[SOLVED] Printer Installation trouble in Arch Linux

bret381 · 02-24-2010, 11:10 PM

I have a canon Pixma iP6700D printer. I have gotten it to install successfully in Fedora, Debian, Ubuntu, and Slackware without any problems, however I can't seem to get it to install in Arch. Not real sure where to even begin troubleshooting this, so let me know what you need and I'll post it ASAP.

thanks

pixellany · 02-25-2010, 05:56 AM

Keep in mind that, with Arch, you have to install just about everything explicitly.

Have you installed "cups" and "gutenprint"?
Is cups activated (listed in the daemons array in rc.conf or started by hand using "cupsd")?
Can you open the cups webpage using "localhost:631" in a browser?
Is you printer detected when adding a new printer?

bret381 · 02-25-2010, 06:39 AM

I have cups 1.4.2 installed and gutenprint 5.xx. When I try to add a printer through the web interface, under local, it will pull up scsi and then the network printers. As far as it detecting my printer, I'm not sure. I know it sees the card reader built into the printer. When I plug the printer up, I get this from dmesg:

Code:

usb 2-1: new high speed USB device using ehci_hcd and address 5
usb 2-1: configuration #1 chosen from 1 choice
usblp0: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x04A9 pid 0x10BC
scsi8 : SCSI emulation for USB Mass Storage devices
usb-storage: device found at 5
usb-storage: waiting for device to settle before scanning
generic-usb 0003:04A9:10BC.0005: hiddev1,hidraw0: USB HID v1.10 Device [Canon iP6700D] on usb-0000:00:1d.7-1/input2

so Im guessing it sees it

pixellany · 02-25-2010, 12:33 PM

If dmesg shows it, but the cups admin tool does not, I'm not sure what happens next. Does "usblp0" show up anywhere in the cups install process? Maybe there is a way to manually specify the route?

Have you checked here?
http://www.linuxfoundation.org/colla...s/openprinting

Have you checked Canon website?

bret381 · 02-25-2010, 07:28 PM

I've looked around Canon before. They are very anti linux... bastards

I'll give the other a look through

bret381 · 02-27-2010, 10:03 AM

I have looked around and reinstalled cups. so far, still no luck. I have a linux server, so I moved the printer over to it and installed the printer as a samba printer. It at least communicates with the printer, but my test page, is a solid black page. My Windows boxes can print to the printer though. So I am missing something somewhere. I have the drivers installed. For now, I am running a virtual machine on arch for a couple apps that won't run on wine. So I guess I can print from there if I need to. I don't print much so it's not an emergency or anything. I more just obsess with trying to get stuff to work right.

Anyway, thanks for the help

pixellany · 02-27-2010, 10:31 AM

I just looked thru the CUPS online help and could not see where to specify a printer device that was not auto-detected....but a little voice is telling me it should be possible.

Since dmesg shows that something like a printer was found on /dev/usblp0, do you suppose that Canon does something non-standard in how is responds when connected?

Just for laughs, shut down your entire system, including the printer. Then turn on the printer, and then boot the computer. Now open the CUPS interface and see if your printer is detected. If not, call Canon and ask them the question above. (Even though you think they are b......s, be polite...

)

bret381 · 02-28-2010, 12:14 PM

funny how turning off the printer solved that. Thanks for the help pixellany

bret381 · 03-02-2010, 11:28 AM

continued having problems with this after marked solved. I did however find a solution. I removed cups 1.4.2 and installed cups 1.3.11

All is working well. Something wrong with the new cups and canon printers I guess