Published at LXer:

God bless local news. Annie Schubert was expecting a "bread and butter" Dell running Windows for school. But when she fired up her accidental Ubuntu machine, confusion was only the beginning of her problems. You see, Annie was ready to enroll in online classes at Madison Area Technical College (emphasis mine), so she bought a Dell laptop with Ubuntu pre-loaded. MATC lists as its requirements Microsoft Word and internet access, so when her Verizon DSL install CD wouldn't work and the word "Microsoft" was nowhere to be found, she called Dell. There, a gracious callcenter support drone told her that Ubuntu was just fine for everything she needed to do (true, I would say) and that it's just perfect for college students. Annie agreed.

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