hi guys thanks for the reply. just for your information i have a masters degree in using google search. cant find any file or folder named var. then again i dont know if my OS installed completely from the youtube videos ive seen i should have stuff on the left on my desktop. i will post a reply when i get round to the rest of the things you have said to try.
many thanks
sean
here is a bunch of stuff from another post. its basicy same question. i did some commands
<pre><font color="#8AE234"><b>sean1@sean1-Nitro-AN515-41</b></font>:<font color="#729FCF"><b>~</b></font>$ uname -rvm
4.15.0-39-generic #42-Ubuntu SMP Tue Oct 23 15:48:01 UTC 2018 x86_64
<font color="#8AE234"><b>sean1@sean1-Nitro-AN515-41</b></font>:<font color="#729FCF"><b>~</b></font>$ cat /etc/*release*
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=18.04
DISTRIB_CODENAME=bionic
DISTRIB_DESCRIPTION="Ubuntu 18.04.1 LTS"
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=16.04
DISTRIB_CODENAME=xenial
DISTRIB_DESCRIPTION="Ubuntu*GamePack 16.04 UALinux"
NAME="Ubuntu"
VERSION="18.04.1 LTS (Bionic Beaver)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 18.04.1 LTS"
VERSION_ID="18.04"
HOME_URL="
https://www.ubuntu.com/"
SUPPORT_URL="
https://help.ubuntu.com/"
BUG_REPORT_URL="
https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="
https://www.ubuntu.com/legal/terms-a...y-policy"
VERSION_CODENAME=bionic
UBUNTU_CODENAME=bionic
<font color="#8AE234"><b>sean1@sean1-Nitro-AN515-41</b></font>:<font color="#729FCF"><b>~</b></font>$ lspci -k
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1576
Subsystem: Acer Incorporated [ALI] Device 1213
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Device 1577
Subsystem: Acer Incorporated [ALI] Device 1213
00:01.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Carrizo (rev cc)
Subsystem: Acer Incorporated [ALI] Carrizo
Kernel driver in use: amdgpu
Kernel modules: amdgpu
00:01.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Kabini HDMI/DP Audio
Subsystem: Acer Incorporated [ALI] Kabini HDMI/DP Audio
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 157b
00:02.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 157c
Kernel driver in use: pcieport
Kernel modules: shpchp
00:02.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 157c
Kernel driver in use: pcieport
Kernel modules: shpchp
00:03.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 157b
00:03.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 157c
Kernel driver in use: pcieport
Kernel modules: shpchp
00:08.0 Encryption controller: Advanced Micro Devices, Inc. [AMD] Device 1578
Subsystem: Acer Incorporated [ALI] Device 1213
00:09.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 157d
00:09.2 Audio device: Advanced Micro Devices, Inc. [AMD] Device 157a
Subsystem: Acer Incorporated [ALI] Device 1213
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
00:10.0 USB controller: Advanced Micro Devices, Inc. [AMD] FCH USB XHCI Controller (rev 20)
Subsystem: Acer Incorporated [ALI] FCH USB XHCI Controller
Kernel driver in use: xhci_hcd
00:11.0 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] (rev 49)
Subsystem: Acer Incorporated [ALI] FCH SATA Controller [AHCI mode]
Kernel driver in use: ahci
Kernel modules: ahci
00:12.0 USB controller: Advanced Micro Devices, Inc. [AMD] FCH USB EHCI Controller (rev 49)
Subsystem: Acer Incorporated [ALI] FCH USB EHCI Controller
Kernel driver in use: ehci-pci
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 4a)
Subsystem: Acer Incorporated [ALI] FCH SMBus Controller
Kernel driver in use: piix4_smbus
Kernel modules: i2c_piix4, sp5100_tco
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 11)
Subsystem: Acer Incorporated [ALI] FCH LPC Bridge
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1570
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1571
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1572
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1573
Kernel driver in use: k10temp
Kernel modules: k10temp
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1574
Kernel driver in use: fam15h_power
Kernel modules: fam15h_power
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 1575
01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTL8411B PCI Express Card Reader (rev 01)
Subsystem: Acer Incorporated [ALI] RTL8411B PCI Express Card Reader
Kernel driver in use: rtsx_pci
Kernel modules: rtsx_pci
01:00.1 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 12)
Subsystem: Acer Incorporated [ALI] RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
Kernel driver in use: r8169
Kernel modules: r8169
02:00.0 Network controller: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter (rev 32)
Subsystem: Lite-On Communications Inc QCA6174 802.11ac Wireless Network Adapter
Kernel driver in use: ath10k_pci
Kernel modules: ath10k_pci
03:00.0 Display controller: Advanced Micro Devices, Inc. [AMD/ATI] Polaris12 (rev ff)
Kernel driver in use: amdgpu
Kernel modules: amdgpu
<font color="#8AE234"><b>sean1@sean1-Nitro-AN515-41</b></font>:<font color="#729FCF"><b>~</b></font>$ journalctl -b
-- Logs begin at Thu 2018-11-15 17:33:27 GMT, end at Sun 2018-11-18 16:44:02 GMT. --
Nov 18 16:21:09 sean1-Nitro-AN515-41 kernel: <b>Linux version 4.15.0-39-generic (buildd@lgw01-amd64-054) (gcc version 7.3.0 (U</b>
Nov 18 16:21:09 sean1-Nitro-AN515-41 kernel: Command line: BOOT_IMAGE=/boot/vmlinuz-4.15.0-39-generic root=UUID=cc6206be-ad
Nov 18 16:21:09 sean1-Nitro-AN515-41 kernel: KERNEL supported cpus:
Nov 18 16:21:09 sean1-Nitro-AN515-41 kernel: Intel GenuineIntel
Nov 18 16:21:09 sean1-Nitro-AN515-41 kernel: AMD AuthenticAMD
Nov 18 16:21:09 sean1-Nitro-AN515-41 kernel: Centaur CentaurHauls
Nov 18 16:21:09 sean1-Nitro-AN515-41 kernel: [Firmware Info]: CPU: Re-enabling disabled Topology Extensions Support.
Nov 18 16:21:09 sean1-Nitro-AN515-41 kernel: x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point registers'
Nov 18 16:21:09 sean1-Nitro-AN515-41 kernel: x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers'
Nov 18 16:21:09 sean1-Nitro-AN515-41 kernel: x86/fpu: Supporting XSAVE feature 0x004: 'AVX registers'
Nov 18 16:21:09 sean1-Nitro-AN515-41 kernel: x86/fpu: xstate_offset[2]: 576, xstate_sizes[2]: 256
Nov 18 16:21:09 sean1-Nitro-AN515-41 kernel: x86/fpu: Enabled xstate features 0x7, context size is 832 bytes, using 'standa
Nov 18 16:21:09 sean1-Nitro-AN515-41 kernel: e820: BIOS-provided physical RAM map:
Nov 18 16:21:09 sean1-Nitro-AN515-41 kernel: BIOS-e820: [mem 0x0000000000000000-0x0000000000086fff] usable
Nov 18 16:21:09 sean1-Nitro-AN515-41 kernel: BIOS-e820: [mem 0x0000000000087000-0x0000000000087fff] reserved
Nov 18 16:21:09 sean1-Nitro-AN515-41 kernel: BIOS-e820: [mem 0x0000000000088000-0x000000000009ffff] usable
Nov 18 16:21:09 sean1-Nitro-AN515-41 kernel: BIOS-e820: [mem 0x00000000000a0000-0x00000000000bffff] reserved
Nov 18 16:21:09 sean1-Nitro-AN515-41 kernel: BIOS-e820: [mem 0x0000000000100000-0x00000000b93b4fff] usable
Nov 18 16:21:09 sean1-Nitro-AN515-41 kernel: BIOS-e820: [mem 0x00000000b93b5000-0x00000000b9db4fff] ACPI NVS
Nov 18 16:21:09 sean1-Nitro-AN515-41 kernel: BIOS-e820: [mem 0x00000000b9db5000-0x00000000befbdfff] usable
Nov 18 16:21:09 sean1-Nitro-AN515-41 kernel: BIOS-e820: [mem 0x00000000befbe000-0x00000000bf1bdfff] type 20
Nov 18 16:21:09 sean1-Nitro-AN515-41 kernel: BIOS-e820: [mem 0x00000000bf1be000-0x00000000bf8bdfff] reserved
<span style="background-color:#FFFFFF"><font color="#300A24">lines 1-23</font></span>
</pre>