Hello, jimf123 & welcome to LQ.
You should really give us more details
How_To_Ask_a_Question
With Zoom, you have to disable any 'automatic adjustment' settings, and set it yourself. There's noise on all signals, and you cannot set above a certain amplification because you're amplifyimng the noise. Most soundcards are low-fi devices. In both Zoom and pavucontrol, there are volume meters and when you're not speaking, you have to have the microphone signal at pretty near zero. I got guided by friends over zoom["Is this too loud?" ... "Is this any better?" etc.], then set it that way.