head.
Distribution: Slackware (15 current), Slack15, Ubuntu studio, MX Linux, FreeBSD 13.1, WIn10
Posts: 10,342
yeah Samsung Galaxy Book 12 doesn't seem to play well with Linux.
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