LinuxQuestions.org
Share your knowledge at the LQ Wiki.
Go Back   LinuxQuestions.org > Forums > LinuxQuestions.org > LQ Suggestions & Feedback
User Name
Password
LQ Suggestions & Feedback Do you have a suggestion for this site or an idea that will make the site better? This forum is for you.
PLEASE READ THIS FORUM - Information and status updates will also be posted here.

Notices


Reply
  Search this Thread
Old 04-07-2009, 08:37 PM   #1
DragonSlayer48DX
Registered User
 
Registered: Dec 2006
Posts: 1,454
Blog Entries: 1

Rep: Reputation: 74
How friendly is too friendly?


When you're trying to help a newbie, can it 'legally' reach the point where it's ok to say, "I'm not walking 1200 miles to hold your hand. Go back over the last three pages of this thread, do everything I've already told you, and tell me, step-by-step, exactly what happens!"

Gets a little frustrating when you research someone's problem, give them a list of what to do, and they reply with, "I tried [#6] and it didn't do anything". Especially when you're into the second or third DAY...
 
Old 04-07-2009, 08:43 PM   #2
MS3FGX
LQ Guru
 
Registered: Jan 2004
Location: NJ, USA
Distribution: Slackware, Debian
Posts: 5,852

Rep: Reputation: 357Reputation: 357Reputation: 357Reputation: 357
At that point I would usually just quietly back out of the discussion.

One of the great things about LQ is that there are a lot of really knowledgeable people here from basically every discipline of Linux and OSS; if you cannot (or chose not to, this isn't a job after all) to help a person, somebody else certainly will.
 
Old 04-07-2009, 08:49 PM   #3
DragonSlayer48DX
Registered User
 
Registered: Dec 2006
Posts: 1,454

Original Poster
Blog Entries: 1

Rep: Reputation: 74
You're right, I know. But at the same time I'm getting frustrated, I don't want to leave them stranded once I've started, especially when nobody else has chimed in. Maybe that's still a better choice...
 
Old 04-07-2009, 08:54 PM   #4
alfplayer
LQ Newbie
 
Registered: Mar 2009
Location: Ciudad de Buenos Aires, Argentina
Distribution: Parabola GNU/Linux-libre
Posts: 23

Rep: Reputation: 0
Quote:
and tell me, step-by-step, exactly what happens!
This is the issue, a lot of things "happens" but the expert knows what is relevant, how to filter out what is important.

Maybe someone else can tell if he is missing something. Starting over may be the best option depending on the case.
 
Old 04-07-2009, 08:59 PM   #5
DCOH
Member
 
Registered: Oct 2006
Location: Ohio
Distribution: Fedora 13/14/15KDE/PclinuxOS
Posts: 95

Rep: Reputation: 16
And sometimes you would just like to smack them up side there head to get there attention.
 
Old 04-07-2009, 09:03 PM   #6
DragonSlayer48DX
Registered User
 
Registered: Dec 2006
Posts: 1,454

Original Poster
Blog Entries: 1

Rep: Reputation: 74
Quote:
Originally Posted by DCOH View Post
And sometimes you would just like to smack them up side there head to get there attention.
Oh, yes... If only I could reach that far. hehehe
 
Old 04-08-2009, 06:34 AM   #7
pixellany
LQ Veteran
 
Registered: Nov 2005
Location: Annapolis, MD
Distribution: Arch/XFCE
Posts: 17,802

Rep: Reputation: 740Reputation: 740Reputation: 740Reputation: 740Reputation: 740Reputation: 740Reputation: 740
I share your pain...

Not everyone knows how to use this medium---where we cannot see the body language that helps interpret to actual words. This applies both the the helpers and helpees......

I am particularly frustrated by the person that posts a question--sometimes reacts to some of the follow-up--and then just disappears. Many of these of course are just dilettantes, and some simply have no manners.

And then there is the group that sees us as a homework service....
 
Old 04-08-2009, 08:45 AM   #8
Crito
Senior Member
 
Registered: Nov 2003
Location: Knoxville, TN
Distribution: Kubuntu 9.04
Posts: 1,168

Rep: Reputation: 53
Just tell 'em to RTFM

In a very %@#$in' polite and professional %@#$in' manner, of %@#$in' course.
 
  


Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



Similar Threads
Thread Thread Starter Forum Replies Last Post
You said you were friendly.... Michaelus08 Linux - Newbie 14 06-12-2008 08:23 AM
User friendly frank79 LQ Suggestions & Feedback 1 02-11-2007 04:09 PM
most user friendly tsunami_imcool Linux - Distributions 4 08-11-2006 11:05 AM
Friendly Linux breezey Linux - General 10 10-18-2005 02:00 PM
So not so user-friendly... spiralx Mandriva 19 12-13-2004 03:31 PM

LinuxQuestions.org > Forums > LinuxQuestions.org > LQ Suggestions & Feedback

All times are GMT -5. The time now is 06:14 AM.

Main Menu
Advertisement
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Facebook: linuxquestions Google+: linuxquestions
Open Source Consulting | Domain Registration