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Having trouble installing a piece of hardware? Want to know if that peripheral is compatible with Linux?

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Old 02-20-2015, 12:22 PM   #1
twillmott
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PCM2704 DAC Soundcard not picked up


I'm completely new to Linux.
I've purchased this usb soundcard from ebay, which is PCM2704 based, which I believe is meant to work with Linux.
However when I plug it in, I get no response. Using lsusb it doesn't appear either. Does anyone have any suggestions on how to get it working?

Cheers in advance.
 
Old 02-20-2015, 10:13 PM   #2
ardvark71
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Hi...

Welcome to the forum

What version and distribution of Linux are you trying to use it in?

Regards...
 
Old 02-21-2015, 04:57 AM   #3
twillmott
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Quote:
Originally Posted by ardvark71 View Post
Hi...

Welcome to the forum

What version and distribution of Linux are you trying to use it in?

Regards...
Hi,
Sorry. I'm using Linux Mint 17.1 with 3.13.0-37-generic kernal.
I've found that when I boot the computer up, the DAC isn't found, however sometimes if I unplug it and plug it back in, it installs, and works.
Here's the part of dmesg when it fails...
Code:
[  485.728679] usb 4-3: new full-speed USB device number 7 using ohci-pci
[  485.868692] usb 4-3: device descriptor read/64, error -62
[  486.112594] usb 4-3: device descriptor read/64, error -62
[  486.352559] usb 4-3: new full-speed USB device number 8 using ohci-pci
[  486.492557] usb 4-3: device descriptor read/64, error -62
[  486.736510] usb 4-3: device descriptor read/64, error -62
[  486.976488] usb 4-3: new full-speed USB device number 9 using ohci-pci
[  487.384344] usb 4-3: device not accepting address 9, error -62
[  487.520343] usb 4-3: new full-speed USB device number 10 using ohci-pci
[  487.928252] usb 4-3: device not accepting address 10, error -62
[  487.928361] hub 4-0:1.0: unable to enumerate USB device on port 3
And here's the part of dmesg when it suceeds...
Code:
[  505.473350] usb 4-3: new full-speed USB device number 11 using ohci-pci
[  505.640359] usb 4-3: New USB device found, idVendor=08bb, idProduct=2704
[  505.640373] usb 4-3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[  505.640381] usb 4-3: Product: USB Audio DAC   
[  505.640389] usb 4-3: Manufacturer: Burr-Brown from TI              
[  505.648436] input: Burr-Brown from TI               USB Audio DAC    as /devices/pci0000:00/0000:00:12.1/usb4/4-3/4-3:1.2/input/input20
[  505.648734] hid-generic 0003:08BB:2704.0004: input,hidraw3: USB HID v1.00 Device [Burr-Brown from TI               USB Audio DAC   ] on usb-0000:00:12.1-3/input2
[  505.746603] usbcore: registered new interface driver snd-usb-audio
And under lsusb, it comes up as... (But only when it works).
Code:
Bus 004 Device 011: ID 08bb:2704 Texas Instruments Audio Codec
Do you know if there is anyway to get it working every time on bootup?

Thanks, and I hope I've put enough info in this one.

The final goal is to get this working on a raspberry pi with Music Box installed.

Tom
 
Old 02-21-2015, 08:09 AM   #4
ardvark71
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Hi Tom...

Does this happen if you try this on all your USB ports? If this isn't a hardware issue, then I would be inclined the think this is a bug with Mint, which you could report.

Regards...
 
Old 02-24-2015, 11:58 AM   #5
twillmott
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Quote:
Originally Posted by ardvark71 View Post
Hi Tom...

Does this happen if you try this on all your USB ports? If this isn't a hardware issue, then I would be inclined the think this is a bug with Mint, which you could report.

Regards...
I've given it a go on two computers, and raspberry pi running Debian, and get the same results. Do you think it could still be a hardware fault?
 
Old 02-24-2015, 12:25 PM   #6
ardvark71
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Quote:
Originally Posted by twillmott View Post
I've given it a go on two computers, and raspberry pi running Debian, and get the same results. Do you think it could still be a hardware fault?
Hi...

So, the two different systems have Linux installed on them and in all three cases, it wouldn't work on boot but would work when you inserted the DAC after? If so, that sounds more like a bug in Linux generally and not the DAC, in which case you would need file a bug report or get someone's assistance that knows a lot more about Linux than I do.

Regards...
 
Old 05-04-2015, 04:22 AM   #7
twillmott
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Found that the hardware was faulty. Replacement worked find on boot.
 
Old 05-04-2015, 04:14 PM   #8
ardvark71
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Quote:
Originally Posted by twillmott View Post
Found that the hardware was faulty. Replacement worked find on boot.
Hi...

Cool, I glad you were able to fix the problem.

If you would, please mark this thread as "SOLVED."

Thanks!
 
  


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