[SOLVED] Wireless keyboard has no response in Ubuntu

abejarano · 03-21-2021, 01:23 AM

My Artech HW086 has no response when connected in Ubuntu 20.04. Here is the lusb output
lsusb
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 03f0:e92a HP, Inc HP LaserJet Pro M118-M119
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 1a40:0101 Terminus Technology Inc. Hub
Bus 001 Device 004: ID 1a40:0101 Terminus Technology Inc. Hub
Bus 001 Device 003: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
Bus 001 Device 002: ID 0781:5595 SanDisk Corp. Ultra USB 3.0
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Artech has not responded to my question of its function with Linux. Is it possible to configure my system to get it to work? I am not a programmer but am functional with the terminal and configuration files.

floppy_stuttgart · 03-21-2021, 04:04 AM

you write "Wireless Keyboard" but we dont see any usb bluetooth in the lsusb.
https://www.amazon.com/Arteck-Wirele.../dp/B073TSKFRX
Is your bluetooth usb emitter/recepter screwed up or not recognized by the kernel?
1. boot without the usb connected
2. connect the usb in the pc
3. post here the "dmesg" output showing the events after plugging the usb

or simply the usb2.0 nano emitter/receiver dont like the usb3.0 ? you have 2 of them "1d6b:0003 Linux Foundation 3.0 root hub"

Brains · 03-22-2021, 03:00 PM

Quote:

I am not a programmer but am functional with the terminal and configuration files.

As mentioned by floppy_stuttgart, knowing what chip the USB dongle has is required information. Best to get it's Vendor/Product ID (xxxx:zzzz). This can be obtained by unplugging the dongle, open the terminal and run the command in red below, there will be 10 or so lines of output then the cursor will wait for an event. Now plug in the dongle and something should show up including the Vendor/Product ID. Hit Ctrl+C after you get the output you need. I include an example:

Code:

jo@willy ~ $ journalctl -f
-- Journal begins at Sun 2021-03-07 14:37:20 -00. --
Mar 22 12:50:28 willy systemd[1]: Starting Cleanup of Temporary Directories...
Mar 22 12:50:28 willy systemd[1]: systemd-tmpfiles-clean.service: Succeeded.
Mar 22 12:50:28 willy systemd[1]: Finished Cleanup of Temporary Directories.
Mar 22 12:52:43 willy wpa_supplicant[595]: wlp2s0: CTRL-EVENT-SIGNAL-CHANGE above=1 signal=-49 noise=-105 txrate=144400
Mar 22 12:57:02 willy systemd[602]: Started Konsole - Terminal.
Mar 22 12:57:02 willy systemd[602]: Started Konsole - Terminal.
Mar 22 12:57:02 willy kwin_x11[662]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 14907, resource id: 33554560, major code: 18 (ChangeProperty), minor code: 0
Mar 22 12:57:05 willy kwin_x11[662]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 15873, resource id: 67108885, major code: 18 (ChangeProperty), minor code: 0
Mar 22 12:57:05 willy systemd[602]: app-org.kde.konsole-610ca6db535b4592b87eefc854e86824.scope: Succeeded.
Mar 22 12:57:05 willy kwin_x11[662]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 15889, resource id: 33554561, major code: 18 (ChangeProperty), minor code: 0
Mar 22 12:57:27 willy kernel: usb 1-4: new high-speed USB device number 4 using xhci_hcd
Mar 22 12:57:27 willy kernel: usb 1-4: New USB device found, idVendor=0b05, idProduct=17d1, bcdDevice= 1.00
Mar 22 12:57:27 willy kernel: usb 1-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Mar 22 12:57:27 willy kernel: usb 1-4: Product: WiFi
Mar 22 12:57:27 willy kernel: usb 1-4: Manufacturer: MediaTek
Mar 22 12:57:27 willy kernel: usb 1-4: SerialNumber: 1.0
Mar 22 12:57:27 willy upowerd[731]: treating change event as add on /sys/devices/pci0000:00/0000:00:14.0/usb1/1-

Emerson · 03-22-2021, 03:15 PM

All USB devices show up in lsusb, regardless whether kernel has driver for it or not. In this case it is not listed, thus it has some hardware issue. Will it work in some other port, in some other computer?

jefro · 03-22-2021, 04:06 PM

Does the keyboard work in bios?