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Having trouble installing a piece of hardware? Want to know if that peripheral is compatible with Linux?
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My thanks and cudo's to the folks at Brother for their continued support for Linux users.
I recently had to replace our old Canon MultiPass C5500 because the problems it developed would have cost more to repair than the cost of replacement. I did consider, briefly, getting another Canon product. However, remembering the droplets of blood I sweat, trying to get my old printer to work in Linux, and remembering that I was never able to get the scanner function to work at all in Linux, I quickly abandoned the thought.
I went to the CUPS site, and looked over the list of supported printers there. I shopped around for a fairly well equiped printer, features, etc., and found a few brands in the approx. $100.00 US range. Then I returned to the CUPS site to see which of those on my list had CUPS drivers supported. Of all of them in my price range that I had listed, only Brother was supported.
Then I went to the Brother site, and looked up my MFC-240C, and found that the required Linux drivers, AND complete instructions were listed right on the Brother site.
I downloaded the drivers, the instructions, and then went to Walmart and bought my Brother MFC-240C.
Setting up the printer itself, before connecting anything to my computer, was simply a matter of RTFI, and follow directions. Then, also RTFI from the Brother site, which I had already downloaded, and following directions, I had the printer piece of the puzzle solved. Next, again RTFI, I installed the scanner. In a matter of 30 minutes, including the read-time, I had the complete package installed and working.
WOW! That was so easy, I was almost certain I had forgotten some little step, and things would crash. But, NO! It works great, and I didn't even work up a sweat. No unacceptable language. No unintelligible mutterings. Just grins.
So, once again I proclaim, THANK YOU, Folks at Brother. THANK YOU!
Wouldn't it be cool if all printer/hardware manufacturers would at least try to accomodate Linux users?
I can only agree with you about the support brother gives on linux users. I bought the DCP-540CN from Brother, and i had some difficulties getting it too work, so i send them a mail, and they we're very helpfull. After make the rpm/deb files into source files with alien my printer works like a charm.
Now all i need to have working is the scanning part. But all in all i'd also like to thank brother for the support they gave me! Even though my distro (gentoo 2007.0) was not supported by them!