broken package after release upgrade

Janus84 · 04-25-2020, 03:32 AM

I have upgraded Kubuntu from 19.04 to 19.10 with single problem. I use cctv client on that machine 24/7 and it no longer works. I have purged and attempted to reinstall:

Code:

$ sudo dpkg -i exacqVisionClient_20.03.4.0_x64.deb 
Selecting previously unselected package edvrclient.
(Reading database ... 243506 files and directories currently installed.)
Preparing to unpack exacqVisionClient_20.03.4.0_x64.deb ...
Unpacking edvrclient (20.03.4.0) ...
Setting up edvrclient (20.03.4.0) ...
sed: can't read /opt/exacq/scripts/exacqVisionClientLauncher.sh: No such file or directory
gpg: WARNING: unsafe permissions on homedir '/usr/local/exacq/client/.gpg'
gpg: key BD6CF0DD30CF1030: "Exacq Technologies, LLC <support@exacq.com>" not changed
gpg: Total number processed: 1
gpg:              unchanged: 1
Processing triggers for shared-mime-info (1.10-1) ...

The /opt directory does not contain the sub-directories as printed.

Code:

$ ./edvrclient 
Loading avcodec version 58.35.100
ALSA lib pcm_dmix.c:1108:(snd_pcm_dmix_open) unable to open slave
ALSA lib pcm.c:2564:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.rear
ALSA lib pcm.c:2564:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.center_lfe
ALSA lib pcm.c:2564:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.side
ALSA lib pcm_route.c:869:(find_matching_chmap) Found no matching channel map
Cannot connect to server socket err = No such file or directory
Cannot connect to server request channel
jack server is not running or cannot be started
JackShmReadWritePtr::~JackShmReadWritePtr - Init not done for -1, skipping unlock
JackShmReadWritePtr::~JackShmReadWritePtr - Init not done for -1, skipping unlock
Cannot connect to server socket err = No such file or directory
Cannot connect to server request channel
jack server is not running or cannot be started
JackShmReadWritePtr::~JackShmReadWritePtr - Init not done for -1, skipping unlock
JackShmReadWritePtr::~JackShmReadWritePtr - Init not done for -1, skipping unlock
ALSA lib pcm_oss.c:377:(_snd_pcm_oss_open) Unknown field port
ALSA lib pcm_oss.c:377:(_snd_pcm_oss_open) Unknown field port
ALSA lib pcm_usb_stream.c:486:(_snd_pcm_usb_stream_open) Invalid type for card
ALSA lib pcm_usb_stream.c:486:(_snd_pcm_usb_stream_open) Invalid type for card
ALSA lib pcm_dmix.c:1108:(snd_pcm_dmix_open) unable to open slave
20:28:55: Warning: iCCP: known incorrect sRGB profile
20:28:55: Warning: iCCP: known incorrect sRGB profile
Name: x-www-browser
Link: /usr/bin/x-www-browser
Status: auto

libva info: VA-API version 1.3.0
libva info: va_getDriverName() returns 0
libva info: Trying to open dri/radeonsi_drv_video.so
libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/radeonsi_drv_video.so
libva error: dlopen of /usr/lib/x86_64-linux-gnu/dri/radeonsi_drv_video.so failed: /usr/local/exacq/client/libstdc++.so.6: version `GLIBCXX_3.4.26' not found (required by /lib/x86_64-linux-gnu/libLLVM-9.so.1)
libva info: Trying to open /usr/lib/dri/radeonsi_drv_video.so
libva info: va_openDriver() returns -1
VAAPI Error - vaInitialize: unknown libva error (-1)
libva info: VA-API version 1.3.0
libva info: va_getDriverName() returns 0
libva info: Trying to open dri/radeonsi_drv_video.so
libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/radeonsi_drv_video.so
libva error: dlopen of /usr/lib/x86_64-linux-gnu/dri/radeonsi_drv_video.so failed: /usr/local/exacq/client/libstdc++.so.6: version `GLIBCXX_3.4.26' not found (required by /lib/x86_64-linux-gnu/libLLVM-9.so.1)
libva info: Trying to open /usr/lib/dri/radeonsi_drv_video.so
libva info: va_openDriver() returns -1
VAAPI Error - vaInitialize: unknown libva error (-1)
libva info: VA-API version 1.3.0
libva info: va_getDriverName() returns 0
libva info: Trying to open dri/radeonsi_drv_video.so
libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/radeonsi_drv_video.so
libva error: dlopen of /usr/lib/x86_64-linux-gnu/dri/radeonsi_drv_video.so failed: /usr/local/exacq/client/libstdc++.so.6: version `GLIBCXX_3.4.26' not found (required by /lib/x86_64-linux-gnu/libLLVM-9.so.1)
libva info: Trying to open /usr/lib/dri/radeonsi_drv_video.so
libva info: va_openDriver() returns -1
VAAPI Error - vaInitialize: unknown libva error (-1)
libEGL warning: MESA-LOADER: failed to open radeonsi (search paths /usr/lib/x86_64-linux-gnu/dri:\$${ORIGIN}/dri:/usr/lib/dri)

libEGL warning: MESA-LOADER: failed to open radeonsi (search paths /usr/lib/x86_64-linux-gnu/dri:\$${ORIGIN}/dri:/usr/lib/dri)

libEGL warning: MESA-LOADER: failed to open swrast (search paths /usr/lib/x86_64-linux-gnu/dri:\$${ORIGIN}/dri:/usr/lib/dri)

libEGL warning: MESA-LOADER: failed to open swrast (search paths /usr/lib/x86_64-linux-gnu/dri:\$${ORIGIN}/dri:/usr/lib/dri)

libGL error: MESA-LOADER: failed to open radeonsi (search paths /usr/lib/x86_64-linux-gnu/dri:\$${ORIGIN}/dri:/usr/lib/dri)
libGL error: failed to load driver: radeonsi
libGL error: MESA-LOADER: failed to open radeonsi (search paths /usr/lib/x86_64-linux-gnu/dri:\$${ORIGIN}/dri:/usr/lib/dri)
libGL error: failed to load driver: radeonsi
libGL error: MESA-LOADER: failed to open swrast (search paths /usr/lib/x86_64-linux-gnu/dri:\$${ORIGIN}/dri:/usr/lib/dri)
libGL error: failed to load driver: swrast
The program 'edvrclient' received an X Window System error.
This probably reflects a bug in the program.
The error was 'GLXBadContext'.
  (Details: serial 47003 error_code 161 request_code 153 minor_code 6)
  (Note to programmers: normally, X errors are reported asynchronously;
   that is, you will receive the error a while after causing it.
   To debug your program, run it with the --sync command line
   option to change this behavior. You can then get a meaningful
   backtrace from your debugger if you break on the gdk_x_error() function.)
The program 'edvrclient' received an X Window System error.
This probably reflects a bug in the program.
The error was 'BadValue (integer parameter out of range for operation)'.
  (Details: serial 47002 error_code 2 request_code 153 minor_code 3)
  (Note to programmers: normally, X errors are reported asynchronously;
   that is, you will receive the error a while after causing it.
   To debug your program, run it with the --sync command line
   option to change this behavior. You can then get a meaningful
   backtrace from your debugger if you break on the gdk_x_error() function.)

ondoho · 04-25-2020, 05:14 AM

The install seems OK, despite some warnings.
But you have some GL (graphics accelaration) errors.
Maybe the program is not compatible with the new OS version? You checked their web pages, yes?

Janus84 · 04-25-2020, 06:04 AM

Quote:

You checked their web pages, yes?

I did now!
Should I attempt to install these even though it's in guide for 16.04?

Code:

Installing exacqVision Client in 64-bit Ubuntu 16.04

If desired, install hardware decompression dependencies with:
sudo apt-get install i965-va-driver:i386 libva-x11-1:i386
Install the deb file using the following commands:
sudo dpkg -i exacqVisionClientRC.deb
NOTE: You will encounter dependency errors. Fix them by running:
sudo apt-get install -f
Reboot

source https://www.exacq.com/kb/#loadAnswer...9-0050569f4466

I already have:
i965-va-driver/eoan,now 2.3.0-0ubuntu2 amd64 [installed,automatic]
libva-x11-2/eoan,now 2.5.0-1 amd64 [installed,automatic]

ondoho · 04-27-2020, 01:25 AM

Ah, you need 32-bit libraries.
Yes, install those.
But I wouldn't hold my breath:
It clearly says Ubuntu 16.04.
You're on 19.10 now.

Janus84 · 04-27-2020, 07:17 PM

This didn't fix it.
I've tried to install the client on Debian Buster and it worked - so I'm now running that.