I think in a blog you don't ask for help, that's the main reason this site dedicated more than 70% in forums.
Working in customer support is the same as living in a psychiatric clinic.
When I think of people that called and asked all the stoopid things in the world I just imagine
myself trying to kill 'em with different ways.
But ok, I know not everyone can handle easy a pc. But there are ppl out there(just like aliens)
that they do...