I decided to try my luck with SMC tech support, despite the sorry state of resposnes from them discussed in this thread. Anyway, the first response I got was that they are aware of the problem:
> Thank you for choosing SMC Networks, Inc.
>
> From your mail, I understand that you are experiencing Trailer Page issue
> with the Barricade Print Server from the ABR with Part No 750.5432. As
you
> have correctly understood, the Trailer page Issue from Linux has been
> fixed in the firmware for AWBR ( 750.5435 ) and ABR ( 750.5702 & 5756 ).
> The Updates for the ABR Part No 750.5432 will be posted on the website as
> soon as it is released. The firmware of the Router has to definitely
match
> with the Part No of the Router.
>
> If you need further assistance, please reply with history to this email.
>
> Regards,
>
> Suresh Babu
> SMC Networks Technical Support
> 1-800-SMC-4YOU
>
techsupport@smc.com
NOTE: if you "reply" to the email, it's bounced back as a bogus address. I had to copy and paste the "history" and resend to
techsupport@smc.com.
I asked when SMC will get around to posting a fix for other (actually my part no.) and the response:
> Thank you for choosing SMC Networks, Inc.
> We are sorry to say that as of now we do not know the exact time of release
> as we are working on that ,but since SMC always upgrades its products in
> the future the same will be released soon in the website
www.smc.com .We
> suggest you to visit our website
www.smc.com regularly or else you can send
> us email regarding the latest updates .
It's difficult to understand why only selected part no.s get fixed? Seems like it should be the same basic fix for all. How hard can it be to do the fix and post 'em?
I appreciate you efforts, RonS, and hope we can soon stop killing so many trees unnecessarily.