Redmine Issue tab

divyashree · 11-01-2010, 07:09 AM

I have redmine installed on Suse . Before some days it was working fine. Now the the 'issues' tab under project gives internal error.

I am not getting any way to resolve this ..

prayag_pjs · 11-01-2010, 11:56 PM

What redmine version? Please also post the error trace from log/production.log.

divyashree · 11-02-2010, 01:29 AM

Quote:

Originally Posted by prayag_pjs

What redmine version? Please also post the error trace from log/production.log.

Hi Prayag, I am using redmine version 1.0.1 and the production.log in the ~ is empty.

divyashree · 11-02-2010, 06:36 AM

This is the log when I am clicking on the issues tab,

Quote:

Processing IssuesController#index (for 192.168.0.100 at 2010-10-31 07:13:05) [GET]
Parameters: {"project_id"=>"cair-vr", "action"=>"index", "controller"=>"issues"}
Rendering template within layouts/base
Rendering issues/index.rhtml

ActionView::TemplateError (undefined method `-' for nil:NilClass) on line #16 of app/views/issues/_list.rhtml:
13: </tr></thead>
14: <% previous_group = false %>
15: <tbody>
16: <% issue_list(issues) do |issue, level| -%>
17: <% if @query.grouped? && (group = @query.group_by_column.value(issue)) != previous_group %>
18: <% reset_cycle %>
19: <tr class="group open">

app/helpers/issues_helper.rb:28:in `issue_list'
app/helpers/issues_helper.rb:23:in `issue_list'
app/views/issues/_list.rhtml:16:in `_run_rhtml_app47views47issues47_list46rhtml_locals_issues_list_object_query'
app/views/issues/_list.rhtml:1:in `_run_rhtml_app47views47issues47_list46rhtml_locals_issues_list_object_query'
app/views/issues/index.rhtml:62:in `_run_rhtml_app47views47issues47index46rhtml'
app/controllers/issues_controller.rb:85:in `index'
app/controllers/issues_controller.rb:84:in `index'
/usr/lib64/ruby/1.8/thread.rb:135:in `synchronize'
/usr/lib64/ruby/1.8/webrick/httpserver.rb:104:in `service'
/usr/lib64/ruby/1.8/webrick/httpserver.rb:65:in `run'
/usr/lib64/ruby/1.8/webrick/server.rb:173:in `start_thread'
/usr/lib64/ruby/1.8/webrick/server.rb:162:in `start_thread'
/usr/lib64/ruby/1.8/webrick/server.rb:95:in `start'
/usr/lib64/ruby/1.8/webrick/server.rb:92:in `start'
/usr/lib64/ruby/1.8/webrick/server.rb:23:in `start'
/usr/lib64/ruby/1.8/webrick/server.rb:82:in `start'

Rendering /srv/www/htdocs/redmine/public/500.html (500 Internal Server Error)

TB0ne · 11-02-2010, 07:40 AM

Quote:

Originally Posted by divyashree

This is the log when I am clicking on the issues tab,

Did you try to check the Redmine forums?? This was reported there, along with several options for fixing it. Chief among them was stopping Redmine, and removing any old session files, then restarting.

divyashree · 11-03-2010, 01:11 AM

Quote:

Originally Posted by TB0ne

Did you try to check the Redmine forums?? This was reported there, along with several options for fixing it. Chief among them was stopping Redmine, and removing any old session files, then restarting.

Yes I have posted there the same question but not a single answer I have received.

TB0ne · 11-03-2010, 08:07 AM

Quote:

Originally Posted by divyashree

Yes I have posted there the same question but not a single answer I have received.

And did you stop the services and remove old session files?? And that question was found on the Redmine forums, along with many answers...did you try any of it?

divyashree · 11-03-2010, 09:05 AM

Quote:

Originally Posted by TB0ne

And did you stop the services and remove old session files?? And that question was found on the Redmine forums, along with many answers...did you try any of it?

I tried it by stoping the service and start the service ,but how to remove the old session files ?

TB0ne · 11-03-2010, 09:07 AM

Quote:

Originally Posted by divyashree

I tried it by stoping the service and start the service ,but how to remove the old session files ?

I thought you had posted this/researched it on the Redmine forums????

http://www.redmine.org/issues/3441

divyashree · 11-03-2010, 12:15 PM

Quote:

Originally Posted by TB0ne

I thought you had posted this/researched it on the Redmine forums????

http://www.redmine.org/issues/3441

Thanks for searching for me,but this doesnot work for me.