Wifi tab will not turn on.

Wm39 · 10-09-2018, 04:20 PM

Mint 17.3, 18.2, and now 18.3 . Wifi worked fine for last 2 years and now cannot find wireless networks. Looking for more info on trouble shooting network issues.

AwesomeMachine · 10-09-2018, 06:40 PM

Hello Wm39,

Welcome!

Check 'iwconfig' to see if the wireless interface is up. Did you recently change something, like do an upgrade? Try:

Code:

$ lspci | grep -i wireless

to see which networking adapter you have.

frankbell · 10-09-2018, 08:08 PM

It's possible the wireless card has failed. That happened to one of my laptops once (six months later, the whole computer failed). If it's a laptop, one test might be to take it a place with public wifi and check whether it works there. If it does, you may have problems with your wireless access point.

Does a wired connection work?

Wm39 · 10-11-2018, 08:51 AM

Quote:

Originally Posted by AwesomeMachine

Hello Wm39,

Welcome!

Check 'iwconfig' to see if the wireless interface is up. Did you recently change something, like do an upgrade? Try:

Code:

$ lspci | grep -i wireless

to see which networking adapter you have.

Thanks for reply,AwesomeMachine; the adapter is Qualcom Atheros AR242x (PCI-Express). The Ethernet wired does work. I suspect as FrankBell did a possible card failure as the HPg60 is about 12 years old. And yes, I did upgrade from 18.2 to 18.3 but, worked fine for about 3 months then out of the blue....Wm39

Wm39 · 10-11-2018, 08:57 AM

Quote:

Originally Posted by frankbell

It's possible the wireless card has failed. That happened to one of my laptops once (six months later, the whole computer failed). If it's a laptop, one test might be to take it a place with public wifi and check whether it works there. If it does, you may have problems with your wireless access point.

Does a wired connection work?

Thanks frankbell for your reply, yes, the wired connection works, and I do suspect the card as failing. the HPG60 laptop is about 12 years old.

Yesterday, did a clean boot 17.3, wireless did not work. Upgraded to 18.3--same result--wired but, no wireless.

Thanks again. Sort of fun exploring Linux issues, learning a lot.wm39