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Old 12-16-2019, 10:00 AM   #1
HTop
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KernelCare on Oracle Linux 6 and 7


Hello,
today I've tried to install KernelCare on Oracle Linux 6 (U9) unsuccessfully due to missing dependency librpm.so.3()(64bit) needed by kernelcare-2.22-1 package.

I switched to Oracle Linux 7.6 and installed KernelCare and registered my trial licence.
I updated the kernel:

[root@oel7 ~]# uname -a
Linux oel7.localdomain 4.14.35-1818.3.3.el7uek.x86_64 #2 SMP Mon Sep 24 14:45:01 PDT 2018 x86_64 x86_64 x86_64 GNU/Linux
[root@oel7 ~]# /usr/bin/kcarectl --update
Updates already downloaded
Patch level 1 applied. Effective kernel version 4.14.35-1902.4.8.el7uek
Updates already downloaded
Kernel is safe
[root@oel7 ~]# /usr/bin/kcarectl --uname
4.14.35-1902.4.8.el7uek


Reboot the system and then:

[root@oel7 ~]# uname -a
Linux oel7.localdomain 4.14.35-1818.3.3.el7uek.x86_64 #2 SMP Mon Sep 24 14:45:01 PDT 2018 x86_64 x86_64 x86_64 GNU/Linux
[root@oel7 ~]# /usr/bin/kcarectl --uname
4.14.35-1902.4.8.el7uek


The uname command still reports the old kernel.

[root@oel7 ~]# ls -la /boot/
total 183252
dr-xr-xr-x. 4 root root 4096 Dec 16 16:55 .
dr-xr-xr-x. 17 root root 4096 Dec 16 15:20 ..
-rw-r--r--. 1 root root 151918 Nov 1 2018 config-3.10.0-957.el7.x86_64
-rw-r--r--. 1 root root 182840 Sep 24 2018 config-4.14.35-1818.3.3.el7uek.x86_64
drwx------. 3 root root 17 Aug 30 2018 efi
drwx------. 5 root root 97 Dec 16 15:22 grub2
-rw-------. 1 root root 80557623 Dec 16 15:16 initramfs-0-rescue-46599e4b160b46eaa87cf8cdb4efad4d.img
-rw-------. 1 root root 31973776 Dec 16 15:22 initramfs-3.10.0-957.el7.x86_64.img
-rw-------. 1 root root 32448507 Dec 16 15:21 initramfs-4.14.35-1818.3.3.el7uek.x86_64.img
-rw-------. 1 root root 13704283 Dec 16 16:55 initramfs-4.14.35-1818.3.3.el7uek.x86_64kdump.img
-rw-r--r--. 1 root root 314036 Nov 1 2018 symvers-3.10.0-957.el7.x86_64.gz
-rw-r--r--. 1 root root 335881 Sep 24 2018 symvers-4.14.35-1818.3.3.el7uek.x86_64.gz
-rw-------. 1 root root 3543471 Nov 1 2018 System.map-3.10.0-957.el7.x86_64
-rw-r--r--. 1 root root 3664957 Sep 24 2018 System.map-4.14.35-1818.3.3.el7uek.x86_64
-rwxr-xr-x. 1 root root 6641424 Dec 16 15:16 vmlinuz-0-rescue-46599e4b160b46eaa87cf8cdb4efad4d
-rwxr-xr-x. 1 root root 6641424 Nov 1 2018 vmlinuz-3.10.0-957.el7.x86_64
-rw-r--r--. 1 root root 166 Nov 1 2018 .vmlinuz-3.10.0-957.el7.x86_64.hmac
-rwxr-xr-x. 1 root root 7445040 Sep 24 2018 vmlinuz-4.14.35-1818.3.3.el7uek.x86_64
-rw-r--r--. 1 root root 175 Sep 24 2018 .vmlinuz-4.14.35-1818.3.3.el7uek.x86_64.hmac


No new kernel is installed.

How can I commit the new kernel?

Regards,
H.
 
Old 12-17-2019, 06:24 AM   #2
dc.901
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Does "yum list installed kernel" show the kernel you installed?
 
Old 12-17-2019, 07:37 AM   #3
HTop
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[root@oel7 ~]# yum list installed kernel
Loaded plugins: langpacks, ulninfo
Installed Packages
kernel.x86_64 3.10.0-957.el7 @anaconda/7.6
 
Old 12-17-2019, 08:38 AM   #4
Sashajang
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Hello HTop,

This is Aleksandra with KernelCare.
Please submit your case to our Support Team on kernelcare website (I can not post a link here for some unknown reason) and they will help to sort it out in no time.

Last edited by Sashajang; 12-17-2019 at 08:55 AM.
 
Old 12-17-2019, 08:53 AM   #5
TB0ne
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Quote:
Originally Posted by Sashajang View Post
Hello HTop,

This is Aleksandra with KernelCare.
Please submit your case to our Support Team <***GARBAGE SPAMMER LINK REMOVED***> and they will help to sort it out in no time.
Spammer; reported.
 
Old 12-17-2019, 09:03 AM   #6
TB0ne
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Quote:
Originally Posted by Sashajang View Post
Hello HTop,

This is Aleksandra with KernelCare.
Please submit your case to our Support Team on kernelcare website (I can not post a link here for some unknown reason) and they will help to sort it out in no time.
You *DID* post a link, then removed it, so please don't say you can't 'for some unknown reason'.

It's a commercial product...if HTop is paying for that product, they have support options available through that KernelCare website, without advertising the 'ticketing system' link here.
 
Old 12-17-2019, 09:12 AM   #7
Sashajang
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Quote:
Originally Posted by TB0ne View Post
You *DID* post a link, then removed it, so please don't say you can't 'for some unknown reason'.

It's a commercial product...if HTop is paying for that product, they have support options available through that KernelCare website, without advertising the 'ticketing system' link here.
From William J. Stanton. Fundamentals of Marketing: "Advertising is a marketing communication that employs an openly sponsored, non-personal message to promote or sell a product, service or idea." None of this is about my message pointing the user to the support ticket system which will help him/her to sort out the issue.

@HTop, if you still need any help with this matter - please refer to our ticket system. Support people will be able to look into your case and help fast.
 
Old 12-17-2019, 10:00 AM   #8
TB0ne
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Location: Birmingham, Alabama
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Quote:
Originally Posted by Sashajang View Post
From William J. Stanton. Fundamentals of Marketing: "Advertising is a marketing communication that employs an openly sponsored, non-personal message to promote or sell a product, service or idea." None of this is about my message pointing the user to the support ticket system which will help him/her to sort out the issue.
...and yet you post links to a commercial website (yours, apparently), against the forum rules of advertising, since you are then explicitly directing people to a COMMERCIAL SERVICE.

Since you apparently are keen on definitions, you should look up what defines spam, and think about what you're posting, where, and why.
 
Old 12-17-2019, 02:06 PM   #9
HTop
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I'm not a paid user, I only would like to explore Kernelcare (instead of the costly Ksplice).
 
  


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