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Old 09-26-2007, 07:11 PM   #1
Gold_Country
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Registered: Sep 2007
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Massive Baffling Issues with NTP


I’m attempting to get my Linux sever synced with a time source. So far this has proven to be impossible. I’m running ‘Red Hat Enterprise Linux ES Release 3 (Taroon)’.

The Linux server exists as part of a Windows 2000 Domain. After some research I found that syncing off the Domain Controller wouldn’t be viable, due to Windows’ broken time service. I found that there was already an NTP daemon running and configured it to query a pool server:

‘server 0.us.pool.ntp.org’

But this had no effect. When I attempted to manually update the time with ‘ntpdate –u’, I received the message 'no server suitable for synchronization found'. When I checked for issues with ‘ntpdate –d’ I found that I was receiving no packets from the server after several requests.

Code:
ntpdate -d 132.239.1.6
26 Sep 09:24:52 ntpdate[13105]: ntpdate 4.1.2@1.892 Thu Sep 11 05:38:17 EDT 2003 (1)
transmit(132.239.1.6)
transmit(132.239.1.6)
transmit(132.239.1.6)
transmit(132.239.1.6)
transmit(132.239.1.6)
132.239.1.6: Server dropped: no data
server 132.239.1.6, port 123
stratum 0, precision 0, leap 00, trust 000
refid [0.0.0.0], delay 0.00000, dispersion 64.00000
transmitted 4, in filter 4
reference time:    00000000.00000000  Wed, Feb  6 2036 22:27:53.000
originate timestamp: 00000000.00000000  Wed, Feb  6 2036 22:27:53.000
transmit timestamp:  caa5066e.8249906c  Wed, Sep 26 2007  9:24:55.508
filter delay:  0.00000  0.00000  0.00000  0.00000
         0.00000  0.00000  0.00000  0.00000
filter offset: 0.000000 0.000000 0.000000 0.000000
         0.000000 0.000000 0.000000 0.000000
delay 0.00000, dispersion 64.00000
offset 0.000000

26 Sep 09:24:56 ntpdate[13105]: no server suitable for synchronization found
I then followed a guide for configuring Red Hat NTP (http://www.halley.cc/ed/linux/howto/ntp.html) which did nothing to change my issue. I then reverted to the original Red Hat Config:


Code:
restrict default ignore
restrict 155.97.17.169 mask 255.255.255.255 nomodify notrap noquery

restrict 127.0.0.1

#test sever
server 192.168.20.8
restrict 192.168.20.8

#	stratum two server
#server 132.239.1.6     #ntp.ucsd.edu
#restrict 132.239.1.6 nomodify

#server 192.83.249.28   #ntp1.sf-bay.org
#restrict 192.83.249.28 nomodify

#       pool server
#server 66.250.45.2     #0.us.pool.ntp.org
#restrict 66.250.45.2 nomodify

#       stratum one server
#server 128.9.176.30    #timekeeper.isi.edu
#restrict 128.9.176.30 nomodify

fudge   127.127.1.0 stratum 10

driftfile /var/lib/ntp/drift
broadcastdelay  0.008

authenticate yes

keys            /etc/ntp/keys
Here also is the output of an ‘ntpq –p’ ran on the external servers:

Code:
ntpq -p
     remote           refid      st t when poll reach   delay   offset  jitter
==============================================================================
 bigben.ucsd.edu 0.0.0.0         16 u    -   64    0    0.000    0.000 4000.00
 zorro.sf-bay.or 0.0.0.0         16 u    -   64    0    0.000    0.000 4000.00
 ntp.pbx.org     0.0.0.0         16 u    -   64    0    0.000    0.000 4000.00
 timekeeper.isi. 0.0.0.0         16 u    -   64    0    0.000    0.000 4000.00
I then established that the firewall on the Linux box was off (I turned it off and re-tested, no change) and then attempted to make a hole in the external firewall at UDP 123 for NTP traffic. Neither of which solved the problem or made any difference.

I wasn’t able to contact any external NTP server, so I had the bright idea of using an internal Windows NTP compliant server. I downloaded the package (http://www.meinberg.de/english/sw/ntp.htm) followed the instructions and got it functioning on our test server. I then was able to sync from the Windows NTP server.

Code:
ntpdate -d 192.168.20.33
26 Sep 16:35:56 ntpdate[22243]: ntpdate 4.1.2@1.892 Thu Sep 11 05:38:17 EDT 2003 (1)
transmit(192.168.20.33)
receive(192.168.20.33)
transmit(192.168.20.33)
receive(192.168.20.33)
transmit(192.168.20.33)
receive(192.168.20.33)
transmit(192.168.20.33)
receive(192.168.20.33)
transmit(192.168.20.33)
server 192.168.20.33, port 123
stratum 13, precision -20, leap 00, trust 000
refid [127.127.1.0], delay 0.02580, dispersion 0.00055
transmitted 4, in filter 4
reference time:    caa56b37.39d03a8e  Wed, Sep 26 2007 16:34:56.225
originate timestamp: caa56b77.e3f7c9c2  Wed, Sep 26 2007 16:36:00.890
transmit timestamp:  caa56b73.bfbf50e3  Wed, Sep 26 2007 16:35:56.749
filter delay:  0.03476  0.02602  0.02583  0.02580
         0.00000  0.00000  0.00000  0.00000
filter offset: 4.145540 4.141282 4.141357 4.141382
         0.000000 0.000000 0.000000 0.000000
delay 0.02580, dispersion 0.00055
offset 4.141382

26 Sep 16:35:56 ntpdate[22243]: step time server 192.168.20.33 offset 4.141382 sec
We did some testing and found that the ntp client on the Linux box was functioning perfectly. We then attempted to deploy the Windows solution on a more permanent server; The 20.8 address in the file above.

This failed because the “strata” was too high to sync:

Code:
ntpdate -d 192.168.20.8
26 Sep 16:38:31 ntpdate[22799]: ntpdate 4.1.2@1.892 Thu Sep 11 05:38:17 EDT 2003 (1)
transmit(192.168.20.8)
receive(192.168.20.8)
transmit(192.168.20.8)
receive(192.168.20.8)
transmit(192.168.20.8)
receive(192.168.20.8)
transmit(192.168.20.8)
receive(192.168.20.8)
transmit(192.168.20.8)
192.168.20.8: Server dropped: strata too high
server 192.168.20.8, port 123
stratum 16, precision -20, leap 11, trust 000
refid [73.78.73.84], delay 0.02576, dispersion 0.00002
transmitted 4, in filter 4
reference time:    00000000.00000000  Wed, Feb  6 2036 22:27:53.000
originate timestamp: caa56c11.c39f127f  Wed, Sep 26 2007 16:38:34.764
transmit timestamp:  caa56c0e.51f0e4da  Wed, Sep 26 2007 16:38:31.320
filter delay:  0.02611  0.02576  0.02582  0.02582
         0.00000  0.00000  0.00000  0.00000
filter offset: 3.443905 3.443972 3.443935 3.443944
         0.000000 0.000000 0.000000 0.000000
delay 0.02576, dispersion 0.00002
offset 3.443972

26 Sep 16:38:31 ntpdate[22799]: no server suitable for synchronization found
I did some research and found a thread (http://lists.freebsd.org/pipermail/f...er/107815.html) which suggested that the issue might resolve itself given some time. I let the server continue to sync overnight and I was still unable to achieve a time sync.

Any help would be appreciated.

Peter
 
Old 09-28-2007, 03:50 AM   #2
acid_kewpie
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well in the first instance, you simply appear to be getting no repsonses back from ntp.org. firewall? does tcpdump show packets coming back?
 
Old 10-01-2007, 03:08 PM   #3
Gold_Country
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First of all, thank you for replying. I was beginning to despair of anyone answering my thread.

I did a bit of reading on tcpdump, and I belive I've crafted a filter to catch everything we're interested in here. Feel free to suggest revisions if I'm missing something.

I'm able to ping the server:

Code:
$ tcpdump -i eth0 -nN udp and host 172.16.1.27 or 128.9.176.30
tcpdump: listening on eth0
12:40:50.418910 172.16.1.27 > 128.9.176.30: icmp: echo request (DF)
12:40:50.450705 128.9.176.30 > 172.16.1.27: icmp: echo reply
12:40:51.428959 172.16.1.27 > 128.9.176.30: icmp: echo request (DF)
12:40:52.429159 172.16.1.27 > 128.9.176.30: icmp: echo request (DF)
12:40:52.506456 128.9.176.30 > 172.16.1.27: icmp: echo reply
12:40:53.438919 172.16.1.27 > 128.9.176.30: icmp: echo request (DF)
12:40:53.469869 128.9.176.30 > 172.16.1.27: icmp: echo reply
12:40:54.448920 172.16.1.27 > 128.9.176.30: icmp: echo request (DF)
12:40:54.479822 128.9.176.30 > 172.16.1.27: icmp: echo reply
12:40:55.459077 172.16.1.27 > 128.9.176.30: icmp: echo request (DF)
12:40:55.490686 128.9.176.30 > 172.16.1.27: icmp: echo reply
The following are NTP commands and their output as well as the output of the associated TCPDump. I tried to do a 'ntpdate' three different ways, I wanted to be thorough:

Code:
[root@ptce ptce]# ntpdate 128.9.176.30
 1 Oct 09:48:00 ntpdate[28572]: no server suitable for synchronization found
Code:
tcpdump -i eth0 -nN udp and host 172.16.1.27 or 128.9.176.30
tcpdump: listening on eth0
12:49:52.718986 172.16.1.27.ntp > 128.9.176.30.ntp:  v4 client strat 0 poll 4 prec -6 (DF)
12:49:53.718941 172.16.1.27.ntp > 128.9.176.30.ntp:  v4 client strat 0 poll 4 prec -6 (DF)
12:49:54.718946 172.16.1.27.ntp > 128.9.176.30.ntp:  v4 client strat 0 poll 4 prec -6 (DF)
12:49:55.718954 172.16.1.27.ntp > 128.9.176.30.ntp:  v4 client strat 0 poll 4 prec -6 (DF)
6 packets received by filter
0 packets dropped by kernel
Code:
[root@ptce ptce]# ntpdate -u 128.9.176.30
 1 Oct 09:47:52 ntpdate[28550]: no server suitable for synchronization found
Code:
tcpdump -i eth0 -nN udp and host 172.16.1.27 or 128.9.176.30
tcpdump: listening on eth0
12:46:55.839046 172.16.1.27.32934 > 128.9.176.30.ntp:  v4 client strat 0 poll 4 prec -6 (DF)
12:46:56.838998 172.16.1.27.32934 > 128.9.176.30.ntp:  v4 client strat 0 poll 4 prec -6 (DF)
12:46:57.838959 172.16.1.27.32934 > 128.9.176.30.ntp:  v4 client strat 0 poll 4 prec -6 (DF)
12:46:58.838956 172.16.1.27.32934 > 128.9.176.30.ntp:  v4 client strat 0 poll 4 prec -6 (DF)
4 packets received by filter
0 packets dropped by kernel
Code:
# ntpdate -d 128.9.176.30
 1 Oct 09:47:41 ntpdate[28520]: ntpdate 4.1.2@1.892 Thu Sep 11 05:38:17 EDT 2003 (1)
transmit(128.9.176.30)
transmit(128.9.176.30)
transmit(128.9.176.30)
transmit(128.9.176.30)
transmit(128.9.176.30)
128.9.176.30: Server dropped: no data
server 128.9.176.30, port 123
stratum 0, precision 0, leap 00, trust 000
refid [0.0.0.0], delay 0.00000, dispersion 64.00000
transmitted 4, in filter 4
reference time:    00000000.00000000  Wed, Feb  6 2036 22:27:53.000
originate timestamp: 00000000.00000000  Wed, Feb  6 2036 22:27:53.000
transmit timestamp:  caaba347.6b410731  Mon, Oct  1 2007  9:47:44.418
filter delay:  0.00000  0.00000  0.00000  0.00000
         0.00000  0.00000  0.00000  0.00000
filter offset: 0.000000 0.000000 0.000000 0.000000
         0.000000 0.000000 0.000000 0.000000
delay 0.00000, dispersion 64.00000
offset 0.000000
Code:
tcpdump -i eth0 -nN udp and host 172.16.1.27 or 128.9.176.30
tcpdump: listening on eth0
12:44:37.729041 172.16.1.27.32934 > 128.9.176.30.ntp:  v4 client strat 0 poll 4 prec -6 (DF)
12:44:38.728979 172.16.1.27.32934 > 128.9.176.30.ntp:  v4 client strat 0 poll 4 prec -6 (DF)
12:44:39.728986 172.16.1.27.32934 > 128.9.176.30.ntp:  v4 client strat 0 poll 4 prec -6 (DF)
12:44:40.728980 172.16.1.27.32934 > 128.9.176.30.ntp:  v4 client strat 0 poll 4 prec -6 (DF)
4 packets received by filter
0 packets dropped by kernel
So in short, TCPDump shows no packets returning. As I said in my post we had made made a hole in our firewall specifically for this machine and this type of communication (e.g. UDP:123).

I'm not sure if this behavior is a product of the Windows network / Firewall. Theoretically the firewall should be just allowing these packets through, but obviously not.

If we were to pursue this line of thought, we'd have to get logs associated with this communication. That will take a few days if you think its worth pursuing. I would prefer to focus on getting the linux synced with the NTP server I've installed on our Windows server, as it does work in some cases and is only failing to sync times because of strata.

--Peter
 
Old 10-01-2007, 09:12 PM   #4
fkelbe
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Remove the "restrict default ignore" from /etc/ntp.conf. It overrides all other restrict statements.

--
Frank
 
Old 10-02-2007, 10:30 AM   #5
Gold_Country
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Registered: Sep 2007
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I see the same behavior with the stratum one server:

Code:
# ntpdate -d 128.9.176.30
 1 Oct 09:47:41 ntpdate[28520]: ntpdate 4.1.2@1.892 Thu Sep 11 05:38:17 EDT 2003 (1)
transmit(128.9.176.30)
transmit(128.9.176.30)
transmit(128.9.176.30)
transmit(128.9.176.30)
transmit(128.9.176.30)
128.9.176.30: Server dropped: no data
server 128.9.176.30, port 123
stratum 0, precision 0, leap 00, trust 000
refid [0.0.0.0], delay 0.00000, dispersion 64.00000
transmitted 4, in filter 4
reference time:    00000000.00000000  Wed, Feb  6 2036 22:27:53.000
originate timestamp: 00000000.00000000  Wed, Feb  6 2036 22:27:53.000
transmit timestamp:  caaba347.6b410731  Mon, Oct  1 2007  9:47:44.418
filter delay:  0.00000  0.00000  0.00000  0.00000
         0.00000  0.00000  0.00000  0.00000
filter offset: 0.000000 0.000000 0.000000 0.000000
         0.000000 0.000000 0.000000 0.000000
delay 0.00000, dispersion 64.00000
offset 0.000000
I see similar behavior with the local time server:

Code:
 # ntpdate -d 192.168.20.8
 2 Oct 08:06:21 ntpdate[24638]: ntpdate 4.1.2@1.892 Thu Sep 11 05:38:17 EDT 2003 (1)
transmit(192.168.20.8)
receive(192.168.20.8)
transmit(192.168.20.8)
receive(192.168.20.8)
transmit(192.168.20.8)
receive(192.168.20.8)
transmit(192.168.20.8)
receive(192.168.20.8)
transmit(192.168.20.8)
192.168.20.8: Server dropped: strata too high
server 192.168.20.8, port 123
stratum 16, precision -20, leap 11, trust 000
refid [73.78.73.84], delay 0.02588, dispersion 0.00063
transmitted 4, in filter 4
reference time:    00000000.00000000  Wed, Feb  6 2036 22:27:53.000
originate timestamp: caacdd1a.9ba0e842  Tue, Oct  2 2007  8:06:43.607
transmit timestamp:  caacdd04.4cd8fd5c  Tue, Oct  2 2007  8:06:21.300
filter delay:  0.03586  0.02611  0.02588  0.02588
         0.00000  0.00000  0.00000  0.00000
filter offset: 22.31254 22.30750 22.30758 22.30758
         0.000000 0.000000 0.000000 0.000000
delay 0.02588, dispersion 0.00063
offset 22.307589

 2 Oct 08:06:21 ntpdate[24638]: no server suitable for synchronization found
Code:
 # ntpq -p
     remote           refid      st t when poll reach   delay   offset  jitter
==============================================================================
 192.168.20.8    0.0.0.0         16 u    3   64    0    0.000    0.000 4000.00
 bigben.ucsd.edu 0.0.0.0         16 u    -   64    0    0.000    0.000 4000.00
 zorro.sf-bay.or 0.0.0.0         16 u    -   64    0    0.000    0.000 4000.00
 ntp.pbx.org     0.0.0.0         16 u    -   64    0    0.000    0.000 4000.00
 timekeeper.isi. 0.0.0.0         16 u    -   64    0    0.000    0.000 4000.00
I'm tempted to use a port scanner to see if there's a hole in the firewall on my side; I'll post that later. Is there an easy, secure and reliable way to scan from the outside? I can google for a plethora of port scanners to scan the externals of the ISA, but I'd rather have one that's recommended and doesn't appear to be an easy way for script kiddies to harvest active IP's!

--Peter
 
Old 10-02-2007, 11:35 AM   #6
Gold_Country
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Registered: Sep 2007
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I can't do an internal or external portscan for this purpose.

Is there a way to tail the logs on an NTP server so I can see possible errors there?

--Peter
 
Old 10-02-2007, 11:46 AM   #7
acid_kewpie
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well my original responses are still unanswered... the stratum 1 server never responds, the second is too low... there's next to no other debugging you could possibly want IMHO...
 
Old 10-03-2007, 10:26 AM   #8
Gold_Country
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Quote:
well my original responses are still unanswered...
Your responses haven't been addressed?

Quote:
well in the first instance, you simply appear to be getting no repsonses back from ntp.org.
That does seem to be the case, as per the tcpdump output.

Quote:
firewall?
Yes, from my original post:

Quote:
I then established that the firewall on the Linux box was off (I turned it off and re-tested, no change) and then attempted to make a hole in the external firewall at UDP 123 for NTP traffic.
I've made sure that both firewalls are allowing packets through.

Quote:
does tcpdump show packets coming back?
No, not for external time sources. And yes for the internal time source.

Quote:
the second is too low...
Right, I'd like to force the use of this server somehow, as I don't really care that the Windows server is imprecise in this instance.

Quote:
there's next to no other debugging you could possibly want IMHO...
True, I've exhausted the tools I can use to try to diagnose this issue. I just want to get the NTP client to pay attention to the Windows server.

--Peter

Edit: Spelling.
P.S. Note to any moderator: The spell checker does not pick up the word 'impresise' as a misspelled.

Last edited by Gold_Country; 10-03-2007 at 10:29 AM.
 
Old 10-03-2007, 01:19 PM   #9
acid_kewpie
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ok well for a firewall... clearly you've missed somethign otherwise they would be responding. you need to check the rest of the network. having a proper NTP presence it's really great, i really do recommend spending the time to have a couple of boxes, or even just one going out watching some online strata 1 or 2 boxes to spread that time around.
 
Old 10-04-2007, 10:36 AM   #10
Gold_Country
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Quote:
ok well for a firewall... clearly you've missed somethign otherwise they would be responding.
Well sure, it could be the firewall. Our network admin swears up and down that he's done it right so, nothing I can do about that.

Quote:
having a proper NTP presence it's really great, i really do recommend spending the time to have a couple of boxes, or even just one going out watching some online strata 1 or 2 boxes to spread that time around.
Sure, the domain controller for our network is getting authoritative time syncs from somewhere, but I can't sync off it except through the Windows NTP server I mentioned before.

Any solution for the strata issue?

--Peter
 
Old 10-04-2007, 01:37 PM   #11
acid_kewpie
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i don't *think* that it's possible to ignore a strata from the client side. if you are running an ntp server on linux then your ntp.conf does allow you to "fudge" an incorrect strata, so that a client will see it as a valid strata. how your windows service handles this (or not) i couldn't comment on.
 
Old 10-05-2007, 10:46 AM   #12
Gold_Country
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Quote:
i don't *think* that it's possible to ignore a strata from the client side. if you are running an ntp server on linux then your ntp.conf does allow you to "fudge" an incorrect strata, so that a client will see it as a valid strata.
As in this line from the conf file?

Code:
fudge   127.127.1.0 stratum 10
From a brief search:

Quote:
The fudge command is used to provide additional information for individual clock drivers and normally follows immediately after the server command. The address argument specifies the clock address. The refid and stratum options can be used to override the defaults for the device. There are two optional device-dependent time offsets and four flags that can be included in the fudge command as well.
Which is tantalizing, but not very helpful.

Also:

Quote:
LAN Server
You can set up your system's hardware clock as a reference clock by using the fudge command. This will allow your system to always return a stratum 10 result. However before a Windows XP system will synchronize to this server, the server must synchronize to gain a lower stratum result (e.g. stratum 1). This will be acknowledged by /var/log/ntp.log in the following form. The synchronization can take a few minutes.

File: /var/log/ntp.log
3 May 19:46:05 ntpd[24616]: synchronized to LOCAL(1), stratum=10
3 May 19:46:06 ntpd[24616]: synchronized to 1.2.3.4, stratum=1
3 May 19:51:31 ntpd[24616]: synchronized to 2.3.4.5, stratum=1
3 May 20:21:44 ntpd[24616]: synchronized to 3.4.5.6, stratum=1


Also note the restriction on the LAN in /etc/ntp.conf. This must be done to stop your NTP server synchronizing to your LAN.
So it looks like the server I'm running has a stratum of 16 (for some reason), because the server has not synced itself with a time server of high enough "quality"? The ntp_server should be syncing off the Domain Controller (it's been configured as such), then the DC is syncing off something more authoritative. As I'm using a hack to get things "working", Windows is probably not properly reporting its correct strata. There must be a way to modify the strata manually from the server side.

But on the other hand, if I set the hardware clock to a lower strata (with fudge there), I might be able to convince the client to sync with the "non-authoritative" ntp_server.

Also, the last line has me concerned as any LAN syncing may be assigned a lower value automatically depending on the configuration.

Quote:
how your windows service handles this (or not) i couldn't comment on.
Just to be clear the NTP server I'm using (http://www.meinberg.de/english/sw/ntp.htm) is not a default Windows Time Service. The setup will actually disable the default Windows Time Service and replace it with its own. The NTP server is a service, but not the broken Windows service.

--Peter
 
  


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