Hi!

I've created a Cups Server on Ubuntu and I'm trying to print from multi-parametric monitor to PDF, but the information is not sent.
Some observations:

- I configured the printer using the printer-driver-cups-pdf package.

-Other "normal" machines on the same network print-to-PDF on that CUPS server works fine

-The parametric monitor uses Webmin Interface to add printer, only using IP address and Printer Name (no port, no http:, no ipp, etc)

-About printing, the parametric monitor tech support manual says:
Outbound Connections:
Destination Device: Printer
Protocol: TCP
Destination Port: 631

-After send print test page:

/var/log/cups: no data

Tcpdump log:
19:16:48.438306 IP 192.168.2.20.50612 > 192.168.2.2.631: Flags [S], seq 3376652811, win 5840, options [mss 1460,sackOK,TS val 1136624 ecr 0,nop,wscale 5], length 0
19:16:48.439299 IP 192.168.2.20.50612 > 192.168.2.2.631: Flags [.], ack 4047344376, win 183, options [nop,nop,TS val 1136625 ecr 271325], length 0
19:16:48.442900 IP 192.168.2.20.50612 > 192.168.2.2.631: Flags [P.], seq 0:136, ack 1, win 183, options [nop,nop,TS val 1136628 ecr 271325], length 136
19:16:48.459695 IP 192.168.2.20.50612 > 192.168.2.2.631: Flags [P.], seq 136:509, ack 1, win 183, options [nop,nop,TS val 1136645 ecr 271326], length 373
19:16:48.556275 IP 192.168.2.20.50612 > 192.168.2.2.631: Flags [.], ack 26, win 183, options [nop,nop,TS val 1136728 ecr 271351], length 0
19:16:48.560213 IP 192.168.2.20.50612 > 192.168.2.2.631: Flags [.], ack 233, win 216, options [nop,nop,TS val 1136742 ecr 271354], length 0
19:16:48.560237 IP 192.168.2.20.50612 > 192.168.2.2.631: Flags [.], ack 363, win 250, options [nop,nop,TS val 1136742 ecr 271355], length 0
19:16:48.560243 IP 192.168.2.20.50612 > 192.168.2.2.631: Flags [F.], seq 509, ack 363, win 250, options [nop,nop,TS val 1136746 ecr 271355], length 0
19:16:48.682306 IP 192.168.2.20.50612 > 192.168.2.2.631: Flags [.], ack 364, win 250, options [nop,nop,TS val 1136752 ecr 271357], length 0

Monitor multi parametric address: 192.168.2.20
CUPS Server address: 192.168.2.2

Monitor:
http://www3.gehealthcare.com/en/prod...e_monitor_b650 (OS Linux)

Any ideas?

Thanks!

Welcome to LinuxQuestions

What version of Ubuntu is running on the server?

So nothing in the cups error_log, access_log, page_log or cups-pdf_log?

The printer name is case sensitive, did you set up the monitor using Cups-PDF?

Are there any other print options on the monitor? Is there a local technician for the monitor that is available to ask if there are any problems or bugs with printing?

Hi Michael, thanks for helping me.

Ubuntu 14.10

No errors. It seems like the information sent from monitor its not coming to Server. But ping and tcpdump commands show just the contrary.

I used case sensitive.

No other options, only ip address and printer name. Which socket uses this informations? (I'm with the equipment on my side)

This equipment works with network PCL5 compatible printers.

Normally, to print directly to cups you would use http://IP or hostname:631/printers/printer_name. Not enough information to know how the monitor print function works. If the monitor is not configured to print to the printer queue then that might be causing your problem.

I assume this set correctly. In the file /usr/share/cups/mime/mime.convs the following line should not be commented (#).

application/octet-stream application/vnd.cups-raw 0 -

I assume the monitor can printer directly to a real network printer?

This line application/octet-stream application/vnd.cups-raw 0 - is ok.

The monitor can print directly (Only usb or network PCL5 compatible printers)

Which protocol is used by these printers ?

Thanks!

I simulated as best I could a print job from the monitor by transmitting a file via netcat. The windows print to file saves it in the printer raw format so it is real PCL code not that it matters.

nc 192.168.0.199 631 < test_file.prn

And the cups error message (error_log):
So as expected since you can not specify the printer queue you can not print via cups. Possible to come up with an alternative method but my only solution is on a standalone computer.

That makes sense.

I would hardly be able to help with GE support, so I'll stop for now.

Thank you, michaelk!