[SOLVED] HP printer not printing.

Michael Piziak · 10-30-2017, 07:57 PM

Quote:

Originally Posted by ferrari

Unplug and reconnect the printer physically and check output of

Code:

dmesg|tail

michael@michael-HP-Compaq-dc5800-Small-Form-Factor:~$ dmesg|tail
[ 18.932476] Adding 4110332k swap on /dev/sda5. Priority:-1 extents:1 across:4110332k FS
[ 22.737679] IPv6: ADDRCONF(NETDEV_UP): enp0s25: link is not ready
[ 23.172322] IPv6: ADDRCONF(NETDEV_UP): enp0s25: link is not ready
[ 24.877054] e1000e: enp0s25 NIC Link is Up 100 Mbps Full Duplex, Flow Control: Rx/Tx
[ 24.877164] e1000e 0000:00:19.0 enp0s25: 10/100 speed: disabling TSO
[ 24.877205] IPv6: ADDRCONF(NETDEV_CHANGE): enp0s25: link becomes ready
[ 31.592043] usb 2-1: reset high-speed USB device number 2 using ehci-pci
[ 42.123148] kauditd_printk_skb: 17 callbacks suppressed
[ 42.123151] audit: type=1400 audit(1509410962.072:29): apparmor="DENIED" operation="file_lock" profile="/usr/share/hplip/systray.py" name="/etc/xdg/Trolltech.conf" pid=1545 comm="python" requested_mask="k" denied_mask="k" fsuid=1000 ouid=0
[ 43.947711] audit: type=1400 audit(1509410963.896:30): apparmor="DENIED" operation="file_lock" profile="/usr/share/hplip/systray.py" name="/etc/xdg/sni-qt.conf" pid=1545 comm="python" requested_mask="k" denied_mask="k" fsuid=1000 ouid=0
michael@michael-HP-Compaq-dc5800-Small-Form-Factor:~$

Also, please take a look at my attached images of what is going on (note: releasing a held print task results in nothing).

ferrari · 10-30-2017, 07:59 PM

That didn't show the printer being reconnected to a USB port. You could run dmesg like this

Code:

dmesg --follow

then disconnect and reconnect.

ferrari · 10-30-2017, 08:00 PM

I note from your screen shots that apparmor seems to be getting in the way here?

Michael Piziak · 10-30-2017, 08:23 PM

Quote:

Originally Posted by ferrari

That didn't show the printer being reconnected to a USB port. You could run dmesg like this

Code:

dmesg --follow

then disconnect and reconnect.

michael@michael-HP-Compaq-dc5800-Small-Form-Factor:~$ dmesg --follow
[ 0.000000] microcode: microcode updated early to revision 0xa0b, date = 2010-09-28
[ 0.000000] Linux version 4.10.0-38-generic (buildd@lgw01-amd64-059) (gcc version 5.4.0 20160609 (Ubuntu 5.4.0-6ubuntu1~16.04.4) ) #42~16.04.1-Ubuntu SMP Tue Oct 10 16:32:20 UTC 2017 (Ubuntu 4.10.0-38.42~16.04.1-generic 4.10.17)
[ 0.000000] Command line: BOOT_IMAGE=/boot/vmlinuz-4.10.0-38-generic root=UUID=c67c9557-7401-4546-ad00-63a7feb54ecd ro quiet splash vt.handoff=7
[ 0.000000] KERNEL supported cpus:
[ 0.000000] Intel GenuineIntel
[ 0.000000] AMD AuthenticAMD
[ 0.000000] Centaur CentaurHauls
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point registers'
[ 0.000000] x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers'
[ 0.000000] x86/fpu: Enabled xstate features 0x3, context size is 576 bytes, using 'standard' format.
[ 0.000000] e820: BIOS-provided physical RAM map:
[ 0.000000] BIOS-e820: [mem 0x0000000000000000-0x000000000009fbff] usable
[ 0.000000] BIOS-e820: [mem 0x000000000009fc00-0x000000000009ffff] reserved
[ 0.000000] BIOS-e820: [mem 0x00000000000e8000-0x00000000000fffff] reserved
[ 0.000000] BIOS-e820: [mem 0x0000000000100000-0x00000000defaff9f] usable
[ 0.000000] BIOS-e820: [mem 0x00000000defaffa0-0x00000000defb1fff] ACPI NVS
[ 0.000000] BIOS-e820: [mem 0x00000000defb2000-0x00000000dfffffff] reserved
[ 0.000000] BIOS-e820: [mem 0x00000000f4000000-0x00000000f7ffffff] reserved
[ 0.000000] BIOS-e820: [mem 0x00000000fec00000-0x00000000fed3ffff] reserved
[ 0.000000] BIOS-e820: [mem 0x00000000fed45000-0x00000000ffffffff] reserved
[ 0.000000] BIOS-e820: [mem 0x0000000100000000-0x000000011bffffff] usable
[ 0.000000] NX (Execute Disable) protection: active
[ 0.000000] SMBIOS 2.5 present.
[ 0.000000] DMI: Hewlett-Packard HP Compaq dc5800 Small Form Factor/2820h, BIOS 786F2 v01.55 02/13/2009
[ 0.000000] e820: update [mem 0x00000000-0x00000fff] usable ==> reserved
[ 0.000000] e820: remove [mem 0x000a0000-0x000fffff] usable
[ 0.000000] e820: last_pfn = 0x11c000 max_arch_pfn = 0x400000000
[ 0.000000] MTRR default type: uncachable
[ 0.000000] MTRR fixed ranges enabled:
[ 0.000000] 00000-9FFFF write-back
[ 0.000000] A0000-BFFFF uncachable
[ 0.000000] C0000-E3FFF write-protect
[ 0.000000] E4000-EFFFF write-back
[ 0.000000] F0000-FFFFF write-protect
[ 0.000000] MTRR variable ranges enabled:
[ 0.000000] 0 base 000000000 mask F00000000 write-back
[ 0.000000] 1 base 0DF000000 mask FFF000000 uncachable
[ 0.000000] 2 base 0E0000000 mask FE0000000 uncachable
[ 0.000000] 3 base 11C000000 mask FFC000000 uncachable
[ 0.000000] 4 base 100000000 mask FE0000000 write-back
[ 0.000000] 5 disabled
[ 0.000000] 6 disabled
[ 0.000000] 7 disabled
[ 0.000000] x86/PAT: Configuration [0-7]: WB WC UC- UC WB WC UC- WT
[ 0.000000] total RAM covered: 4016M
[ 0.000000] Found optimal setting for mtrr clean up
[ 0.000000] gran_size: 64K chunk_size: 128M num_reg: 6 lose cover RAM: 0G
[ 0.000000] e820: update [mem 0xdf000000-0xffffffff] usable ==> reserved
[ 0.000000] e820: last_pfn = 0xdefaf max_arch_pfn = 0x400000000
[ 0.000000] found SMP MP-table at [mem 0x000f9bf0-0x000f9bff] mapped at [ffff9a09800f9bf0]
[ 0.000000] Scanning 1 areas for low memory corruption
[ 0.000000] Base memory trampoline at [ffff9a0980099000] 99000 size 24576
[ 0.000000] BRK [0xcfa28000, 0xcfa28fff] PGTABLE
[ 0.000000] BRK [0xcfa29000, 0xcfa29fff] PGTABLE
[ 0.000000] BRK [0xcfa2a000, 0xcfa2afff] PGTABLE
[ 0.000000] BRK [0xcfa2b000, 0xcfa2bfff] PGTABLE
[ 0.000000] BRK [0xcfa2c000, 0xcfa2cfff] PGTABLE
[ 0.000000] BRK [0xcfa2d000, 0xcfa2dfff] PGTABLE
[ 0.000000] BRK [0xcfa2e000, 0xcfa2efff] PGTABLE
[ 0.000000] RAMDISK: [mem 0x3301a000-0x35804fff]
[ 0.000000] ACPI: Early table checksum verification disabled
[ 0.000000] ACPI: RSDP 0x00000000000E6210 000014 (v00 COMPAQ)
[ 0.000000] ACPI: RSDT 0x00000000DEFC2040 000040 (v01 HPQOEM SLIC-BPC 20090213 00000000)
[ 0.000000] ACPI: FACP 0x00000000DEFC20E8 000074 (v01 COMPAQ BEARLAKE 00000001 00000000)
[ 0.000000] ACPI: DSDT 0x00000000DEFC245F 00A313 (v01 COMPAQ DSDT_PRJ 00000001 MSFT 0100000E)
[ 0.000000] ACPI: FACS 0x00000000DEFC2000 000040
[ 0.000000] ACPI: APIC 0x00000000DEFC215C 000084 (v01 COMPAQ BEARLAKE 00000001 00000000)
[ 0.000000] ACPI: ASF! 0x00000000DEFC21E0 000063 (v32 COMPAQ BEARLAKE 00000001 00000000)
[ 0.000000] ACPI: MCFG 0x00000000DEFC2243 00003C (v01 COMPAQ BEARLAKE 00000001 00000000)
[ 0.000000] ACPI: TCPA 0x00000000DEFC227F 000032 (v01 COMPAQ BEARLAKE 00000001 00000000)
[ 0.000000] ACPI: SLIC 0x00000000DEFC22B1 000176 (v01 HPQOEM SLIC-BPC 00000001 00000000)
[ 0.000000] ACPI: HPET 0x00000000DEFC2427 000038 (v01 COMPAQ BEARLAKE 00000001 00000000)
[ 0.000000] ACPI: Local APIC address 0xfee00000
[ 0.000000] No NUMA configuration found
[ 0.000000] Faking a node at [mem 0x0000000000000000-0x000000011bffffff]
[ 0.000000] NODE_DATA(0) allocated [mem 0x11bfd3000-0x11bffdfff]
[ 0.000000] Zone ranges:
[ 0.000000] DMA [mem 0x0000000000001000-0x0000000000ffffff]
[ 0.000000] DMA32 [mem 0x0000000001000000-0x00000000ffffffff]
[ 0.000000] Normal [mem 0x0000000100000000-0x000000011bffffff]
[ 0.000000] Device empty
[ 0.000000] Movable zone start for each node
[ 0.000000] Early memory node ranges
[ 0.000000] node 0: [mem 0x0000000000001000-0x000000000009efff]
[ 0.000000] node 0: [mem 0x0000000000100000-0x00000000defaefff]
[ 0.000000] node 0: [mem 0x0000000100000000-0x000000011bffffff]
[ 0.000000] Initmem setup node 0 [mem 0x0000000000001000-0x000000011bffffff]
[ 0.000000] On node 0 totalpages: 1027917
[ 0.000000] DMA zone: 64 pages used for memmap
[ 0.000000] DMA zone: 21 pages reserved
[ 0.000000] DMA zone: 3998 pages, LIFO batch:0
[ 0.000000] DMA32 zone: 14207 pages used for memmap
[ 0.000000] DMA32 zone: 909231 pages, LIFO batch:31
[ 0.000000] Normal zone: 1792 pages used for memmap
[ 0.000000] Normal zone: 114688 pages, LIFO batch:31
[ 0.000000] Reserving Intel graphics memory at 0x00000000df800000-0x00000000dfffffff
[ 0.000000] ACPI: PM-Timer IO Port: 0xf808
[ 0.000000] ACPI: Local APIC address 0xfee00000
[ 0.000000] ACPI: LAPIC_NMI (acpi_id[0x01] high edge lint[0x1])
[ 0.000000] ACPI: LAPIC_NMI (acpi_id[0x02] high edge lint[0x1])
[ 0.000000] ACPI: LAPIC_NMI (acpi_id[0x03] high edge lint[0x1])
[ 0.000000] ACPI: LAPIC_NMI (acpi_id[0x04] high edge lint[0x1])
[ 0.000000] IOAPIC[0]: apic_id 1, version 32, address 0xfec00000, GSI 0-23
[ 0.000000] ACPI: INT_SRC_OVR (bus 0 bus_irq 0 global_irq 2 dfl dfl)
[ 0.000000] ACPI: INT_SRC_OVR (bus 0 bus_irq 9 global_irq 9 high level)
[ 0.000000] ACPI: IRQ0 used by override.
[ 0.000000] ACPI: IRQ9 used by override.
[ 0.000000] Using ACPI (MADT) for SMP configuration information
[ 0.000000] ACPI: HPET id: 0x8086a201 base: 0xfed00000
[ 0.000000] smpboot: Allowing 4 CPUs, 2 hotplug CPUs
[ 0.000000] PM: Registered nosave memory: [mem 0x00000000-0x00000fff]
[ 0.000000] PM: Registered nosave memory: [mem 0x0009f000-0x0009ffff]
[ 0.000000] PM: Registered nosave memory: [mem 0x000a0000-0x000e7fff]
[ 0.000000] PM: Registered nosave memory: [mem 0x000e8000-0x000fffff]
[ 0.000000] PM: Registered nosave memory: [mem 0xdefaf000-0xdefaffff]
[ 0.000000] PM: Registered nosave memory: [mem 0xdefb0000-0xdefb1fff]
[ 0.000000] PM: Registered nosave memory: [mem 0xdefb2000-0xdfffffff]
[ 0.000000] PM: Registered nosave memory: [mem 0xe0000000-0xf3ffffff]
[ 0.000000] PM: Registered nosave memory: [mem 0xf4000000-0xf7ffffff]
[ 0.000000] PM: Registered nosave memory: [mem 0xf8000000-0xfebfffff]
[ 0.000000] PM: Registered nosave memory: [mem 0xfec00000-0xfed3ffff]
[ 0.000000] PM: Registered nosave memory: [mem 0xfed40000-0xfed44fff]
[ 0.000000] PM: Registered nosave memory: [mem 0xfed45000-0xffffffff]
[ 0.000000] e820: [mem 0xe0000000-0xf3ffffff] available for PCI devices
[ 0.000000] Booting paravirtualized kernel on bare hardware
[ 0.000000] clocksource: refined-jiffies: mask: 0xffffffff max_cycles: 0xffffffff, max_idle_ns: 7645519600211568 ns
[ 0.000000] setup_percpu: NR_CPUS:8192 nr_cpumask_bits:4 nr_cpu_ids:4 nr_node_ids:1
[ 0.000000] percpu: Embedded 36 pages/cpu @ffff9a0a9bc00000 s107992 r8192 d31272 u524288
[ 0.000000] pcpu-alloc: s107992 r8192 d31272 u524288 alloc=1*2097152
[ 0.000000] pcpu-alloc: [0] 0 1 2 3
[ 0.000000] Built 1 zonelists in Node order, mobility grouping on. Total pages: 1011833
[ 0.000000] Policy zone: Normal
[ 0.000000] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-4.10.0-38-generic root=UUID=c67c9557-7401-4546-ad00-63a7feb54ecd ro quiet splash vt.handoff=7
[ 0.000000] PID hash table entries: 4096 (order: 3, 32768 bytes)
[ 0.000000] Calgary: detecting Calgary via BIOS EBDA area
[ 0.000000] Calgary: Unable to locate Rio Grande table in EBDA - bailing!
[ 0.000000] Memory: 3917716K/4111668K available (9070K kernel code, 1667K rwdata, 3828K rodata, 2228K init, 2364K bss, 193952K reserved, 0K cma-reserved)
[ 0.000000] SLUB: HWalign=64, Order=0-3, MinObjects=0, CPUs=4, Nodes=1
[ 0.000000] Hierarchical RCU implementation.
[ 0.000000] Build-time adjustment of leaf fanout to 64.
[ 0.000000] RCU restricting CPUs from NR_CPUS=8192 to nr_cpu_ids=4.
[ 0.000000] RCU: Adjusting geometry for rcu_fanout_leaf=64, nr_cpu_ids=4
[ 0.000000] NR_IRQS:524544 nr_irqs:456 16
[ 0.000000] vt handoff: transparent VT on vt#7
[ 0.000000] Console: colour dummy device 80x25
[ 0.000000] console [tty0] enabled
[ 0.000000] clocksource: hpet: mask: 0xffffffff max_cycles: 0xffffffff, max_idle_ns: 133484882848 ns
[ 0.000000] hpet clockevent registered
[ 0.000000] tsc: Fast TSC calibration using PIT
[ 0.000000] tsc: Detected 2793.113 MHz processor
[ 0.004013] Calibrating delay loop (skipped), value calculated using timer frequency.. 5586.22 BogoMIPS (lpj=11172452)
[ 0.004016] pid_max: default: 32768 minimum: 301
[ 0.004027] ACPI: Core revision 20160930
[ 0.010569] ACPI: 1 ACPI AML tables successfully acquired and loaded
[ 0.010605] Security Framework initialized
[ 0.010607] Yama: becoming mindful.
[ 0.010627] AppArmor: AppArmor initialized
[ 0.010898] Dentry cache hash table entries: 524288 (order: 10, 4194304 bytes)
[ 0.013558] Inode-cache hash table entries: 262144 (order: 9, 2097152 bytes)
[ 0.015053] Mount-cache hash table entries: 8192 (order: 4, 65536 bytes)
[ 0.015057] Mountpoint-cache hash table entries: 8192 (order: 4, 65536 bytes)
[ 0.015499] CPU: Physical Processor ID: 0
[ 0.015500] CPU: Processor Core ID: 0
[ 0.015502] mce: CPU supports 6 MCE banks
[ 0.015511] CPU0: Thermal monitoring enabled (TM2)
[ 0.015514] process: using mwait in idle threads
[ 0.015520] Last level iTLB entries: 4KB 128, 2MB 4, 4MB 4
[ 0.015520] Last level dTLB entries: 4KB 256, 2MB 0, 4MB 32, 1GB 0
[ 0.015684] Freeing SMP alternatives memory: 32K
[ 0.019949] ftrace: allocating 34229 entries in 134 pages
[ 0.028143] smpboot: Max logical packages: 2
[ 0.028442] ..TIMER: vector=0x30 apic1=0 pin1=2 apic2=-1 pin2=-1
[ 0.072000] smpboot: CPU0: Intel(R) Core(TM)2 Duo CPU E7400 @ 2.80GHz (family: 0x6, model: 0x17, stepping: 0xa)
[ 0.072000] Performance Events: PEBS fmt0+, Core2 events, Intel PMU driver.
[ 0.072000] ... version: 2
[ 0.072000] ... bit width: 40
[ 0.072000] ... generic registers: 2
[ 0.072000] ... value mask: 000000ffffffffff
[ 0.072000] ... max period: 000000007fffffff
[ 0.072000] ... fixed-purpose events: 3
[ 0.072000] ... event mask: 0000000700000003
[ 0.072000] NMI watchdog: enabled on all CPUs, permanently consumes one hw-PMU counter.
[ 0.072000] smp: Bringing up secondary CPUs ...
[ 0.072000] x86: Booting SMP configuration:
[ 0.072000] .... node #0, CPUs: #1
[ 0.076066] smp: Brought up 1 node, 2 CPUs
[ 0.076066] smpboot: Total of 2 processors activated (11172.45 BogoMIPS)
[ 0.077856] devtmpfs: initialized
[ 0.077856] x86/mm: Memory block size: 128MB
[ 0.080915] evm: security.selinux
[ 0.080916] evm: security.SMACK64
[ 0.080916] evm: security.SMACK64EXEC
[ 0.080917] evm: security.SMACK64TRANSMUTE
[ 0.080917] evm: security.SMACK64MMAP
[ 0.080918] evm: security.ima
[ 0.080919] evm: security.capability
[ 0.080974] PM: Registering ACPI NVS region [mem 0xdefaffa0-0xdefb1fff] (8288 bytes)
[ 0.080981] reboot: HP Compaq Laptop series board detected. Selecting BIOS-method for reboots.
[ 0.081029] clocksource: jiffies: mask: 0xffffffff max_cycles: 0xffffffff, max_idle_ns: 7645041785100000 ns
[ 0.081039] futex hash table entries: 1024 (order: 4, 65536 bytes)
[ 0.081086] pinctrl core: initialized pinctrl subsystem
[ 0.081201] RTC time: 1:13:00, date: 10/31/17
[ 0.081297] NET: Registered protocol family 16
[ 0.092006] cpuidle: using governor ladder
[ 0.104005] cpuidle: using governor menu
[ 0.104007] PCCT header not found.
[ 0.104060] ACPI: bus type PCI registered
[ 0.104062] acpiphp: ACPI Hot Plug PCI Controller Driver version: 0.5
[ 0.104156] PCI: MMCONFIG for domain 0000 [bus 00-3f] at [mem 0xf4000000-0xf7ffffff] (base 0xf4000000)
[ 0.104159] PCI: MMCONFIG at [mem 0xf4000000-0xf7ffffff] reserved in E820
[ 0.104171] PCI: Using configuration type 1 for base access
[ 0.116056] HugeTLB registered 2 MB page size, pre-allocated 0 pages
[ 0.116067] ACPI: Added _OSI(Module Device)
[ 0.116068] ACPI: Added _OSI(Processor Device)
[ 0.116069] ACPI: Added _OSI(3.0 _SCP Extensions)
[ 0.116069] ACPI: Added _OSI(Processor Aggregator Device)
[ 0.120806] ACPI: Dynamic OEM Table Load:
[ 0.120806] ACPI: SSDT 0xFFFF9A0A9659DC00 0003AC (v01 COMPAQ CPU_TM2 00000001 MSFT 0100000E)
[ 0.120808] ACPI: Dynamic OEM Table Load:
[ 0.120808] ACPI: SSDT 0xFFFF9A0A9656B400 00017C (v01 COMPAQ CST 00000001 MSFT 0100000E)
[ 0.120808] ACPI: Interpreter enabled
[ 0.120808] ACPI: (supports S0 S3 S4 S5)
[ 0.120808] ACPI: Using IOAPIC for interrupt routing
[ 0.120808] PCI: Using host bridge windows from ACPI; if necessary, use "pci=nocrs" and report a bug
[ 0.129141] ACPI: PCI Root Bridge [PCI0] (domain 0000 [bus 00-ff])
[ 0.129146] acpi PNP0A08:00: _OSC: OS supports [ExtendedConfig ASPM ClockPM Segments MSI]
[ 0.129150] ACPI BIOS Error (bug): \_SB.PCI0._OSC: Excess arguments - ASL declared 5, ACPI requires 4 (20160930/nsarguments-189)
[ 0.129191] ACPI Error: [CAPD] Namespace lookup failure, AE_ALREADY_EXISTS (20160930/dsfield-211)
[ 0.129196] ACPI Error: Method parse/execution failed [\_SB.PCI0._OSC] (Node ffff9a0a970b3190), AE_ALREADY_EXISTS (20160930/psparse-543)
[ 0.129205] acpi PNP0A08:00: _OSC failed (AE_ALREADY_EXISTS); disabling ASPM
[ 0.129214] acpi PNP0A08:00: [Firmware Info]: MMCONFIG for domain 0000 [bus 00-3f] only partially covers this bridge
[ 0.129515] PCI host bridge to bus 0000:00
[ 0.129517] pci_bus 0000:00: root bus resource [mem 0xf8000000-0xfebfffff window]
[ 0.129519] pci_bus 0000:00: root bus resource [io 0x0000-0x0cf7 window]
[ 0.129520] pci_bus 0000:00: root bus resource [io 0x1000-0x2fff window]
[ 0.129521] pci_bus 0000:00: root bus resource [io 0x3000-0x6fff window]
[ 0.129522] pci_bus 0000:00: root bus resource [io 0x7000-0xafff window]
[ 0.129523] pci_bus 0000:00: root bus resource [io 0xb000-0xffff window]
[ 0.129525] pci_bus 0000:00: root bus resource [mem 0x000a0000-0x000bffff window]
[ 0.129526] pci_bus 0000:00: root bus resource [mem 0xe0000000-0xf3ffffff window]
[ 0.129529] pci_bus 0000:00: root bus resource [mem 0xfed40000-0xfed44fff window]
[ 0.129531] pci_bus 0000:00: root bus resource [bus 00-ff]
[ 0.129539] pci 0000:00:00.0: [8086:29d0] type 00 class 0x060000
[ 0.129637] pci 0000:00:02.0: [8086:29d2] type 00 class 0x030000
[ 0.129644] pci 0000:00:02.0: reg 0x10: [mem 0xf0100000-0xf017ffff]
[ 0.129648] pci 0000:00:02.0: reg 0x14: [io 0x1240-0x1247]
[ 0.129652] pci 0000:00:02.0: reg 0x18: [mem 0xe0000000-0xefffffff pref]
[ 0.129656] pci 0000:00:02.0: reg 0x1c: [mem 0xf0000000-0xf00fffff]
[ 0.129748] pci 0000:00:03.0: [8086:29d4] type 00 class 0x078000
[ 0.129758] pci 0000:00:03.0: reg 0x10: [mem 0xf01a5900-0xf01a590f 64bit]
[ 0.129795] pci 0000:00:03.0: PME# supported from D0 D3hot D3cold
[ 0.129889] pci 0000:00:19.0: [8086:10bd] type 00 class 0x020000
[ 0.129902] pci 0000:00:19.0: reg 0x10: [mem 0xf0180000-0xf019ffff]
[ 0.129909] pci 0000:00:19.0: reg 0x14: [mem 0xf01a4000-0xf01a4fff]
[ 0.129916] pci 0000:00:19.0: reg 0x18: [io 0x1100-0x111f]
[ 0.129967] pci 0000:00:19.0: PME# supported from D0 D3hot D3cold
[ 0.130009] pci 0000:00:19.0: System wakeup disabled by ACPI
[ 0.130048] pci 0000:00:1a.0: [8086:2937] type 00 class 0x0c0300
[ 0.130083] pci 0000:00:1a.0: reg 0x20: [io 0x1120-0x113f]
[ 0.130153] pci 0000:00:1a.0: System wakeup disabled by ACPI
[ 0.130194] pci 0000:00:1a.1: [8086:2938] type 00 class 0x0c0300
[ 0.130229] pci 0000:00:1a.1: reg 0x20: [io 0x1140-0x115f]
[ 0.130298] pci 0000:00:1a.1: System wakeup disabled by ACPI
[ 0.130337] pci 0000:00:1a.2: [8086:2939] type 00 class 0x0c0300
[ 0.130372] pci 0000:00:1a.2: reg 0x20: [io 0x1160-0x117f]
[ 0.130441] pci 0000:00:1a.2: System wakeup disabled by ACPI
[ 0.130486] pci 0000:00:1a.7: [8086:293c] type 00 class 0x0c0320
[ 0.130501] pci 0000:00:1a.7: reg 0x10: [mem 0xf01a5000-0xf01a53ff]
[ 0.130574] pci 0000:00:1a.7: PME# supported from D0 D3hot D3cold
[ 0.130616] pci 0000:00:1a.7: System wakeup disabled by ACPI
[ 0.130661] pci 0000:00:1b.0: [8086:293e] type 00 class 0x040300
[ 0.130675] pci 0000:00:1b.0: reg 0x10: [mem 0xf01a0000-0xf01a3fff 64bit]
[ 0.130736] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
[ 0.130815] pci 0000:00:1c.0: [8086:2940] type 01 class 0x060400
[ 0.130873] pci 0000:00:1c.0: PME# supported from D0 D3hot D3cold
[ 0.130919] pci 0000:00:1c.0: System wakeup disabled by ACPI
[ 0.130959] pci 0000:00:1c.1: [8086:2942] type 01 class 0x060400
[ 0.131018] pci 0000:00:1c.1: PME# supported from D0 D3hot D3cold
[ 0.131063] pci 0000:00:1c.1: System wakeup disabled by ACPI
[ 0.131109] pci 0000:00:1d.0: [8086:2934] type 00 class 0x0c0300
[ 0.131144] pci 0000:00:1d.0: reg 0x20: [io 0x1180-0x119f]
[ 0.131214] pci 0000:00:1d.0: System wakeup disabled by ACPI
[ 0.131253] pci 0000:00:1d.1: [8086:2935] type 00 class 0x0c0300
[ 0.131288] pci 0000:00:1d.1: reg 0x20: [io 0x11a0-0x11bf]
[ 0.131358] pci 0000:00:1d.1: System wakeup disabled by ACPI
[ 0.131399] pci 0000:00:1d.2: [8086:2936] type 00 class 0x0c0300
[ 0.131434] pci 0000:00:1d.2: reg 0x20: [io 0x11c0-0x11df]
[ 0.131505] pci 0000:00:1d.2: System wakeup disabled by ACPI
[ 0.131550] pci 0000:00:1d.7: [8086:293a] type 00 class 0x0c0320
[ 0.131565] pci 0000:00:1d.7: reg 0x10: [mem 0xf01a5400-0xf01a57ff]
[ 0.131638] pci 0000:00:1d.7: PME# supported from D0 D3hot D3cold
[ 0.131681] pci 0000:00:1d.7: System wakeup disabled by ACPI
[ 0.131720] pci 0000:00:1e.0: [8086:244e] type 01 class 0x060401
[ 0.131797] pci 0000:00:1e.0: System wakeup disabled by ACPI
[ 0.131840] pci 0000:00:1f.0: [8086:2918] type 00 class 0x060100
[ 0.132004] pci 0000:00:1f.0: quirk: [io 0xf800-0xf87f] claimed by ICH6 ACPI/GPIO/TCO
[ 0.132008] pci 0000:00:1f.0: quirk: [io 0xfa00-0xfa3f] claimed by ICH6 GPIO
[ 0.132011] pci 0000:00:1f.0: ICH7 LPC Generic IO decode 1 PIO at 0400 (mask 007f)
[ 0.132013] pci 0000:00:1f.0: ICH7 LPC Generic IO decode 2 PIO at 0480 (mask 000f)
[ 0.132016] pci 0000:00:1f.0: ICH7 LPC Generic IO decode 3 PIO at 0cb0 (mask 000f)
[ 0.132109] pci 0000:00:1f.2: [8086:2921] type 00 class 0x01018a
[ 0.132120] pci 0000:00:1f.2: reg 0x10: [io 0x1248-0x124f]
[ 0.132127] pci 0000:00:1f.2: reg 0x14: [io 0x1268-0x126b]
[ 0.132133] pci 0000:00:1f.2: reg 0x18: [io 0x1250-0x1257]
[ 0.132139] pci 0000:00:1f.2: reg 0x1c: [io 0x126c-0x126f]
[ 0.132145] pci 0000:00:1f.2: reg 0x20: [io 0x1200-0x120f]
[ 0.132151] pci 0000:00:1f.2: reg 0x24: [io 0x1210-0x121f]
[ 0.132160] pci 0000:00:1f.2: legacy IDE quirk: reg 0x10: [io 0x01f0-0x01f7]
[ 0.132161] pci 0000:00:1f.2: legacy IDE quirk: reg 0x14: [io 0x03f6]
[ 0.132162] pci 0000:00:1f.2: legacy IDE quirk: reg 0x18: [io 0x0170-0x0177]
[ 0.132163] pci 0000:00:1f.2: legacy IDE quirk: reg 0x1c: [io 0x0376]
[ 0.132256] pci 0000:00:1f.5: [8086:2926] type 00 class 0x010185
[ 0.132267] pci 0000:00:1f.5: reg 0x10: [io 0x1258-0x125f]
[ 0.132273] pci 0000:00:1f.5: reg 0x14: [io 0x1270-0x1273]
[ 0.132279] pci 0000:00:1f.5: reg 0x18: [io 0x1260-0x1267]
[ 0.132286] pci 0000:00:1f.5: reg 0x1c: [io 0x1274-0x1277]
[ 0.132292] pci 0000:00:1f.5: reg 0x20: [io 0x1220-0x122f]
[ 0.132298] pci 0000:00:1f.5: reg 0x24: [io 0x1230-0x123f]
[ 0.132450] pci 0000:00:1c.0: PCI bridge to [bus 20]
[ 0.132516] pci 0000:00:1c.1: PCI bridge to [bus 30]
[ 0.132642] pci 0000:00:1e.0: PCI bridge to [bus 07] (subtractive decode)
[ 0.132649] pci 0000:00:1e.0: bridge window [mem 0xf8000000-0xfebfffff window] (subtractive decode)
[ 0.132650] pci 0000:00:1e.0: bridge window [io 0x0000-0x0cf7 window] (subtractive decode)
[ 0.132652] pci 0000:00:1e.0: bridge window [io 0x1000-0x2fff window] (subtractive decode)
[ 0.132653] pci 0000:00:1e.0: bridge window [io 0x3000-0x6fff window] (subtractive decode)
[ 0.132654] pci 0000:00:1e.0: bridge window [io 0x7000-0xafff window] (subtractive decode)
[ 0.132655] pci 0000:00:1e.0: bridge window [io 0xb000-0xffff window] (subtractive decode)
[ 0.132657] pci 0000:00:1e.0: bridge window [mem 0x000a0000-0x000bffff window] (subtractive decode)
[ 0.132658] pci 0000:00:1e.0: bridge window [mem 0xe0000000-0xf3ffffff window] (subtractive decode)
[ 0.132659] pci 0000:00:1e.0: bridge window [mem 0xfed40000-0xfed44fff window] (subtractive decode)
[ 0.133101] ACPI: PCI Interrupt Link [LNKA] (IRQs 3 4 *5 6 7 10 11 14 15)
[ 0.133152] ACPI: PCI Interrupt Link [LNKB] (IRQs 3 4 5 6 7 10 11 14 15) *0, disabled.
[ 0.133203] ACPI: PCI Interrupt Link [LNKC] (IRQs 3 4 *5 6 7 10 11 14 15)
[ 0.133253] ACPI: PCI Interrupt Link [LNKD] (IRQs 3 4 5 6 7 *10 11 14 15)
[ 0.133303] ACPI: PCI Interrupt Link [LNKE] (IRQs 3 4 5 6 7 10 *11 14 15)
[ 0.133352] ACPI: PCI Interrupt Link [LNKF] (IRQs 3 4 *5 6 7 10 11 14 15)
[ 0.133402] ACPI: PCI Interrupt Link [LNKG] (IRQs 3 4 5 6 7 *10 11 14 15)
[ 0.133451] ACPI: PCI Interrupt Link [LNKH] (IRQs 3 4 5 6 7 10 11 14 15) *0, disabled.
[ 0.133587] ACPI: Enabled 1 GPEs in block 00 to 3F
[ 0.134310] SCSI subsystem initialized
[ 0.134321] libata version 3.00 loaded.

Michael Piziak · 10-30-2017, 08:25 PM

Messages pop up in upper right saying the printer has completed job X; however, nothing printed.

Michael Piziak · 10-30-2017, 08:27 PM

I just did a complete reinstall of the system 2 days ago. So I could do it again. Ubuntu generally picks up the printer on a reinstall, right?

Just seems like things are going haywire - print jobs are being held, and now reported as completed - almost comical.

But I will continue to do whatever you folks tell me to do.

Michael

ferrari · 10-30-2017, 08:36 PM

With the 'dmesg --follow' output, you've copied everything. We're really only interested in the output following the USB reconnection. The output prior to that event is irrelevant. If there really is nothing being generated, then you have faulty USB cable or controller etc.

ferrari · 10-30-2017, 08:41 PM

With your printer connected, let's see if the chipset is reported...

Code:

lsusb

Even with no printer configured, an HPLIP-compatible printer should be enumerated when the hp backend is executed manually like this

Code:

sudo /usr/lib/cups/backend/hp

* If not there may well be a problem at the hardware level.

Michael Piziak · 10-30-2017, 08:43 PM

Quote:

Originally Posted by ferrari

With your printer connected, let's see if the chipset is reported...

Code:

lsusb

Even with no printer configured, an HPLIP-compatible printer should be enumerated when the hp backend is executed manually like this

Code:

sudo /usr/lib/cups/backend/hp

* If not there may well be a problem at the hardware level.

michael@michael-HP-Compaq-dc5800-Small-Form-Factor:~$ lsusb
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 003: ID 3938:1031
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 006: ID 0781:b6b7 SanDisk Corp.
Bus 001 Device 005: ID 046d:0825 Logitech, Inc. Webcam C270
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
michael@michael-HP-Compaq-dc5800-Small-Form-Factor:~$

Michael Piziak · 10-30-2017, 08:45 PM

michael@michael-HP-Compaq-dc5800-Small-Form-Factor:~$ sudo /usr/lib/cups/backend/hp
[sudo] password for michael:
direct hp "Unknown" "HP Printer (HPLIP)"
michael@michael-HP-Compaq-dc5800-Small-Form-Factor:~$

Michael Piziak · 10-30-2017, 08:56 PM

I may be getting somewhere

Plugged up a different printer usb cord and got this

michael@michael-HP-Compaq-dc5800-Small-Form-Factor:~$ sudo /usr/lib/cups/backend/hp
[sudo] password for michael:
direct hp:/usb/HP_LaserJet_Pro_MFP_M127fn?serial=CNB9H7FDXQ "HP LaserJet Pro MFP M127fn" "HP LaserJet Pro MFP M127fn USB CNB9H7FDXQ HPLIP" "MFG:Hewlett-Packard;MDL:HP LaserJet Pro MFP M127fn;CLS:PRINTER;DES:HP LaserJet Pro MFP M127fn;SN:CNB9H7FDXQ;"
michael@michael-HP-Compaq-dc5800-Small-Form-Factor:~$

Michael Piziak · 10-30-2017, 09:03 PM

Quote:

Originally Posted by ferrari

With the 'dmesg --follow' output, you've copied everything. We're really only interested in the output following the USB reconnection. The output prior to that event is irrelevant. If there really is nothing being generated, then you have faulty USB cable or controller etc.

I switched to another usb cord and it prints now. Thank you and all for the help.

p.s. curious enough I used the bad printer cord on my sandisk sdhd card reader, and it still works.

ferrari · 10-30-2017, 09:07 PM

Quote:

I switched to another usb cord and it prints now. Thank you and all for the help.

Ah, as I suspected and consistent with the lack of output. Glad to have been of guidance here.

ferrari · 10-30-2017, 09:11 PM

Quote:

p.s. curious enough I used the bad printer cord on my sandisk sdhd card reader, and it still works.

I wouldn't trust it being reliable though. Discard it and get yourself another new cable.

Michael Piziak · 10-30-2017, 09:14 PM

Quote:

Originally Posted by ferrari

I wouldn't trust it being reliable though. Discard it and get yourself another new cable.

Will do!

I do have my doubts about the 6 usb ports on this desktop. My HP wireless mouse will only function on *ONE* of the 6 usb ports. But that's another post for the future.

Thanks again!