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Old 05-08-2017, 06:33 AM   #1
wolfrang
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Registered: May 2017
Posts: 2

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Can't Open Zimbra Admin Console


Hello Dears,

Can someone please help me?

I am using Ubuntu Server 14.04 TLS 64bit, its a new server and i have Installed Zimbra mail server. All Zimbra services are Up and Running, but i can't open Zimbra admin console

I have tried https://mail.mydomain.com:7071 (not working)
https://mail.mydomain.com:9071 (not working)
https://mail.mydomain.com:8080 (not working)

I also try using different browsers, i can't open Zimbra admin conlose

when i check the open ports, i also notice that ports 7071 and 9071 are on my server (see the print below)

CHECK OPEN-PORTS

zimbra@mail:/home/administrator$ nmap localhost

Starting Nmap 6.40 ( http://nmap.org ) at 2017-05-08 10:38 WAT
Nmap scan report for localhost (127.0.0.1)
Host is up (0.00025s latency).
rDNS record for 127.0.0.1: localhost.localdomain
Not shown: 984 closed ports
PORT STATE SERVICE
21/tcp open ftp
22/tcp open ssh
25/tcp open smtp
53/tcp open domain
110/tcp open pop3
143/tcp open imap
443/tcp open https
465/tcp open smtps
587/tcp open submission
993/tcp open imaps
995/tcp open pop3s
7025/tcp open vmsvc-2
8080/tcp open http-proxy
8443/tcp open https-alt
10024/tcp open unknown
10025/tcp open unknown

Nmap done: 1 IP address (1 host up) scanned in 0.08 seconds


Can some one please help me?
 
Old 05-08-2017, 06:42 AM   #2
hydrurga
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"mydomain.com" looks like a place-holder to me (you should replace it with your actual domain name).
 
Old 05-08-2017, 06:47 AM   #3
wolfrang
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Hello,

Yes i know that, i didn't write my domain only for security reasons https://mail.mydomain.com:7071 it's just an example.
 
Old 05-09-2017, 06:41 AM   #4
bathory
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@OP

FYI you could use netstat that comes with your distro, to find out the listening ports:
Code:
netstat -tanlp|grep LISTEN
Anyway from the nmap output I see that ports 7071 and 9071 are not open, unlike port 8080 that is open. But according to this, it uses plain http and not https protocol (port 8443), that's why it's "not working".

That said, you should take a look at zimbra logs (mainly /var/log/zimbra.log and /opt/zimbra/log/mailbox.log) for errors.

Regards
 
Old 07-28-2017, 03:18 AM   #5
huuphang
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Registered: Nov 2014
Location: VN
Distribution: fedora
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Quote:
Originally Posted by wolfrang View Post
Hello Dears,

Can someone please help me?

I am using Ubuntu Server 14.04 TLS 64bit, its a new server and i have Installed Zimbra mail server. All Zimbra services are Up and Running, but i can't open Zimbra admin console

I have tried https://mail.mydomain.com:7071 (not working)
https://mail.mydomain.com:9071 (not working)
https://mail.mydomain.com:8080 (not working)

I also try using different browsers, i can't open Zimbra admin conlose

when i check the open ports, i also notice that ports 7071 and 9071 are on my server (see the print below)

CHECK OPEN-PORTS

zimbra@mail:/home/administrator$ nmap localhost

Starting Nmap 6.40 ( http://nmap.org ) at 2017-05-08 10:38 WAT
Nmap scan report for localhost (127.0.0.1)
Host is up (0.00025s latency).
rDNS record for 127.0.0.1: localhost.localdomain
Not shown: 984 closed ports
PORT STATE SERVICE
21/tcp open ftp
22/tcp open ssh
25/tcp open smtp
53/tcp open domain
110/tcp open pop3
143/tcp open imap
443/tcp open https
465/tcp open smtps
587/tcp open submission
993/tcp open imaps
995/tcp open pop3s
7025/tcp open vmsvc-2
8080/tcp open http-proxy
8443/tcp open https-alt
10024/tcp open unknown
10025/tcp open unknown

Nmap done: 1 IP address (1 host up) scanned in 0.08 seconds


Can some one please help me?
You can LISTEN port on server zimbra ( To check port 7071,9071 ?)
Code:
netstat -nplt
Port 7071 a port backend of zimbra mailbox
Port 9071 a port zimbra proxy
you install zimbra proxy+ zimbra mailbox on single server
or try access "Zimbra admin console"
https://ip:9071 or https://ip:7071
https://ip:8443
I hope this help you
 
  


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