I have no answer, just more questions. You need to provide additional information if you expect help.
Quote:
4.4.0-18362-Microsof. linux-generic-hwe-18.04
|
Is that really the kernel version string? Doesn't look right.
Then you say
Quote:
already the newest version (5.3.0.42.99)
|
So, is it 4.4.0 or 5.3.0?
What do you mean by "freeze"? Can you access the frozen computer from the network, ping or ssh? Can you open a virtual terminal on the console (ALT-F1, ALT-F2 etc)? Or is it totally unresponsive?
Does it freeze only if you use the GUI or also when you boot into non-graphical mode?
Have you ever used this computer without freezing? If so, was it with the same Ubuntu installation or some other OS?
Has this started suddenly, can you connect the start of the freezes with any event or action?