Published at LXer:
Last year, we began holding two day “Computer 101? classes each week. For two hours each night, we taught people the most basic computer skills. We discovered that the majority of people attending were in the age group of 50-70 years old. That’s when I coined the term “task-set mouse clickers.” As long as people are doing things they are used to doing, they are comfortable. But take them outside of their task set and the mouse in their hand becomes a hand grenade.
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