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I am new to this site and my question does not exactly involve Linux, but it does involve open source code called Xerces. The little I know about Linux gives me the impression that it is entirely open source, which then makes me think that most Linux users are pretty familiar with manipulating such code.
Anyway, here is my problem I hope someone has an answer for: The past six weeks or so, every time I try to open Photoshop Elements 2.0, it comes up and gets to the 'initilizing' phase of opening, then I get a popup error that causes PSE to hang. The error says, "Could not load a transcoding service. Xerces Panic Error." It has an OK button and when I click OK, PSE instantly vanishes.
I have searched the Web for info on Xerces, searched the Adobe Knowledge Base, posted to numerous forums, have repeatedly done the most thourough searches of my computer for Xerces, including the registry and using various version names for Xerces. I uninstalled PSE2, then searched for every trace of it and manually deleted those and re-installed from the original CD. Still had the same problem, which tells me Xerces is not some integral part of PSE or it would have been restored with the new install. Also, others have told me PSE does not use Xerces.
I have thought of just buying PSE 4.0, but got to wondering if Xerces would plague it also, since it seems to have some vendetta against PSE 2.
Does anyone know how to find and exterminate Xerces? Or does anyone know if PSE 4.0 would be safe from this plague?
The problem is that PSE is a black box (closed source). It doesn't work because it is buggy and Adobe isn't aware or isn't willing to fix.
The solution is to completely uninstall PSE and install the Gimp.
No clue what xerces is but if it's a plugin surely there must be a directory/file you can move, and it'll complain it cant find the plugin, instead of it crashing the app.
If you pay for PSE do you not get any suopport with it?
Like above, the gimp is decent software, and it's free, so may be worth investigating?
No clue what xerces is but if it's a plugin surely there must be a directory/file you can move, and it'll complain it cant find the plugin, instead of it crashing the app.
If you pay for PSE do you not get any suopport with it?
Like above, the gimp is decent software, and it's free, so may be worth investigating?
Xerces comes from the Apache Project and is often used as an XML parser, but comes in several versions with various possible uses as far as I can decipher the info I've found. I know nearly nothing about programming, so understand little of what I've read about it.
As for support, Adobe is like so many large software companies these days--they will give free help to get it installed, but after that you pay.
Yes, I could use other programs and I am using Paint Shop Pro X, but it should be obvious that I'm going to so much trouble to fix PSE because I still want to use it. And I forgot to mention that it worked just fine for about three years. This problem came up only about six weeks ago and I have no idea where it came from.
Xerces comes from the Apache Project and is often used as an XML parser, but comes in several versions with various possible uses, as far as I can decipher the info I've found. I know nearly nothing about programming, so understand little of what I've read about it.
As for support, Adobe is like so many large software companies these days--they will give free help to get it installed, but after that you pay.
Yes, I could use other programs and I am using Paint Shop Pro X, but it should be obvious that I'm going to so much trouble to fix PSE because I still want to use it. And I forgot to mention that it worked just fine for about three years. This problem came up only about six weeks ago and I have no idea where it came from.
My apologies for the double post in trying to explain what I know about Xerces to ethics. I wrote it in the gray box before I discovered the Quick Reply box. So I copied and pasted to the blue box. Then I deleted it from the gray box (at least it deleted from my screen-apparently not from the Web page). I'm a little slow sometimes. OK, most of the time.
The problem is that PSE is a black box (closed source). It doesn't work because it is buggy and Adobe isn't aware or isn't willing to fix.
The solution is to completely uninstall PSE and install the Gimp.
Are you stating for a fact that PSE is buggy?? Not my experience with Adobe.
I do agree that GIMP (free) is maybe more capable than PSE.
I'm a bit confused by this whole issue. Did you install Xerces on your computer or did it just appear?
One of my big reasons for moving to Linux is all the episodes of things appearing on my Windows box without my knowledge or consent.
With Windows, I have many times had to completely re-install to solve problems like this.
pixellany,
No, I did not knowingly install Xerces. I'd never even heard of it until it showed up in the way of PSE. It's most often used (I think) as an XML parser and it likely hitched a ride on something I downloaded. But I have had Explorer do numerous searches of all files and folders for it and have had searches done of the registry. Still can't find it. I sent requests to Apache, the creator of Xerces, for help, but received no reply. Adobe has nothing on their site about it that I can find. Seems to be like Osama--lives in a little cave somewhere no one knows about.
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