USB CD/DVD drive works on Ubuntu but has read errors on Debian

YvanM · 01-18-2018, 08:52 AM

Hi,

I am hitting a strange issue, and I need help.

As my new laptop does not have a CD drive, I bought an external one. Unfortunately, I get very often read errors, but only when using Debian. After many experiments, I can say that the drive:

works on Ubuntu (tested with Mint 18.3 installed with kernel 4.13.0-26-generic, and live USB on different computers)
works on Windows 8 (tested on one computer)
does not work on Debian (tested on 3 computers, with current stable and testing, kernels 4.9.0-4-amd64, 4.11.0-1-amd64, 4.13.4-1-pve, 4.14.0-2-amd64)

My questions are:

Do you have any idea what I could try (kernel or module parameter for example)?
What other information should I provide before submitting a bug report to Debian?

The same multisession CD is used for all tests (this one is convenient because read errors appear just after USB connection).

Errors shows up as follow:

Code:

[  220.934673] usb 1-2: new high-speed USB device number 3 using xhci_hcd
[  221.084438] usb 1-2: New USB device found, idVendor=13fd, idProduct=1140
[  221.084442] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[  221.084444] usb 1-2: Product: CTF     M.6B            
[  221.084447] usb 1-2: Manufacturer: Initio          
[  221.084449] usb 1-2: SerialNumber: 0000000000000000
[  221.614029] usb-storage 1-2:1.0: USB Mass Storage device detected
[  221.614275] scsi host4: usb-storage 1-2:1.0
[  221.614390] usbcore: registered new interface driver usb-storage
[  221.615795] usbcore: registered new interface driver uas
[  222.639146] scsi 4:0:0:0: CD-ROM            TEAC     DV-W28SLCTF      M.6B PQ: 0 ANSI: 0
[  222.639464] scsi 4:0:0:0: Attached scsi generic sg1 type 5
[  222.657358] sr 4:0:0:0: [sr0] scsi3-mmc drive: 24x/24x writer dvd-ram cd/rw xa/form2 cdda caddy
[  222.657359] cdrom: Uniform CD-ROM driver Revision: 3.20
[  222.657538] sr 4:0:0:0: Attached scsi CD-ROM sr0
[  233.602554] sr 4:0:0:0: [sr0] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[  233.602559] sr 4:0:0:0: [sr0] tag#0 Sense Key : Illegal Request [current] 
[  233.602563] sr 4:0:0:0: [sr0] tag#0 Add. Sense: Illegal mode for this track
[  233.602566] sr 4:0:0:0: [sr0] tag#0 CDB: Read(10) 28 00 00 01 44 bc 00 00 02 00
[  233.602569] print_req_error: I/O error, dev sr0, sector 332528
[  233.605946] sr 4:0:0:0: [sr0] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[  233.605950] sr 4:0:0:0: [sr0] tag#0 Sense Key : Illegal Request [current] 
[  233.605953] sr 4:0:0:0: [sr0] tag#0 Add. Sense: Illegal mode for this track
[  233.605956] sr 4:0:0:0: [sr0] tag#0 CDB: Read(10) 28 00 00 01 44 bc 00 00 01 00
[  233.605958] print_req_error: I/O error, dev sr0, sector 332528
[  233.607266] Buffer I/O error on dev sr0, logical block 83132, async page read
[  233.610972] sr 4:0:0:0: [sr0] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[  233.610978] sr 4:0:0:0: [sr0] tag#0 Sense Key : Illegal Request [current] 
[  233.610982] sr 4:0:0:0: [sr0] tag#0 Add. Sense: Illegal mode for this track
[  233.610985] sr 4:0:0:0: [sr0] tag#0 CDB: Read(10) 28 00 00 01 44 bd 00 00 01 00
[  233.610989] print_req_error: I/O error, dev sr0, sector 332532
[  233.612554] Buffer I/O error on dev sr0, logical block 83133, async page read

Using Mint, no errors:

Code:

[  101.284415] usb 2-3: new high-speed USB device number 3 using ehci-pci
[  101.434530] usb 2-3: New USB device found, idVendor=13fd, idProduct=1140
[  101.434538] usb 2-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[  101.434543] usb 2-3: Product: CTF     M.6B            
[  101.434548] usb 2-3: Manufacturer: Initio          
[  101.434552] usb 2-3: SerialNumber: 0000000000000000
[  101.514217] usb-storage 2-3:1.0: USB Mass Storage device detected
[  101.514344] scsi host6: usb-storage 2-3:1.0
[  101.514976] usbcore: registered new interface driver usb-storage
[  101.527371] usbcore: registered new interface driver uas
[  102.525859] scsi 6:0:0:0: CD-ROM            TEAC     DV-W28SLCTF      M.6B PQ: 0 ANSI: 0
[  102.543292] sr 6:0:0:0: [sr1] scsi3-mmc drive: 24x/24x writer dvd-ram cd/rw xa/form2 cdda caddy
[  102.543488] sr 6:0:0:0: Attached scsi CD-ROM sr1
[  102.543585] sr 6:0:0:0: Attached scsi generic sg2 type 5
[  123.261043] ISO 9660 Extensions: Microsoft Joliet Level 1
[  123.452076] ISOFS: changing to secondary root

lsusb -v

Code:

lsusb -v:
Bus 001 Device 006: ID 13fd:1140 Initio Corporation 
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0        64
  idVendor           0x13fd Initio Corporation
  idProduct          0x1140 
  bcdDevice            8.30
  iManufacturer           1 Initio          
  iProduct                2 CTF     M.6B            
  iSerial                 3 0000000000000000
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           32
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xc0
    MaxPower                2mA
      Self Powered
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         8 Mass Storage
      bInterfaceSubClass      6 SCSI
      bInterfaceProtocol     80 Bulk-Only
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               1
Device Qualifier (for other device speed):
  bLength                10
  bDescriptorType         6
  bcdUSB               2.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0        64
  bNumConfigurations      1
Device Status:     0x0001
  Self Powered

Best regards,
Yvan

Shadow_7 · 01-18-2018, 10:51 AM

Does it function? Are you sure you're not also getting those errors on ubuntu? A powered usb hub fixes most of my usb-ish issues. You might check /proc/devices /proc/misc and stuff for differences between distros. About the only quirk with debian is that the user is NOT in the cdrom group by default.

$ ls -l /dev/sr0

Code:

brw-rw----+ 1 root cdrom 11, 0 Jan 11 07:27 /dev/sr0

YvanM · 01-18-2018, 12:06 PM

Thanks for the answer. After testing other scenarios to give you an answer, I must say I was wrong about my first statement: it works the same way in Ubuntu and Debian. I have been mislead because:
- Debian must be checking things Ubuntu does not when inserting CD, so it reports errors Ubuntu does not.
- Ability to read a slightly damaged CD seems to be very random with this CD drive (and it might be the same with all CD drives).

Sorry for the noise, thanks again for the help,
Yvan

Elton27 · 02-06-2018, 04:54 AM

I bought the external SE-218CB CD/DVD drive from Samsung for myself, the characteristics here Compared with the built-in it much better helps avoid writing errors and makes process more stable. Maybe for Debian it does not work because it requires installing additional drivers or try to make a back up settings.

ondoho · 02-07-2018, 01:22 AM

so does it have its own power supply or not?

AwesomeMachine · 02-13-2018, 12:19 AM

Debian might not have joliet extensions enabled in the stock kernel. Then, CD/DVDs made with Windows may cause problems.