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Having trouble installing a piece of hardware? Want to know if that peripheral is compatible with Linux?

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Old 10-23-2012, 02:33 PM   #1
mayor89
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Question cant install any usb hardware.


need some advice, i have a Compaq-Presario-CQ60-Notebook-PC, running o linux zorin ubuntu.

250gb hd 2 gb ram .

my computer has 3 usb ports and nothing i plug into them will ever show up or get detected, accept for usb stick. can get my wireless wifi adapter to show or my external hard drive or my digital camera, is there anything i need to install drivers etc?

hope u can help me many thanks liam
 
Old 10-24-2012, 02:03 AM   #2
Ztcoracat
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Quote:
Originally Posted by mayor89 View Post
need some advice, i have a Compaq-Presario-CQ60-Notebook-PC, running o linux zorin ubuntu.

250gb hd 2 gb ram .

my computer has 3 usb ports and nothing i plug into them will ever show up or get detected, accept for usb stick. can get my wireless wifi adapter to show or my external hard drive or my digital camera, is there anything i need to install drivers etc?

hope u can help me many thanks liam
Depending on what USB wireless adapter you have yes, you may need a driver to help your adapter to work so you can get your computer online. Go to the manufacturer's website that made your adapter and find the driver for your adapter and install it if you haven't already.


I'm not sure about your external hard drive or your digital camera but they should become recognized when you plug them into the usb ports. If you have an older computer it may need new hardware and I'm not good with that. Instead I trust a computer tech for that kind of stuff-

Hope that helps
 
Old 10-24-2012, 04:35 AM   #3
mayor89
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thanks for that it come with an install disk. its all hardware not the wireless adapter its driving me up the wall i luv using linux but the fact that its to hard to install things is tempting me to go back to windows
 
Old 10-25-2012, 10:43 PM   #4
Ztcoracat
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Your Welcome

One way to get better at things is just be persistent and use Linux a little bit each day.
And learn one thing at a time. Pick one subject at a time.

When you can let Synaptic Package Manager or your Software Center Manager install applications for you so you don't have to manually do it in the terminal. Unpacking a tar. bz is my favorite thing either.

Before you know it you'll be telling others that come here for help full instructions one how to do things and it will be rewarding for you.

Have a good weekend!
 
Old 10-29-2012, 05:02 AM   #5
Wim Sturkenboom
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Run sudo dmesg -c
Code:
wim@wim-desktop:~$ sudo dmesg -c
[ 7787.003986] usb 2-1: USB disconnect, address 3
The output of this command is not important; it just clears a buffer so the output of the next command is not too poluted.

Insert the external HD and run dmesg
Code:
wim@wim-desktop:~$ dmesg
[ 7798.300014] usb 2-1: new high speed USB device using ehci_hcd and address 4
[ 7798.462539] usb 2-1: configuration #1 chosen from 1 choice
[ 7798.462697] scsi7 : SCSI emulation for USB Mass Storage devices
[ 7798.462771] usb-storage: device found at 4
[ 7798.462774] usb-storage: waiting for device to settle before scanning
[ 7803.460260] usb-storage: device scan complete
[ 7803.508132] scsi 7:0:0:0: Direct-Access     Verbatim STORE N GO       PMAP PQ: 0 ANSI: 0 CCS
[ 7803.508669] sd 7:0:0:0: Attached scsi generic sg2 type 0
[ 7804.184468] sd 7:0:0:0: [sdb] 8060928 512-byte logical blocks: (4.12 GB/3.84 GiB)
[ 7804.184956] sd 7:0:0:0: [sdb] Write Protect is off
[ 7804.184959] sd 7:0:0:0: [sdb] Mode Sense: 23 00 00 00
[ 7804.184962] sd 7:0:0:0: [sdb] Assuming drive cache: write through
[ 7804.188455] sd 7:0:0:0: [sdb] Assuming drive cache: write through
[ 7804.188459]  sdb: sdb1
[ 7804.250245] sd 7:0:0:0: [sdb] Assuming drive cache: write through
[ 7804.250248] sd 7:0:0:0: [sdb] Attached SCSI removable disk
wim@wim-desktop:~$
Post the output of this second command.
The above happened when inserting a pendrive, but an external HD should more or less be the same.

Also run lsusb after inserting and post the output.

Code:
wim@wim-desktop:~$ lsusb
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 002: ID 0461:4d22 Primax Electronics, Ltd 
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 413c:2106 Dell Computer Corp. 
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 004: ID 13fe:1e00 Kingston Technology Company Inc. 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
wim@wim-desktop:~$
With regards to the camera; can you post make an model? Is it set up as a 'mass storage device'?

You can repeat the above three commands after inserting the camera so we can get an idea.

And again for the wifi adapter.

PS
If you don't have an internet connection on this computer, redirect the output of the second and third command
Code:
dmesg > dmesg.txt
lsusb > lsusb.txt
You can copy the reults to a mermory stick and take it to a computer with internet access and post the results herre. If this is windows, use wordpad to open the files, not notepad.

Last edited by Wim Sturkenboom; 10-29-2012 at 05:07 AM.
 
  


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