[SOLVED] PS/2 touchpad not working correctly

mare413 · 12-09-2018, 07:01 PM

This doesnt happen always, but sometimes after booting the touchpad wont work, cursor move on its own and it is unresponsive. After running "dmesg | grep -i elantech" (which i found online and im not sure what it does) i get this:

Code:

[    3.363796] psmouse serio2: elantech: assuming hardware version 3 (with firmware version 0x254f00)
[    3.568115] psmouse serio2: elantech: elantech_send_cmd query 0x02 failed.
[    3.568121] psmouse serio2: elantech: failed to query capabilities.
[    3.875618] input: PS/2 Elantech Touchpad as /devices/platform/i8042/serio2/input/input11

I also noticed that under Input Devices on System Settings it says that there is no touchpad, and it recognizes it as a mouse, so i cant use multitouch. Any help is appreciated.

ondoho · 12-10-2018, 12:13 AM

important information about your distro (i'm guessing ubuntu) and hardware (!) is missing.

please provide it.

in a terminal, enter 'synclient' and copy-paste its COMPLETE output here.
in a terminal, enter 'xinput' and copy-paste its COMPLETE output here.

use code tags for code (look at my signature).

mare413 · 12-11-2018, 03:11 PM

sorry for taking so long to reply, here's the output of neoetch:

Code:

OS: KDE neon User Edition 5.14 x86_64 
Host: Presario 21 0.1 
Kernel: 4.15.0-42-generic 
Uptime: 2 hours, 23 mins 
Packages: 1710 
Shell: bash 4.4.19 
Resolution: 1366x768 
DE: KDE 
WM: KWin 
WM Theme: Arc-Dark 
Theme: Arc Dark [KDE], Breeze [GTK3] 
Icons: Breeze-dark [KDE], Breeze-dark [GTK3] 
Terminal: konsole 
CPU: Intel i3-3227U (4) @ 1.900GHz 
GPU: Intel 3rd Gen Core processor Graphics Controller 
Memory: 822MiB / 3780MiB

The synclient output was this: "Couldn't find synaptics properties. No synaptics driver loaded?"

And xinput:

Code:

⎡ Virtual core pointer                          id=2    [master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer                id=4    [slave  pointer  (2)]
⎜   ↳ PS/2 Elantech Touchpad                    id=12   [slave  pointer  (2)]
⎣ Virtual core keyboard                         id=3    [master keyboard (2)]
    ↳ Virtual core XTEST keyboard               id=5    [slave  keyboard (3)]
    ↳ Power Button                              id=6    [slave  keyboard (3)]
    ↳ Video Bus                                 id=7    [slave  keyboard (3)]
    ↳ Power Button                              id=8    [slave  keyboard (3)]
    ↳ Sleep Button                              id=9    [slave  keyboard (3)]
    ↳ USB Video Device                          id=10   [slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard              id=11   [slave  keyboard (3)]

ondoho · 12-12-2018, 01:58 AM

the output couldn't be clearer, you have an elantech touchpad, not the (much more common) synaptic type.
this was apparent already in post #1, but not clear enough for my taste.
anyhow, a search like this should get you going (kde neon is ubuntu-based).

Chripcikas · 12-12-2018, 05:29 PM

Had a similar issue, follow the link, hope it helps.

ps. Your Elantech touchpad recognized as a PS/2 mouse right now. It needs to read "ETPS/2 Elantech Touchpad".

https://www.linuxquestions.org/quest...ro-4175608561/

KIOPRET · 12-15-2018, 03:23 AM

Linux supports ps/2 ? I didn't know it does, maybe you'd better use a virtual machine or something like that? It often helps with old things

mare413 · 12-16-2018, 12:06 PM

Quote:

Originally Posted by Chripcikas

Had a similar issue, follow the link, hope it helps.

ps. Your Elantech touchpad recognized as a PS/2 mouse right now. It needs to read "ETPS/2 Elantech Touchpad".

https://www.linuxquestions.org/quest...ro-4175608561/

Yess, this did it. Working correctly now, many thanks to everyone who replied to the thread.