I have the same problem with the software and I still can not fix it.
But I can show you how to get the photos from the camera using the command line.
First, make sure that the USB wire is plugged-in and that the camera is on.
Then open a terminal window and type:
Code:
mount /dev/sda1 /mnt/camera
You will have to navigate the directory structure in order to get your pictures.
When you are finished with the camera, don't forget to un-mount it.