HP printer problem

sachin.davra · 12-18-2013, 07:21 AM

Hi,

I am stucked into a printer problem that if any of the users give print command then printer doesn't give print out untill i restart the printer. after restarting printer it gives printe out. i am not able to understand what the problem is? Could anyone help in this issue? and one more info if i dont restart the printer then it takes very long time to print any thing.

hp laser jet printer
network printer.
we have centos 5 and centos6 and windows 7 in our environment. it happens in every machine.

Shadow_7 · 12-18-2013, 08:52 AM

Any pending firmware updates for the printer?

michaelk · 12-18-2013, 09:08 AM

What is the model number for the printer. Is it configured with a static IP address?
Is each computer printing directly to the printer?

sachin.davra · 12-19-2013, 12:50 AM

Quote:

Originally Posted by Shadow_7

Any pending firmware updates for the printer?

not pending any firmware updates. it use to work erlier. but since 20 days it is acting like this.

sachin.davra · 12-19-2013, 12:52 AM

Quote:

Originally Posted by michaelk

What is the model number for the printer. Is it configured with a static IP address?
Is each computer printing directly to the printer?

Thnx for repling. model no of printer is mfp1510P. yes it is configured with static ip address.

actually it is network printer. so it is connected via ethernet network.

michaelk · 12-19-2013, 06:55 AM

The model number does not look correct. I could not find a MFP 1510P printer.

As to the second question. Is each computer setup to print directly to the HP?

Can you print test pages from each computer successfully?