usb won't work in printer/ scanner - gives error message
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usb won't work in printer/ scanner - gives error message
printer: hp officejet pro 6830
purpose: scan directly from printer/scanner to usb
I have 1 usb that works with the printer when I hit "scan, then memory device, then put in usb."
I have 1 usb that does NOT work with the printer when I do the same thing.
The usb that works likely has infected files so I bought a new usb. I originally formatted the new usb to linux, but when that didn't work in the printer/scanner, in which I got the error message, I then formatted it to windows. But that didn't work either. The printer error message said "corrupted or uses an unsupported format such as NTFS" - both times.
The fdisk -l readout for usb that WORKS:
boot: *
start: 64
end: 31457216
sectors: 31457216
id: b
size: 15Gb
type: w95 fat 32
The fdisk -l readout for usb that DOESN'T WORK:
boot: (doesn't say anything/ no symbols...)
start: 32
end: 30605311
sectors: 30605280
size: 14.6 Gb
id: c
type: w95 fat 32 (LBA)
The main thing I notice is that the "start" for the working usb is 64 and for the non-working usb is 32. The non-working usb was formatted in a 32-bit computer. The working one was never formatted, just used as it came, and had windows files saved to it.
I saved 1 file from my computer to the scanning non-working usb just to make sure I could save there.
What do I need to do to get the non-working usb to work and/or give a fdisk readout like the other one? Did I ruin the usb by formatting it to linux and then back to windows? When it formatted to windows, it erased with "zeroes" automatically.
Let me see if I understand what you are trying to do. As I read, you want the scanning application scan the document and save it directly to a USB drive without operator intervention. If I am misinterpreting your intent, please straighten me out.
Just as an aside, I use Xsane to scan from my HP Officejet 5740. It scans the document into Xsane, and from Xsane I can save it to any directory I wish, including the USB drives.
As a shot in the dark, have you tried saving a file to the USB drive to verify that you have write permissions.
Some HP models do have the capability to scan directly to a USB flash drive plugged into the printer. As far as I know FAT32 should work however your partition ID on the non working drive is c versus b. While a computer might not care how the drive is formatted FAT32 or FAT32 LBA the printer might.
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