I cannot view eg BBC iplayer as I used to

mattnorb · 11-02-2008, 02:36 PM

Until recently I could view the previous week's programmes on BBC iplayer, but now each time I am told that I need Adobe Flash player. This is installed (version 10.0.12.36) but does not seem to come into use on the internet. I have Firefox version 3.0.3. This is a very recent problem which seemed to occur suddenly. I have uninstalled and re-installed flash player. When I try to install from Adobe web site I am told that I have a more up to date version already installed. What do you suggest?

kenneho · 11-03-2008, 01:45 AM

Does "about

lugins" report which flash version your bowser is currently running? If so: does it match the version you recently installed?

mattnorb · 11-04-2008, 05:28 AM

Thank you for your response.
When I look in 'Preferences/Manage add-ons/Plug-ins in Firefox browser, there is no mention of Flash player. But according to Package Manager 'Adobe Flash Plug-in' is installed and it is the latest version, version 10.

kenneho · 11-04-2008, 08:00 AM

Quote:

Originally Posted by mattnorb

Thank you for your response.
When I look in 'Preferences/Manage add-ons/Plug-ins in Firefox browser, there is no mention of Flash player. But according to Package Manager 'Adobe Flash Plug-in' is installed and it is the latest version, version 10.

Hmm...did you get the same result when running this:

Code:

about:plugins

in the address field?

I'm not sure if Flash player will be listed as an add-on.

mattnorb · 11-05-2008, 08:45 AM

Thank you!
Yes, but Flashplayer is not listed. I have Quick Time, media player, Realplayer and m-player listed there, among other things. (Adobe Reader, Iced tea, DivX player) What is my next move? And why has it suddenly stopped being available?

kenneho · 11-06-2008, 01:23 AM

Quote:

Originally Posted by mattnorb

Thank you!
Yes, but Flashplayer is not listed. I have Quick Time, media player, Realplayer and m-player listed there, among other things. (Adobe Reader, Iced tea, DivX player) What is my next move? And why has it suddenly stopped being available?

I'm not sure what's casuing this. But I've had some web browser plugins in the past that require a symlink from the plugin to the web browser. Maybe it's a long shot, but try googleing for it and see if you find anything.

mattnorb · 11-12-2008, 10:26 AM

Thank you, I keep trying. I found some 'symlink' information on the internet but as I type in the terminal it doesn't like what I type for firefox. The message I get is that it is not a directory. What should I try using there? What I have tried is "ln -sf Adobe Flashplayer firefox-3.0" and various other combinations of mozilla and firefox.

kenneho · 11-13-2008, 01:33 AM

Quote:

Originally Posted by mattnorb

Thank you, I keep trying. I found some 'symlink' information on the internet but as I type in the terminal it doesn't like what I type for firefox. The message I get is that it is not a directory. What should I try using there? What I have tried is "ln -sf Adobe Flashplayer firefox-3.0" and various other combinations of mozilla and firefox.

That command looks very strange, so I'm not surprised it doesn't work.

What disto are you using? Found this for Ubuntu, maybe it might be of some help: http://ubuntuforums.org/showthread.php?t=951194&page=2

If the problem you are having does have something to do with symlinking, it's possible that it is something like this that you need:

Code:

Create the symbolic link to the plugin:
$ cd /usr/lib/mozilla-1.5/plugins
$ ln -s /usr/lib/flash-plugin/libflashplayer.so libflashplayer.so

mattnorb · 11-17-2008, 02:35 PM

Thank you, using your suggestion i typed all that into the terminal and this is the result
"ln -s /usr/lib/flash-plugin/libflashplayer.so libflashplayer.so
ln: creating symbolic link `libflashplayer.so': File exists"
I followed the route into the Mozilla file usr/lib/mozilla/plugins and the flahplayer plugins show 'broken link' when I look at their properties. (So do the nphelix, but I don't know what they are about)

kenneho · 11-18-2008, 12:30 AM

Quote:

Originally Posted by mattnorb

Thank you, using your suggestion i typed all that into the terminal and this is the result
"ln -s /usr/lib/flash-plugin/libflashplayer.so libflashplayer.so
ln: creating symbolic link `libflashplayer.so': File exists"
I followed the route into the Mozilla file usr/lib/mozilla/plugins and the flahplayer plugins show 'broken link' when I look at their properties. (So do the nphelix, but I don't know what they are about)

What is the output of this command:

Code:

ls -l /usr/lib/flash-plugin/libflashplayer.so

?

As mentioned before, I'm not sure if this symlink thing is the cause of our problems. Have you found other information about this that may be relevant to you?

mattnorb · 11-19-2008, 08:48 AM

Response is ls: cannot access /usr/lib/flash-plugin/libflashplayer.so: No such file or directory

kenneho · 11-20-2008, 12:48 AM

Quote:

Originally Posted by mattnorb

Response is ls: cannot access /usr/lib/flash-plugin/libflashplayer.so: No such file or directory

Then you've got the wrong path. The code I pasted in a couple of postes ago weren't ment to be your exact solution (since I don't have access to your computer), but merely a hint at what _may_ solve your problem.

You could do some searching on google (you've got a few things now to enter into the search prompt) and see of you can read up on the subject.

dive · 11-20-2008, 02:08 AM

Try 'locate libflashplayer.so'

and wherever you find it copy or symlink it to ~/.mozilla/plugins/ or
/usr/lib/mozilla/plugins/

mattnorb · 11-23-2008, 03:56 PM

Thank you, Dive, I tried what you suggested and it looks to me as though the file is already there.
/home/mary/libflashplayer.so
/usr/lib/adobe-flashplugin/libflashplayer.so
/usr/lib/mozilla/plugins/libflashplayer.so
A new twist in the tale: I also have Mozilla Firefox installed in the 'Wine' area to access some websites that do not accept Linux. When I go to this version of Firefox, flashplayer works alright.

kenneho · 11-24-2008, 02:05 AM

Have you tried uninstalling and then reinstalling flash? You could try that, and if reinstalling the newest version doesn't work you can try installing an old one.