Unexpected token error.

lorinfarr · 11-04-2011, 03:40 PM

I have a message that came up on my Chirosoft Software program that says:Message: "This is an unexpected token. The expected token is 'EndElement'. Line 163, position 36.
Source: System.Xml Method: Read Any ideas on what I need to do as it will not allow me to enter any of my patient files.
Thanks, LF

catkin · 11-05-2011, 01:53 AM

Chirosoft publish paid-for software. Doesn't that payment include support?

lorinfarr · 11-06-2011, 04:00 PM

The software company only offered a 3 month tech support when I purchased the software. I have had the program for 4 years now and never had a problem, so I have not paid for the yearly tech support which comes to $1000.00. Trying to solve this issue without purchasing the tech support, but I also know this is an internal issue just with this software and I may not find help elsewhere.
Any ideas???