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Old 11-30-2004, 03:37 PM   #1
sawsalimb
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Registered: Nov 2004
Distribution: RedHat9 Shrike
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Problem with evolution/mozilla mail(am also going slightly crazy)


After installing a new hard drive(Western Digital 80gig),and doing a new installation of Fedora Core1,the email programs on my browser refused to connect to my ISP.

So,since this is strictly a hobby/learning system,I installed RH9,since I'm marginally more familiar with that OS.(To the extent that I'm familiar with anything that has the word "computer" included). And the same thing happened. I can access my email by logging on to the ISP's website,but whenever I try to use either Evolution or MozillaMail to send or receive,I get an error message.(In Mozilla,it's "PASS command failed",whatever that means)

Prior to the new drive,I was using RH7.3,and although I never had much luck getting Evolution to work,I could get messages using Mozilla.

To the best of my knowledge,everything is configured correctly in both programs,and the people at the ISP can't figure out what I'm doing wrong either. In fact,I even surprised myself and was able to print out a couple of screenshots to show the ISP techs,and the only suggestion I got was that my comp might be using the wrong port.

Server info is:

POP3 for incoming mail,SMTP for outgoing mail,and it isn't a secure server,so I went and checked,and as near as I can tell,no boxes that say "secure" are checked.

If anyone can think of any reason for the mail prograns not working,I'd really appreciate hearing about it. Thanks in advance.
 
Old 11-30-2004, 03:42 PM   #2
david_ross
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Location: Scotland
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Welcome to LQ.

The pop3 port should be 110 and the smtp port 25. If the pass command is failing then it means the ports are correct so I wouldn't worry about that. It sounds more like the username and/or password is incorrect. I'm not sure what username you used but I do know some providers that use the full e-mail address as the username. So if your e-mail address is "user@domain.com" and you only have "user" for the username then try using your full e-mail address - ie "user@domain.com"
 
Old 11-30-2004, 04:11 PM   #3
sawsalimb
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Thank you a great deal! That got MozillaMail working. Still fiddling with Evolution,but as long as one of the programs is doing what it ought to be doing,I can live without the other.
 
Old 11-30-2004, 04:24 PM   #4
david_ross
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I'll admit to it being a complete guess but I do know it is true in some cases (your ISP should really have been able to tell you that). The services you are using and open standards so if mozilla works so should evolutions.

Well done!
 
Old 11-30-2004, 05:29 PM   #5
sawsalimb
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Evolution is apparently working now as well. I had the Mozilla program running,but minimized,and didn't realize it at the time. Closing Mozilla and opening Evolution got things going. Again,I really appreciate the help. I think I'll drop by the ISP office in the next day or so,and tell them what the problem was-they might add a line to their FAQ page,or do something else to alert their customers.(If it was me,I'd figure that "irritated customers=bad,bad,bad")
 
Old 12-01-2004, 10:11 PM   #6
mini_mike
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Registered: Aug 2004
Location: Manila, Philippines
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I have a slightly similar problem and I don't know what thread to post this question... I wanna set up POP3 Email clients (Mozilla/Evolution Mail) to download through Squid Proxy and be able to send to SMTP through our same Squid Box. Both POP3 and SMTP are hosted by our ISP and is external to our network. So how do I configure the mail client/Squid Server?
 
  


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