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Having trouble installing a piece of hardware? Want to know if that peripheral is compatible with Linux?

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Old 01-10-2003, 04:30 PM   #1
sakura
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Unhappy I have a problem with my modem in RH8


I cannot configure my modem in Red Hat 8. I have a US Robotics external modem. When it tries to detect it , it says that no modem was found. What can I do?
 
Old 01-10-2003, 09:52 PM   #2
deadbug
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It is probably a WinModem. Go to www.redhat.com and enter the make and model in the search window.
 
Old 01-11-2003, 04:19 PM   #3
sakura
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It's not a win modem.

It is NOT a winmodem. I have insatlled it without any problems in Mandrake. It's an EXTERNAL modem produced by US Robotics. Please give me a solution, because I am tired of getting online from Windows.
 
Old 01-12-2003, 04:53 PM   #4
deadbug
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Your impatience is quite evident. The problem is Linux demands patience.

Did you look on the Red Hat site as I suggested? Even if it isn't a WinModem, their tech staff has probably configured it before. If the model number doesn't get a hit, try the type, such as External USB modem, External Serial Bus Modem, or whatever it is.

Also, go to www.google.com/linux and search for those things.

www.tldp.org is The Linux Documentation Project, where people who have had to work through challenges with Linux post their solutions in documents called HOWTOs. Look through their files and see if someone has configured your modem or one like it.

Also, hidden at the top of the screen, where most folks are unable to find it, is a search button. In the search engine, see what is on this bulletin board already. For example, "US Robotics External Modem" came up with 55 hits other than yours.

When you've done all of this and it still doesn't work (which will surprise me), come back to this thread and post:

1. The make and model number of your modem

2. How it is connected (USB, Firewire, Serial)

3. The results of your research.

4. Based on that research, what you have tried and the results.
 
Old 01-13-2003, 10:50 PM   #5
juby
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Hi Make sure u have connected the momdem tothe right port . , does the modem work on windows.. if u have connected the mode m on COM3 on windows..the portno: in ,linux will be 1 less thaan it.. prefixed by ttyS open kppp and set the device as mentioned abnove..and try queriying the modem.. another possible issue willbe ur irq settings in the bios.. make sure that u sert modem uses IRQ 3 in thebios.. this might solved teh problem.. fel free to ask for help Linux rules
 
  


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