X server freezes system on shutdown in Slackware 14.2 with a Dell Inspiton i13-5378

vitorqb · 01-06-2018, 08:18 AM

I have recently installed Slackware 14.2 on a Dell Inspiron i13-5378. When I try to shutdown the computer (either poweroff or reboot command) half of the time the system will freeze at a black screen with a blinking pointer and will not respond to anything but forcing shutdown by holding the power button. Recently I found that the same happens when I close the X11 using crtl+atl+bckspace, so I concluded this was a bug from the X11.

I tried to find informative logs on /var/log but I'm not sure where to check for the error. I'll be happy to provide any log or command output needed. I'm using i3wm.

The Xorg log after a crash is annexed.

Any help on debugging this X11 shutdown problem will be appreciated. Thanks.

vitorqb · 01-06-2018, 04:08 PM

Here goes some log and command outputs that may help:

lshw

Code:

    description: Laptop
    product: Inspiron 13-5378 (0740)
    vendor: Dell Inc.
    serial: FBL92M2
    width: 4294967295 bits
    capabilities: smbios-3.0 dmi-3.0 vsyscall32
    configuration: boot=normal chassis=docking family=Inspiron sku=0740 uuid=44454C4C-4200-104C-8039-C6C04F324D32
  *-core
       description: Motherboard
       product: 07RVYG
       vendor: Dell Inc.
       physical id: 0
       version: A01
       serial: /FBL92M2/BR1081978P001P/
     *-firmware
          description: BIOS
          vendor: Dell Inc.
          physical id: 0
          version: 1.20.0
          date: 07/10/2017
          size: 64KiB
          capacity: 15MiB
          capabilities: pci pnp upgrade shadowing cdboot bootselect edd int13floppynec int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer acpi usb smartbattery biosbootspecification netboot uefi
     *-memory
          description: System Memory
          physical id: 3d
          slot: System board or motherboard
          size: 8GiB
        *-bank:0
             description: SODIMM DDR4 Synchronous Unbuffered (Unregistered) 2400 MHz (0.4 ns)
             product: TMA81GS6AFR8N-UHSC
             vendor: Hitachi
             physical id: 0
             serial: FE1E0100
             slot: DIMM A
             size: 8GiB
             width: 64 bits
             clock: 2400MHz (0.4ns)
        *-bank:1
             description: [empty]
             physical id: 1
             slot: ChannelB-DIMM0
     *-cache:0
          description: L1 cache
          physical id: 41
          slot: L1 Cache
          size: 64KiB
          capacity: 128KiB
          capabilities: synchronous internal write-back unified
          configuration: level=1
     *-cache:1
          description: L2 cache
          physical id: 42
          slot: L2 Cache
          size: 256KiB
          capacity: 512KiB
          capabilities: synchronous internal write-back unified
          configuration: level=2
     *-cache:2
          description: L3 cache
          physical id: 43
          slot: L3 Cache
          size: 4MiB
          capacity: 4MiB
          capabilities: synchronous internal write-back unified
          configuration: level=3
     *-cpu
          description: CPU
          product: Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
          vendor: Intel Corp.
          physical id: 44
          bus info: cpu@0
          version: Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
          serial: To Be Filled By O.E.M.
          slot: U3E1
          size: 2700MHz
          capacity: 2700MHz
          width: 64 bits
          clock: 100MHz
          capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch arat epb pln pts dtherm hwp hwp_notify hwp_act_window hwp_epp intel_pt tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt xsaveopt xsavec xgetbv1
          configuration: cores=2 enabledcores=1 threads=1
     *-pci
          description: Host bridge
          product: Intel Corporation
          vendor: Intel Corporation
          physical id: 100
          bus info: pci@0000:00:00.0
          version: 02
          width: 32 bits
          clock: 33MHz
        *-display UNCLAIMED
             description: VGA compatible controller
             product: Intel Corporation
             vendor: Intel Corporation
             physical id: 2
             bus info: pci@0000:00:02.0
             version: 02
             width: 64 bits
             clock: 33MHz
             capabilities: pciexpress msi pm vga_controller bus_master cap_list
             configuration: latency=0
             resources: memory:d0000000-d0ffffff memory:c0000000-cfffffff ioport:f000(size=64)
        *-generic:0
             description: Signal processing controller
             product: Skylake Processor Thermal Subsystem
             vendor: Intel Corporation
             physical id: 4
             bus info: pci@0000:00:04.0
             version: 02
             width: 64 bits
             clock: 33MHz
             capabilities: msi pm bus_master cap_list
             configuration: driver=proc_thermal latency=0
             resources: irq:16 memory:d1220000-d1227fff
        *-generic:1 UNCLAIMED
             description: Non-VGA unclassified device
             product: Intel Corporation
             vendor: Intel Corporation
             physical id: 13
             bus info: pci@0000:00:13.0
             version: 21
             width: 64 bits
             clock: 33MHz
             capabilities: pm bus_master cap_list
             configuration: latency=0
             resources: memory:d1239000-d1239fff
        *-usb
             description: USB controller
             product: Sunrise Point-LP USB 3.0 xHCI Controller
             vendor: Intel Corporation
             physical id: 14
             bus info: pci@0000:00:14.0
             version: 21
             width: 64 bits
             clock: 33MHz
             capabilities: pm msi xhci bus_master cap_list
             configuration: driver=xhci_hcd latency=0
             resources: irq:122 memory:d1210000-d121ffff
        *-generic:2 UNCLAIMED
             description: Signal processing controller
             product: Sunrise Point-LP Thermal subsystem
             vendor: Intel Corporation
             physical id: 14.2
             bus info: pci@0000:00:14.2
             version: 21
             width: 64 bits
             clock: 33MHz
             capabilities: pm msi bus_master cap_list
             configuration: latency=0
             resources: memory:d1238000-d1238fff
        *-generic:3
             description: Signal processing controller
             product: Sunrise Point-LP Serial IO I2C Controller #0
             vendor: Intel Corporation
             physical id: 15
             bus info: pci@0000:00:15.0
             version: 21
             width: 64 bits
             clock: 33MHz
             capabilities: pm bus_master cap_list
             configuration: driver=intel-lpss latency=0
             resources: irq:16 memory:d1237000-d1237fff
        *-generic:4
             description: Signal processing controller
             product: Sunrise Point-LP Serial IO I2C Controller #1
             vendor: Intel Corporation
             physical id: 15.1
             bus info: pci@0000:00:15.1
             version: 21
             width: 64 bits
             clock: 33MHz
             capabilities: pm bus_master cap_list
             configuration: driver=intel-lpss latency=0
             resources: irq:17 memory:d1236000-d1236fff
        *-communication
             description: Communication controller
             product: Sunrise Point-LP CSME HECI #1
             vendor: Intel Corporation
             physical id: 16
             bus info: pci@0000:00:16.0
             version: 21
             width: 64 bits
             clock: 33MHz
             capabilities: pm msi bus_master cap_list
             configuration: driver=mei_me latency=0
             resources: irq:123 memory:d1235000-d1235fff
        *-storage
             description: SATA controller
             product: Sunrise Point-LP SATA Controller [AHCI mode]
             vendor: Intel Corporation
             physical id: 17
             bus info: pci@0000:00:17.0
             version: 21
             width: 32 bits
             clock: 66MHz
             capabilities: storage msi pm ahci_1.0 bus_master cap_list
             configuration: driver=ahci latency=0
             resources: irq:121 memory:d1230000-d1231fff memory:d1234000-d12340ff ioport:f090(size=8) ioport:f080(size=4) ioport:f060(size=32) memory:d1233000-d12337ff
        *-pci
             description: PCI bridge
             product: Sunrise Point-LP PCI Express Root Port #5
             vendor: Intel Corporation
             physical id: 1c
             bus info: pci@0000:00:1c.0
             version: f1
             width: 32 bits
             clock: 33MHz
             capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:120 memory:d1000000-d11fffff
           *-network
                description: Wireless interface
                product: QCA6174 802.11ac Wireless Network Adapter
                vendor: Qualcomm Atheros
                physical id: 0
                bus info: pci@0000:01:00.0
                logical name: wlan0
                version: 32
                serial: d4:6a:6a:fd:ac:25
                width: 64 bits
                clock: 33MHz
                capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
                configuration: broadcast=yes driver=ath10k_pci driverversion=4.4.88 firmware=WLAN.RM.2.0-00180-QCARMSWPZ-1 ip=192.168.5.149 latency=0 link=yes multicast=yes wireless=IEEE 802.11abgn
                resources: irq:124 memory:d1000000-d11fffff
        *-isa
             description: ISA bridge
             product: Intel Corporation
             vendor: Intel Corporation
             physical id: 1f
             bus info: pci@0000:00:1f.0
             version: 21
             width: 32 bits
             clock: 33MHz
             capabilities: isa bus_master
             configuration: latency=0
        *-memory UNCLAIMED
             description: Memory controller
             product: Sunrise Point-LP PMC
             vendor: Intel Corporation
             physical id: 1f.2
             bus info: pci@0000:00:1f.2
             version: 21
             width: 32 bits
             clock: 33MHz (30.3ns)
             capabilities: bus_master
             configuration: latency=0
             resources: memory:d122c000-d122ffff
        *-multimedia
             description: Audio device
             product: Intel Corporation
             vendor: Intel Corporation
             physical id: 1f.3
             bus info: pci@0000:00:1f.3
             version: 21
             width: 64 bits
             clock: 33MHz
             capabilities: pm msi bus_master cap_list
             configuration: driver=snd_hda_intel latency=32
             resources: irq:125 memory:d1228000-d122bfff memory:d1200000-d120ffff
        *-serial
             description: SMBus
             product: Sunrise Point-LP SMBus
             vendor: Intel Corporation
             physical id: 1f.4
             bus info: pci@0000:00:1f.4
             version: 21
             width: 64 bits
             clock: 33MHz
             configuration: driver=i801_smbus latency=0
             resources: irq:16 memory:d1232000-d12320ff ioport:f040(size=32)
  *-battery
       product: DELL 8YPRW79
       vendor: LG
       physical id: 1
       version: 01/20/2017
       serial: E8B0
       slot: Sys. Battery Bay
       capacity: 41990mWh
       configuration: voltage=11.4V

lspci -vnn

Code:

00:00.0 Host bridge [0600]: Intel Corporation Device [8086:5904] (rev 02)
	Subsystem: Dell Device [1028:0740]
	Flags: bus master, fast devsel, latency 0
	Capabilities: [e0] Vendor Specific Information: Len=10 <?>

00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:5916] (rev 02) (prog-if 00 [VGA controller])
	Subsystem: Dell Device [1028:0740]
	Flags: bus master, fast devsel, latency 0, IRQ 11
	Memory at d0000000 (64-bit, non-prefetchable) [size=16M]
	Memory at c0000000 (64-bit, prefetchable) [size=256M]
	I/O ports at f000 [size=64]
	Expansion ROM at <unassigned> [disabled]
	Capabilities: [40] Vendor Specific Information: Len=0c <?>
	Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
	Capabilities: [ac] MSI: Enable- Count=1/1 Maskable- 64bit-
	Capabilities: [d0] Power Management version 2
	Capabilities: [100] Process Address Space ID (PASID)
	Capabilities: [200] Address Translation Service (ATS)
	Capabilities: [300] Page Request Interface (PRI)

00:04.0 Signal processing controller [1180]: Intel Corporation Device [8086:1903] (rev 02)
	Subsystem: Dell Device [1028:0740]
	Flags: bus master, fast devsel, latency 0, IRQ 16
	Memory at d1220000 (64-bit, non-prefetchable) [size=32K]
	Capabilities: [90] MSI: Enable- Count=1/1 Maskable- 64bit-
	Capabilities: [d0] Power Management version 3
	Capabilities: [e0] Vendor Specific Information: Len=0c <?>
	Kernel driver in use: proc_thermal
	Kernel modules: processor_thermal_device

00:13.0 Non-VGA unclassified device [0000]: Intel Corporation Device [8086:9d35] (rev 21)
	Subsystem: Dell Device [1028:0740]
	Flags: bus master, fast devsel, latency 0, IRQ 11
	Memory at d1239000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: [80] Power Management version 3

00:14.0 USB controller [0c03]: Intel Corporation Device [8086:9d2f] (rev 21) (prog-if 30 [XHCI])
	Subsystem: Dell Device [1028:0740]
	Flags: bus master, medium devsel, latency 0, IRQ 122
	Memory at d1210000 (64-bit, non-prefetchable) [size=64K]
	Capabilities: [70] Power Management version 2
	Capabilities: [80] MSI: Enable+ Count=1/8 Maskable- 64bit+
	Kernel driver in use: xhci_hcd
	Kernel modules: xhci_pci

00:14.2 Signal processing controller [1180]: Intel Corporation Device [8086:9d31] (rev 21)
	Subsystem: Dell Device [1028:0740]
	Flags: bus master, fast devsel, latency 0, IRQ 11
	Memory at d1238000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: [50] Power Management version 3
	Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit-

00:15.0 Signal processing controller [1180]: Intel Corporation Device [8086:9d60] (rev 21)
	Subsystem: Dell Device [1028:0740]
	Flags: bus master, fast devsel, latency 0, IRQ 16
	Memory at d1237000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: [80] Power Management version 3
	Capabilities: [90] Vendor Specific Information: Len=14 <?>
	Kernel driver in use: intel-lpss
	Kernel modules: intel_lpss_pci

00:15.1 Signal processing controller [1180]: Intel Corporation Device [8086:9d61] (rev 21)
	Subsystem: Dell Device [1028:0740]
	Flags: bus master, fast devsel, latency 0, IRQ 17
	Memory at d1236000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: [80] Power Management version 3
	Capabilities: [90] Vendor Specific Information: Len=14 <?>
	Kernel driver in use: intel-lpss
	Kernel modules: intel_lpss_pci

00:16.0 Communication controller [0780]: Intel Corporation Device [8086:9d3a] (rev 21)
	Subsystem: Dell Device [1028:0740]
	Flags: bus master, fast devsel, latency 0, IRQ 123
	Memory at d1235000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: [50] Power Management version 3
	Capabilities: [8c] MSI: Enable+ Count=1/1 Maskable- 64bit+
	Kernel driver in use: mei_me
	Kernel modules: mei_me

00:17.0 SATA controller [0106]: Intel Corporation Device [8086:9d03] (rev 21) (prog-if 01 [AHCI 1.0])
	Subsystem: Dell Device [1028:0740]
	Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 121
	Memory at d1230000 (32-bit, non-prefetchable) [size=8K]
	Memory at d1234000 (32-bit, non-prefetchable) [size=256]
	I/O ports at f090 [size=8]
	I/O ports at f080 [size=4]
	I/O ports at f060 [size=32]
	Memory at d1233000 (32-bit, non-prefetchable) [size=2K]
	Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [70] Power Management version 3
	Capabilities: [a8] SATA HBA v1.0
	Kernel driver in use: ahci

00:1c.0 PCI bridge [0604]: Intel Corporation Device [8086:9d14] (rev f1) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0, IRQ 120
	Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
	Memory behind bridge: d1000000-d11fffff
	Capabilities: [40] Express Root Port (Slot+), MSI 00
	Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [90] Subsystem: Dell Device [1028:0740]
	Capabilities: [a0] Power Management version 3
	Capabilities: [100] Advanced Error Reporting
	Capabilities: [140] Access Control Services
	Capabilities: [200] L1 PM Substates
	Capabilities: [220] #19
	Kernel driver in use: pcieport
	Kernel modules: shpchp

00:1f.0 ISA bridge [0601]: Intel Corporation Device [8086:9d58] (rev 21)
	Subsystem: Dell Device [1028:0740]
	Flags: bus master, medium devsel, latency 0

00:1f.2 Memory controller [0580]: Intel Corporation Device [8086:9d21] (rev 21)
	Subsystem: Dell Device [1028:0740]
	Flags: bus master, fast devsel, latency 0
	Memory at d122c000 (32-bit, non-prefetchable) [size=16K]

00:1f.3 Audio device [0403]: Intel Corporation Device [8086:9d71] (rev 21)
	Subsystem: Dell Device [1028:0740]
	Flags: bus master, fast devsel, latency 32, IRQ 125
	Memory at d1228000 (64-bit, non-prefetchable) [size=16K]
	Memory at d1200000 (64-bit, non-prefetchable) [size=64K]
	Capabilities: [50] Power Management version 3
	Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
	Kernel driver in use: snd_hda_intel
	Kernel modules: snd_hda_intel

00:1f.4 SMBus [0c05]: Intel Corporation Device [8086:9d23] (rev 21)
	Subsystem: Dell Device [1028:0740]
	Flags: medium devsel, IRQ 16
	Memory at d1232000 (64-bit, non-prefetchable) [size=256]
	I/O ports at f040 [size=32]
	Kernel driver in use: i801_smbus
	Kernel modules: i2c_i801

01:00.0 Network controller [0280]: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter [168c:003e] (rev 32)
	Subsystem: Dell QCA6174 802.11ac Wireless Network Adapter [1028:0310]
	Flags: bus master, fast devsel, latency 0, IRQ 124
	Memory at d1000000 (64-bit, non-prefetchable) [size=2M]
	Capabilities: [40] Power Management version 3
	Capabilities: [50] MSI: Enable+ Count=1/8 Maskable+ 64bit-
	Capabilities: [70] Express Endpoint, MSI 00
	Capabilities: [100] Advanced Error Reporting
	Capabilities: [148] Virtual Channel
	Capabilities: [168] Device Serial Number 00-00-00-00-00-00-00-00
	Capabilities: [178] Latency Tolerance Reporting
	Capabilities: [180] L1 PM Substates
	Kernel driver in use: ath10k_pci
	Kernel modules: ath10k_pci