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Old 08-08-2012, 11:11 AM   #1
Registered: Nov 2003
Posts: 795

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Error message with two python scripts

Hello --

I am setting up a RoundUp ticket tracking server, and one of the components that I am trying to get to work is the email notification. There are two python scripts that can be used to this end. Each script is meant to be run as a cron job, and sends out notifications of open tickets. The scripts are attached to this posting.

I am testing each script by manually running it as root or non-root user using the following command syntax:

python <script>

I am encountering error messages when running either script. When I run the roundup-reminder script, the following error message is displayed on-screen:

File "", line 118
print >>body, '''
IndentationError: unindent does not match any outer indentation level
When I run the email_reminder script, the output is as follows:
Traceback (most recent call last):
File "", line 100, in <module>
File "", line 90, in run
File "", line 65, in _email_reminder
author = (self.db.config.detectors['MAIL_FROM_NAME'], self.db.config.detectors['MAIL_FROM_ADDRESS'])
File "/usr/lib/pymodules/python2.6/roundup/", line 1147, in __getitem__
return self._get_option(name).get()
File "/usr/lib/pymodules/python2.6/roundup/", line 1029, in _get_option
raise InvalidOptionError(name)
roundup.configuration.InvalidOptionError: Unsupported configuration option: MAIL_FROM_NAME
The version of python that is installed on the server is:

Python 2.6.5

while that of the MySQL server is the following:

Ver 14.14 Distrib 5.1.63, for debian-linux-gnu (i486) using readline 6.1

Can someone lend a hand here?

Attached Files
File Type: txt roundup-reminder.txt (6.4 KB, 8 views)
File Type: txt email_reminder.txt (3.0 KB, 10 views)
Old 08-08-2012, 07:57 PM   #2
Senior Member
Registered: Aug 2009
Posts: 3,790

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For the first one you seem to have switched to using 5 spaces for the indent starting at:
print >>body, '''
... it was 4 spaces further up.

For the second one you haven't posted the other modules you're importing but the error seems pretty obvious:
Unsupported configuration option: MAIL_FROM_NAME

Last edited by kbp; 08-08-2012 at 08:03 PM.


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