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Old 11-11-2008, 05:39 PM   #1
gilbertt
LQ Newbie
 
Registered: Apr 2004
Location: London, UK
Distribution: Ubuntu 6. 06.2 LTS 'Dapper'
Posts: 23

Rep: Reputation: 15
Freecom 500GB External Hard Drive not visible


I've bought a new Freecom 500GB external hard drive (formatted as ntfs) which is visible in Windows, but which isn't getting on with Ubuntu at all. First it was automatically detected, then it was mounted but not accessible, now as far as Ubuntu is concerned it simply isn't there. I've trawled the forums and tried a few things, but no joy yet:

My fstab file reads:

# /etc/fstab: static file system information.
#
# <file system> <mount point> <type> <options> <dump> <pass>
proc /proc proc defaults 0 0
/dev/hdd2 / ext3 defaults,errors=remount-ro 0 1
/dev/hdd5 none swap sw 0 0
/dev/hda /media/cdrom0 udf,iso9660 user,noauto 0 0
#Added by diskmounter utility
/dev/hdb1 /media/hdb1 ntfs ro,auto,user,fmask=0111,dmask=0000
#Added by diskmounter utility
/dev/hdb3 /media/hdb3 vfat rw,user,fmask=0133,dmask=0022,uid=1000,gid=1000 0 0
#Added by diskmounter utility
/dev/hdd1 /media/hdd1 vfat rw,user,fmask=0133,dmask=0022,uid=1000,gid=1000 0 0


sudo fdisk -l reads:

Disk /dev/hdb: 61.4 GB, 61492838400 bytes
255 heads, 63 sectors/track, 7476 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes

Device Boot Start End Blocks Id System
/dev/hdb1 * 1 3772 30298558+ 7 HPFS/NTFS
/dev/hdb2 3773 3835 506047+ 82 Linux swap / Solaris
/dev/hdb3 3836 7475 29238300 c W95 FAT32 (LBA)

Disk /dev/hdd: 80.0 GB, 80026361856 bytes
255 heads, 63 sectors/track, 9729 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes

Device Boot Start End Blocks Id System
/dev/hdd1 1 7175 57633156 c W95 FAT32 (LBA)
/dev/hdd2 * 7176 9621 19647495 83 Linux
/dev/hdd3 9622 9729 867510 5 Extended
/dev/hdd5 9622 9729 867478+ 82 Linux swap / Solaris

ls -l reads:

lrwxrwxrwx 1 root root 6 2007-08-22 00:22 cdrom -> cdrom0
drwxr-xr-x 2 root root 4096 2007-08-22 00:22 cdrom0
dr-xr-xr-x 1 root root 45056 2008-11-03 22:36 hdb1
drwxr-xr-x 9 chelly chelly 16384 1970-01-01 01:00 hdb3
drwxr-xr-x 19 chelly chelly 32768 1970-01-01 01:00 hdd1

dmesg seems to give some indication of whats going on, but I can't decipher it:

[17182132.172000] usb 3-6: new high speed USB device using ehci_hcd and address 31[17182132.304000] scsi1 : SCSI emulation for USB Mass Storage devices
[17182132.304000] usb-storage: device found at 31
[17182132.304000] usb-storage: waiting for device to settle before scanning
[17182137.304000] Vendor: SAMSUNG Model: HD501LJ Rev:
[17182137.304000] Type: Direct-Access ANSI SCSI revision: 02
[17182137.304000] SCSI device sda: 976773168 512-byte hdwr sectors (500108 MB)
[17182137.304000] sda: assuming drive cache: write through
[17182137.308000] SCSI device sda: 976773168 512-byte hdwr sectors (500108 MB)
[17182137.308000] sda: assuming drive cache: write through
[17182137.308000] sda: sda1
[17182137.368000] sd 1:0:0:0: Attached scsi disk sda
[17182137.368000] sd 1:0:0:0: Attached scsi generic sg0 type 0
[17182137.368000] usb-storage: device scan complete
[17182383.652000] atkbd.c: Unknown key released (translated set 2, code 0x81 on isa0060/serio0).
[17182383.652000] atkbd.c: Use 'setkeycodes e001 <keycode>' to make it known.
[17182387.252000] atkbd.c: Unknown key pressed (translated set 2, code 0xd9 on isa0060/serio0).
[17182387.252000] atkbd.c: Use 'setkeycodes e059 <keycode>' to make it known.
[17182393.460000] atkbd.c: Unknown key pressed (translated set 2, code 0xd9 on isa0060/serio0).
[17182393.460000] atkbd.c: Use 'setkeycodes e059 <keycode>' to make it known.
[17182399.496000] atkbd.c: Unknown key pressed (translated set 2, code 0xd9 on isa0060/serio0).
[17182399.496000] atkbd.c: Use 'setkeycodes e059 <keycode>' to make it known.
[17182903.100000] atkbd.c: Unknown key released (translated set 2, code 0x81 on isa0060/serio0).
[17182903.100000] atkbd.c: Use 'setkeycodes e001 <keycode>' to make it known.
[17182908.688000] atkbd.c: Unknown key pressed (translated set 2, code 0xd9 on isa0060/serio0).
[17182908.688000] atkbd.c: Use 'setkeycodes e059 <keycode>' to make it known.
[17182958.532000] atkbd.c: Unknown key pressed (translated set 2, code 0xd9 on isa0060/serio0).
[17182958.532000] atkbd.c: Use 'setkeycodes e059 <keycode>' to make it known.
[17183939.048000] usb 3-6: USB disconnect, address 31
[17183951.700000] atkbd.c: Unknown key released (translated set 2, code 0x81 on isa0060/serio0).
[17183951.700000] atkbd.c: Use 'setkeycodes e001 <keycode>' to make it known.
[17183961.088000] atkbd.c: Unknown key pressed (translated set 2, code 0xd9 on isa0060/serio0).
[17183961.088000] atkbd.c: Use 'setkeycodes e059 <keycode>' to make it known.


When I ran this:
sudo mkdir /media/sda1
sudo mount -t ntfs-3g /dev/sda1 /media/sda1

I got this:
unknown filesystem type 'ntfs-3g'

I also tried this:
sudo mount -t ntfs /dev/sda1 /media/sda1

but got this:
mount: special device /dev/sda1 does not exist

Can someone give the benefit of their wisdom to a floundering novice?

Thanks,
G
 
Old 11-12-2008, 12:28 AM   #2
Junior Hacker
Senior Member
 
Registered: Jan 2005
Location: North America
Distribution: Debian testing Mandriva Ubuntu
Posts: 2,687

Rep: Reputation: 61
I'm not sure what the Linux distributions are doing to my external hard drives, doesn't matter if it's my laptop or desktop (both Dell XPS machines).
I have a Maxtor One Touch that started doing as yours. If I removed it from the case and installed it in place of one of my optical drives in the tower computer I could see it and access it. Then put it back in the external case and it would work great in Windows forever....till I would use it in Linux....then it started all over again.
So I bought a new external.....
Same s..t with it.
I got fed up since Linux doesn't preserve file names during backups anyway and mostly use Linux now in Vmware in Windows. Now my files don't get renamed during backups and my externals don't konk out and disappear.
Just don't use them in Linux is how I cured this issue.
 
Old 11-13-2008, 07:01 PM   #3
gilbertt
LQ Newbie
 
Registered: Apr 2004
Location: London, UK
Distribution: Ubuntu 6. 06.2 LTS 'Dapper'
Posts: 23

Original Poster
Rep: Reputation: 15
Yeah I admit this whole thing is getting to me. Windows may have it's flaws, but when you plug stuff it almost always works. Sometimes Linux just takes you down these huge detours that you don't want or need. Heresy I know, but I've been trying to figure this out for too many hours. I don't want a learning experience right now, I just want to see my hard-drive......
 
Old 11-13-2008, 08:02 PM   #4
SqdnGuns
Senior Member
 
Registered: Aug 2005
Location: Pensacola, FL
Distribution: Slackware64® Current & Arch
Posts: 1,092

Rep: Reputation: 174Reputation: 174
Ask this user, he has one running.

http://www.linuxquestions.org/questi...oquito-127601/

And I know the answer is here, I have seen it before.

http://www.linuxquestions.org/questi...archid=2851579
 
  


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