Hi

We been using many times of HP Printer Installed at Linux Distro
but we still not satisfied dont know if it is a basic problem

our printer automatically disabled if Im going to enable it a few seconds become pause or disabled i checked the log that pritner stopped due to backend errors

does anyone knows this?

D [05/Jul/2012:08:43:22 +0800] [Job 1591] Killing process 10432 (KID3) with signal 9
D [05/Jul/2012:08:43:22 +0800] [Job 1591] Error closing renderer
D [05/Jul/2012:08:43:22 +0800] [Job 1591]
D [05/Jul/2012:08:43:22 +0800] [Job 1591] Closing foomatic-rip.
D [05/Jul/2012:08:43:22 +0800] [Job 1591] Backend returned status 1 (failed)
D [05/Jul/2012:08:43:22 +0800] [Job 1591] Printer stopped due to backend errors; please consult the error_log file for details.
D [05/Jul/2012:08:43:22 +0800] [Job 1591] End of messages
D [05/Jul/2012:08:43:22 +0800] [Job 1591] printer-state=5(stopped)
D [05/Jul/2012:08:43:22 +0800] [Job 1591] printer-state-message="/usr/lib/cups/backend/hp failed"
D [05/Jul/2012:08:43:22 +0800] [Job 1591] printer-state-reasons=paused


Please need help


thanks

What model printer and what make/model computer with what distro?

Also, what, if anything, did the error_log referred to in the messages that you posted report?

Hi frankbell


Thanks for your reply

I am using Linux Mandriva 2010.2
HP Printer model: HP-P1566
HPLIP Installed

Yes,the log file is under /var/log/cups/error_log

I open it by using tail then i go to printer to enable it then few seconds
it shows me that kind of messages.


actually the problem occurred many times what we do is to restart the OS level then everythings works fine
but most of the time we encountered printer paused or disabled.


thanks